Reimbursement and Compensation: Air Serbia

While airlines like Air Serbia make every effort to stick to their advertised schedules, flight delays do happen. The good news for travelers is that air passenger rights exist to protect you and your journey when you get caught up in Air Serbia flight delays.

Under an EU law known as EC 261, if an airline causes passengers to arrive at their destination 3 or more hours late, those passengers could be entitled to up to $650 in compensation.

There are some extraordinary circumstances which may excuse airlines from paying compensation. Those include situations like bad weather or issues at the airport. But if the delay is a result of technical issues or an airline staff strike, you're likely to be owed compensation under EC 261.

What's more, you generally have up to 3 years to make a flight delay compensation Air Serbia claim. All you have to do is type in your flight details and our easy-to-use flight delay compensation calculator will tell you if you are eligible for cash compensation, and our expert team are on hand to help you get it.

In the event of any Air Serbia flight cancellation, Europe's air passenger rights laws are clear: Air Serbia must offer you alternative transport to your destination, or a refund if that's what you'd prefer.

In addition, if you were told about the cancellation less than 14 days before you were due to depart you may also be able to claim up to $650 per person in compensation.

Generally speaking, when Air Serbia cancels flights, they'll attempt to rebook passengers straight away onto another flight at no additional charge. You can request further changes if the alternative flight doesn’t work for you, or if you no longer wish to travel that route.

If Air Serbia can book you onto a new flight that lands at a similar time to your original they won't have to pay you compensation. This is fair, as you'll get to your destination with minimum disruption to your plans. However in a lot of cases, passengers whose flights are cancelled at the last minute have valid claims to Air Serbia cancelled flight compensation.

That's unless the cancellation was caused by an event Air Serbia can't be expected to control — something like bad weather conditions, or an incident at the airport. These events are referred to as extraordinary circumstances.

You can learn more about flight cancellation compensation here.

Because Air Serbia has its headquarters within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive air passenger rights laws.

The EC 261 regulation gives passengers the right to claim for compensation when they have suffered delayed, cancelled or overbooked flights, which are no fault of their own. Passengers are also entitled to claim for past flights — often you can still claim for flights in the past 3 years.

Which Air Serbia Flights are Covered by EC 261?

Table shows values in € as specified in EC 261

There are exceptions and special circumstances which may impact how much compensation Air Serbia owes in your case. The easiest way to find out what you’re owed is to use our free compensation check.

Can I get a refund and compensation if my Air Serbia flight was cancelled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.

Air Serbia is the national airline carrier of Serbia, operating out of its hub at Belgrade Nikola Tesla Airport. With routes to more than 50 destinations in Europe, Asia, and the Middle East, we provide reliable and comfortable travel to all our passengers. Our modern fleet of aircraft is equipped with state-of-the-art technology and our professional crew is always ready to make your journey as pleasant as possible. As a member of the Etihad Airways Partner network, we offer seamless connectivity to over 400 destinations worldwide. At Air Serbia, we are committed to providing our passengers with a safe, comfortable, and enjoyable travel experience. Book your flight with us today and experience the best of Serbian hospitality. Contact Information: - Website: www.airserbia.com - Customer Service: +381 11 311 21 23 - Email: [email protected] - Social Media: Facebook, Twitter, Instagram, LinkedIn (@AirSerbia)