Excellent

223,521

reviews on

Trustpilot

American Airlines: Compensation, Refunds, and Reimbursement for Canceled and Delayed Flights

Check Compensation
American Airlines: Compensation, Refunds, and Reimbursement for Canceled and Delayed Flights

Get compensation for flight disruptions

  • Up to $650 per person

  • For delays, cancellations, and more

  • Check your flight in 2 minutes

AirHelpAirlines
AA

When faced with the inconvenience of a delayed or canceled American Airlines flight, the standard apology often falls short. However, for departures within Europe, there's a silver lining, exploring the realm of possibilities for reimbursement and flight compensation from the airline under the umbrella of EC 261.

Discover the potential for American Airlines compensation for flight delays or cancellations, specifically tailored to European flights. The EC 261 law opens avenues for passengers to not only secure a full refund for their flight ticket but also to claim airline compensation of up to $650 (€600) per person in certain circumstances.

Even in the case of a canceled or delayed US domestic American Airlines flight, you have a range of rights. For example, you will find that refunds, rebooking on other flights, the right to assistance—which can also include hotel accommodation—and, in some cases, forms of compensation are provided: even when you are flying within the United States!

According to our data on American Airlines’s recent flights, there were 63694 departures over 24 hours, and 48.80% departed on time.

or

Use your boarding pass

The fastest way to check if you're eligible

UploadScan

All airlines

All countries

No Win, No Fee


American Airlines Flight Delay Compensation: Know Your Rights under EC261

If you've experienced a delayed American Airlines flight departing from a European airport, it's essential to explore the possibility of claiming flight delay compensation from American Airlines. According to EU regulations, flights delayed by 3 hours or more may entitle passengers to flight compensation of up to $650 per person from the airline.

Certain exclusions apply, particularly in cases of American Airlines flight delays caused by extraordinary circumstances beyond the airline's control. Examples include delays due to inclement weather or air traffic control strikes. In these instances, the airline is not obligated to provide compensation, as such delays are considered outside of their control.

However, suppose the delay is within the airline's control, such as a strike by American Airlines staff or a maintenance issue. In that case, you have the right to file a claim for American Airlines compensation for delayed flights. This ensures that you are appropriately compensated for the inconvenience caused by controllable factors. Familiarize yourself with your rights and take the necessary steps to claim the compensation you deserve.

How many American Airlines flights were delayed today?

  • Our data shows that,over a 24-hour period, there were 395 American Airlines flights delayed by over 3 hours.

  • 0.58% of domestic flights and 1.13% of international flights were delayed over 3 hours.

  • Passengers who arrive at their destination over 3 hours late could be entitled to compensation. Check here.

  • More about American Airlines’s on-time performance

Delayed or canceled flight with American Airlines? Find out if you're owed up to $650 in compensation

All airlines

All countries

No Win, No Fee


American Airlines Flight Cancellation: Guide to Compensation under EC261

Despite American Airlines not being a European carrier, its operations within Europe are governed by European regulations. This is particularly advantageous for passengers facing the inconvenience of a flight cancellation, as last-minute cancellations of European departures may make them eligible for substantial American Airlines flight compensation.

In the event of a American Airlines flight cancellation, passengers are typically offered an alternative flight to their destination or the option of a full refund. However, under EU laws, if the cancellation occurs less than 14 days before the scheduled departure from a European airport, affected passengers may be entitled to compensation for canceled flights from American Airlines of up to $650 per person.

Flight disruption: check-list for making a claim

  • Boarding passes with flight number

  • Booking confirmation

  • Alternative transportation tickets

  • Vouchers

  • Documents of additional costs

  • Photos with timestamp of flight board or screen

  • If possible, written confirmation / statements from the airline regarding the reasons for the flight delay

When Are You Entitled to Compensation? Use Our Calculator

American Airlines may be exempt from airline cancellation compensation obligations if it provides a reasonable alternative flight with a similar arrival time to the original. Additionally, extraordinary circumstances, beyond the airline's control, such as severe weather, a medical emergency, or disruptive events at the airport, may also exempt them from compensation requirements.

