AirHelp Score 2022
Global Airport Ranking
As the global air passenger rights expert, AirHelp knows where you fly from affects your journey. That’s why the AirHelp Score ranks the world’s airports according to which deliver on passenger experience. We’re here to help air passengers when travel doesn’t go to plan, so plan ahead and know what to expect next time you fly.
Also check our Global Airline Ranking see more →
Best airports for passenger experience
Tokyo Haneda International Airport
Tokyo, Japan
8.83 / 10
Recife/Guararapes–Gilberto Freyre International Airport
Recife, Brazil
8.52 / 10
Tokyo Narita International Airport
Tokyo, Japan
8.49 / 10
Global Airport Ranking
| Airport | Location | AirHelp Score | On-Time Performance | Customer Opinion | Food and Shops | |
|---|---|---|---|---|---|---|
| 1. | Tokyo Haneda International Airport | Tokyo, Japan | 8.83 | 8.89 | 8.9 | 8.57 |
| 2. | Recife/Guararapes–Gilberto Freyre International Airport | Recife, Brazil | 8.52 | 8.72 | 8.13 | 8.33 |
| 3. | Tokyo Narita International Airport | Tokyo, Japan | 8.49 | 8.39 | 8.78 | 8.52 |
| 4. | Viracopos – Campinas International Airport | Campinas, Brazil | 8.41 | 8.45 | 8.29 | 8.42 |
| 5. | Hyderabad Rajiv Gandhi International Airport | Hyderabad, India | 8.40 | 8.11 | 8.73 | 8.93 |
| 6. | Belo Horizonte Tancredo Neves International Airport | Belo Horizonte, Brazil | 8.40 | 8.78 | 7.93 | 7.73 |
| 7. | São Paulo Congonhas Airport | São Paulo, Brazil | 8.32 | 8.68 | 7.7 | 7.85 |
| 8. | Seoul Gimpo International Airport | Seoul, South Korea | 8.29 | 8.31 | 8.41 | 8.12 |
| 9. | Dubai International Airport | Dubai, United Arab Emirates | 8.28 | 7.81 | 8.75 | 9.22 |
| 10. | Jeju International Airport | Jeju, South Korea | 8.27 | 8.47 | 7.78 | 8.15 |
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How is the AirHelp Score calculated?
On-time performance
We use the on-time performance statistics for every airport to calculate how likely it is that your flight will be on time.
Customer opinion
We asked thousands of passengers around the world to tell us about staff, wait times, and cleanliness at their most recently used airports.
Food and Shops
Via surveys we asked thousands of air passengers to rate the shops and restaurants at the airports they most recently visited.
Global Airline Ranking
We also rank the world's best-known airlines
See which airlines deliver for on-time performance and customer experience.
About AirHelp
AirHelp is the world no. 1 for flight compensation.
As specialists in air passenger rights, our mission is to help travelers get paid the money they're owed following a delayed or canceled flight. We're available worldwide and provide support in 17 languages. So far, we've helped over 1.3M people get the compensation they deserve.
Press Contact
If you’re a member of the media and would like to get in touch, please contact us at: [email protected]
Only media inquiries will receive a response. If you’re an AirHelp customer or have other questions about the site or company, please visit our Help page.
