Refunds, Reimbursement and Compensation: Air Europa - AirHelp

If you think you might be owed compensation, reimbursement, or a refund by Air Europa because of flight delays or cancellations, you've come to the right place. We can explain your air passenger rights, and help you get your money. Don't miss out on as much as $650 (€600) per person. Use our free Compensation Calculator to find out what you're entitled to, and get your claim started.

While airlines like Air Europa make every effort to stick to their advertised schedules, flight delays do happen. The good news for travelers is that air passenger rights exist to protect you and your journey when you get caught up in Air Europa flight delays.

Under an EU law known as EC 261, if an airline causes passengers to arrive at their destination 3 or more hours late, those passengers could get up to $650 in compensation.

There are some extraordinary circumstances which may excuse airlines from paying compensation. Those include situations like bad weather or issues at the airport. But if the delay is a result of technical issues or an airline staff strike, you're likely to be owed compensation under EC 261.

What's more, you generally have up to 3 years to claim with Air Europa and get your flight delay compensation. All you have to do is type in your flight details and our easy-to-use flight delay compensation calculator will tell you if you are eligible for cash compensation, and our expert team are on hand to help you get it.

In the event your Air Europa flight is cancelled, Europe's air passenger rights are clear: Air Europa must offer you an alternative transport to your destination, or a full flight refund if that's what you'd prefer.

In addition, if you were told about the cancellation less than 14 days before you were due to depart you may also be able to claim up to $650 per person in compensation.

Generally speaking, when Air Europa cancels flights, they'll attempt to rebook passengers straight away onto another flight at no additional charge. You can request further changes if the alternative flight doesn’t work for you, or reimbursement if you no longer wish to travel that route.

If Air Europa can book you onto a new flight that lands at a similar time to your original they won't have to pay you compensation. This is fair, as you'll get to your destination with minimum disruption to your plans. However in a lot of cases, passengers whose flights are cancelled at the last minute have valid claims to Air Europa cancelled flight compensation.

That's unless the cancellation was caused by an event Air Europa can't be expected to control — something like bad weather conditions, or an incident at the airport. These events are referred to as extraordinary circumstances.

You can learn more about flight cancellation compensation here.

Because Air Europa has its headquarters within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive air passenger rights laws.

The EC 261 regulation gives passengers the right to claim for compensation when they have suffered delayed, cancelled or overbooked flights, which are no fault of their own. Passengers are also entitled to claim for past flights — often you can still claim for flights in the past 3 years.

Which Air Europa Flights are Covered by EC 261?

Table shows values in € as specified in EC 261

There are exceptions and special circumstances which may impact how much compensation Air Europa owes in your case. The easiest way to find out what you’re owed is to use our free compensation check.

Can I get a refund and compensation if my Air Europa flight was cancelled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.

Air Europa is a full-service airline based in Madrid, Spain. With a wide range of destinations across Europe, the Americas, Africa, and the Middle East, we offer quality air travel at competitive prices. Our fleet of Airbus aircraft is modern and well-maintained, ensuring a safe and comfortable journey for all our passengers. From our attentive staff to our delicious onboard cuisine, we strive to make every flight an enjoyable experience. Whether you're traveling for business or pleasure, Air Europa is the perfect choice for your next trip. Book with us and discover the world in comfort and style. Contact information: - Phone: +1 (800) 238-7672 (USA) or +34 911 401 501 (Spain) - Email: [email protected] - Website: www.aireuropa.com - Social media: Facebook, Twitter, Instagram, YouTube (@AirEuropa)