We recommend utilizing our free compensation calculator to determine if you qualify for American Airlines compensation for a canceled flight, especially considering these exceptions. This tool simplifies the process, allowing you to easily assess your eligibility and potential compensation amount, ensuring you are well-informed and empowered in seeking what you are owed.

We enforce your rights as a consumer

Compensation calculator

Find out your expected compensation

1 Passenger(s)

$270

up to 1,500 km

$430

1,500 - 3,500 km

$650

from 3,500 km

How many American Airlines flights were cancelled today?

  • Recent data shows American Airlines cancelled 15854 over 24 hours.

  • 25.66% of domestic flights and 15.02% of international flights were cancelled.

  • Was your flight cancelled less than 14 days before you were due to fly? You could be owed up to $650 (€600) compensation. Check here.

  • More about American Airlines’s on-time performance


Which American Airlines Flights are Covered by EC 261?

The coverage under EC 261 extends to all passengers on flights departing from a European airport. However, as a non-European airline, American Airlines is exempt from EC 261 flight compensation obligations when operating flights outside of Europe or even on flights to Europe originating from airports outside the EU.

When a American Airlines flight departs from a European airport or is within the EU, passengers are entitled to the protections outlined in EC 261. This includes the right to compensation for flight delays, cancellations, and overbookings, ensuring that passengers are treated fairly and receive appropriate care during disruptions.

Below is a table detailing which American Airlines flights are covered by EC 261 regulations:

American AirlinesCovered by EC 261
Flights departing EU airports✔️ Yes
Flights arriving at EU airports❌ No

How Much American Airlines Compensation Are You Entitled To?

DistanceCompensation
All flights under 1,500 kmUp to €250 per person
Internal EU flights over 1,500 kmUp to €400 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to €400 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

EC 261 ensures that all paying passengers, regardless of nationality, age, or ticket cost, are treated equally in terms of compensation amounts. The values in euros are specified by EC 261, emphasizing fairness and consistency.

As with any legal framework, there are exceptions and special circumstances that can impact the flight compensation amount. To simplify the process of determining what you are owed, AirHelp provides a free compensation calculator to navigate the complexities and ensure you receive the compensation you deserve.

Claim up to $650 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.

All airlines

All countries

No Win, No Fee


American Airlines US Domestic Flights: Rights & Compensation

No regulations require airlines to financially compensate passengers for domestic flights in the US that are delayed or canceled. However, you may be entitled to a refund, and some airlines offer certain forms of compensation. Additionally, assistance is usually provided, including rebooking on the next available flight, meal vouchers, and hotel accommodation in the event of an overnight cancellation. Let's take a detailed look at your rights in the case of delayed or canceled American Airlines domestic flights.

Right to a Refund

In cases of a delayed or canceled American Airlines flight, you may be entitled to a ticket refund:

  • Delayed flight: If your flight is significantly delayed, you are entitled to a refund from the airline if you choose not to fly. There is no general definition of a "significant delay," as it is determined on a case-by-case basis.

  • Canceled flight: Regardless of the reason for the cancellation, you are entitled to a refund if you choose not to travel.

Refunds may also be provided for the class of service and optional service fees.

What Are Your Entitlements for American Airlines Delays or Cancellations?

Here is a summary of your entitlements for American Airlines delays or cancellations, as indicated by the Department of Transportation (DOT):

CommitmentsIn Case of CancellationIn Case of Delay
Rebook on the same airline✔️✔️
Rebook on a partner airline✔️✔️
Meal or meal cash/voucher✔️✔️
Hotel (overnight cancellation/delay)✔️✔️
Transportation to and from the hotel✔️✔️
Cash compensation
Credit/travel voucher
Frequent flyer miles

If Your Plane is Delayed on the Tarmac

There are clear laws on your rights if your plane is delayed on the tarmac. These entitle you to information, food, and water. You can read exactly what they cover here.

Flight Statistics: American Airlines delays and cancellations

**American Airlines On-time Performance (24 hours):**

Total flights: 63694
Flights on time: 31082
On time rate: approximately 48.80% of all flights were punctual
Long delays (over 3 hours): 395
Flight cancellations: 15854

Flight numbers shown are estimates, based on internal databases and third parties.


About American Airlines

American Airlines is one of three major US airlines, along with Delta Airlines and United Airlines. American Airlines is a founding member of the Oneworld alliance, the third-largest airline alliance in the world.

It coordinates fares, services, and scheduling with alliance partners British Airways, Iberia, and Finnair in the transatlantic market and with Cathay Pacific and Japan Airlines in the transpacific market. Regional service is operated by independent and subsidiary carriers under the brand name American Eagle.

American Airlines Headquarters

Address: 4333 Amon Carter Boulevard Fort Worth, TX 76155

Website: www.aa.com

Use AirHelp to claim your compensation

All airlines

All countries

No Win, No Fee


Recent delays and cancellations

Date

Flight number

Airline

Route

Status

10/08/2025

8:20 PM

AA5423

American Airlines

Charlotte (CLT)

Greensboro (GSO)

CanceledCheck Compensation

10/08/2025

8:20 PM

AA5216

American Airlines

Charlotte (CLT)

Columbia (CAE)

CanceledCheck Compensation

10/08/2025

8:15 PM

HA185

Hawaiian Airlines

Kahului (OGG)

Honolulu (HNL)

CanceledCheck Compensation

10/08/2025

8:07 PM

AS2048

Alaska Airlines

Victoria (YYJ)

Seattle (SEA)

CanceledCheck Compensation

10/08/2025

8:03 PM

AA5134

American Airlines

Chicago (ORD)

Fort Wayne (FWA)

CanceledCheck Compensation

10/08/2025

8:03 PM

AA3536

American Airlines

Madison (MSN)

Chicago (ORD)

CanceledCheck Compensation

10/08/2025

8:01 PM

AA5138

American Airlines

Fort Wayne (FWA)

Chicago (ORD)

CanceledCheck Compensation

10/08/2025

8:00 PM

AA253

American Airlines

Havana (HAV)

Miami (MIA)

CanceledCheck Compensation

10/08/2025

7:59 PM

AA6345

American Airlines

Grand Rapids (GRR)

Chicago (ORD)

CanceledCheck Compensation

10/08/2025

7:58 PM

AA3598

American Airlines

Grand Rapids (GRR)

Chicago (ORD)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • AA5423

    American Airlines

    Canceled

    Charlotte

    Greensboro

    CLT

    GSO

    10/08/2025

    8:20 PM

    Check Compensation
  • AA5216

    American Airlines

    Canceled

    Charlotte

    Columbia

    CLT

    CAE

    10/08/2025

    8:20 PM

    Check Compensation
  • HA185

    Hawaiian Airlines

    Canceled

    Kahului

    Honolulu

    OGG

    HNL

    10/08/2025

    8:15 PM

    Check Compensation
  • AS2048

    Alaska Airlines

    Canceled

    Victoria

    Seattle

    YYJ

    SEA

    10/08/2025

    8:07 PM

    Check Compensation
  • AA5134

    American Airlines

    Canceled

    Chicago

    Fort Wayne

    ORD

    FWA

    10/08/2025

    8:03 PM

    Check Compensation
  • AA3536

    American Airlines

    Canceled

    Madison

    Chicago

    MSN

    ORD

    10/08/2025

    8:03 PM

    Check Compensation
  • AA5138

    American Airlines

    Canceled

    Fort Wayne

    Chicago

    FWA

    ORD

    10/08/2025

    8:01 PM

    Check Compensation
  • AA253

    American Airlines

    Canceled

    Havana

    Miami

    HAV

    MIA

    10/08/2025

    8:00 PM

    Check Compensation
  • AA6345

    American Airlines

    Canceled

    Grand Rapids

    Chicago

    GRR

    ORD

    10/08/2025

    7:59 PM

    Check Compensation
  • AA3598

    American Airlines

    Canceled

    Grand Rapids

    Chicago

    GRR

    ORD

    10/08/2025

    7:58 PM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

More airlines we can help you get compensation:

American Airlines