Airhelp score

Airport Worldwide Rankings 2017

Airhelp Score compares each airport using three different criteria to give you a full picture of how they perform. We provide statistics on the quality of service, on-time performance, and the passenger experience of a given airport, thanks to analysis conducted on Twitter. Air travel is about more than just the price of the ticket.

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Top 3 Airports Worldwide

Singapore Changi Airport
Singapore Changi Airport
stars

Airhelp logo9,1

Munich International Airport
Munich International Airport
stars

Airhelp logo8,7

Hong Kong International Airport
Hong Kong International Airport
stars

Airhelp logo8,4

AirHelp Score Airport Ranking

Airport Score On-Time Performance Quality of service Passenger sentiment
1. Edinburgh Airport 6,8 6 3,3
2. Bangkok Suvarnabhumi International ... 6,5 6 6,9
3. Bogota Airport 8,1 8 0,0
4. Hyderabad Rajiv Gandhi Internationa... 8,1 6 5,6
5. Houston George Bush Intercontinenta... 8,5 6 2,7
6. Mumbai Airport 6,6 6 5,3
7. Singapore Changi Airport 8,8 10 6,1
8. Milan Malpensa Airport 8,4 6 7,4
9. Moscow Domodedovo Airport 6,6 6 7,6
10. Buenos Aires Ministro Pistarini Air... 8,5 6 0,0
11. Montreal Pierre Elliott Trudeau Int... 7,9 6 6,7
12. Brussels Airport 8,2 6 7,1
13. Cincinnati Northern Kentucky Intern... 8,6 8 4,8
14. Nairobi Jomo Kenyatta International... 7,8 6 9,2
15. Yekaterinburg - Koltsovo Internatio... 6,8 8 0,0
16. Helsinki - Vantaa Airport 8,0 8 8,4
17. Boston Edward L. Logan Internationa... 8,2 6 1,3
18. Vancouver International Airport 7,7 8 4,8
19. Perth Airport 8,8 7 5,3
20. Duesseldorf International Airport 7,4 8 6,8
21. Beijing Capital International Airpo... 7,8 8 4,1
22. Guangzhou Baiyun International Airp... 7,7 6 0,0
23. London Stansted Airport 7,2 6 1,3
24. Toronto Lester B. Pearson Internati... 7,7 6 4,3
25. Las Vegas McCarran International Ai... 7,9 6 4,9
26. Melbourne Airport 8,2 7 2,3
27. Shenzhen Airport 7,3 6 0,0
28. Delhi Airport 7,1 6 4,1
29. Newark Liberty International Airpor... 7,1 6 0,2
30. Stockholm Arlanda Airport 7,1 7 5,0
31. Seattle-Tacoma International Airpor... 8,1 6 7,0
32. Zurich Airport 7,9 8 5,9
33. Miami International Airport 8,5 6 4,5
34. London Gatwick Airport 6,0 6 0,0
35. Amman Queen Alia International Airp... 8,5 6 7,3
36. Manchester Airport (GB) 5,6 6 2,4
37. Reykjavik Keflavik International Ai... 7,0 7 6,3
38. Palma de Mallorca Airport 8,5 6 5,3
39. Auckland International Airport 8,6 8 3,3
40. Los Angeles International Airport 7,0 6 5,4
41. Istanbul Ataturk Airport 7,9 6 4,0
42. Rome Fiumicino Airport 7,8 6 8,3
43. Hong Kong International Airport 7,5 10 5,6
44. Kuwait Airport 4,7 5 6,5
45. Chicago O'Hare International Airpor... 8,4 6 2,0
46. Toulouse Airport 7,8 6 7,5
47. Atlanta Hartsfield-Jackson Internat... 8,7 6 1,3
48. Geneva Airport 7,8 7 5,5
49. San Francisco Airport 7,7 8 4,7
50. Bristol Airport 9,0 6 2,4
51. Kuala Lumpur International Airport 7,5 8 5,9
52. Moscow Sheremetyevo International A... 8,7 6 8,7
53. Prague Ruzyne Airport 8,0 6 0,0
54. New York J. F. Kennedy Internationa... 8,1 6 4,0
55. Denver International Airport 8,3 6 2,2
56. Addis Ababa Airport 8,8 6 6,4
57. Madrid Adolfo Suarez-Barajas Airpor... 8,7 7 7,4
58. Birmingham Airport 9,0 6 4,3
59. London Heathrow Airport 8,0 8 3,5
60. Amsterdam Airport 8,0 8 4,7
61. Sao Paulo Guarulhos International A... 8,4 6 9,4
62. Barcelona - El Prat Airport 7,9 8 7,6
63. Munich International Airport 8,2 10 4,8
64. Athens International Airport 9,1 6 4,9
65. Rio de Janeiro-Galeão - Antonio Car... 8,6 6 0,0
66. Jakarta Soekarno-Hatta Airport 6,6 6 8,7
67. Copenhagen Kastrup Airport 8,6 8 5,7
68. Lisbon Airport 7,4 6 6,5
69. Malta Airport 7,2 8 7,8
70. Paris Charles de Gaulle Airport 7,2 8 4,0
71. Dubai International Airport 5,7 7 5,1
72. Warsaw Frederic Chopin Airport 8,4 6 8,5
73. Nice Airport 7,7 6 0,0
74. Sydney Kingsford Smith Airport 8,3 8 2,9
75. Frankfurt International Airport 8,4 8 3,8
76. Istanbul Sabiha Gokcen Airport 8,5 6 0,0

NEW * This airport is being ranked for the first time using the AirHelp Score.

About the AirHelp Score Airport Ranking

On-Time Performance
On-Time Performance

We pull the on-time departure statistics for flights departing from the airport for the last season to determine how likely they are to depart on time.

Quality of service
Quality of service

This rating, from Skytraxresearch.com, factors in hundreds of metrics and details to give us a measure of an airport’s quality of service, from terminal comfort to passenger facilities to check-in and security.

Passenger sentiment
Passenger sentiment

This rating takes into account how passengers express sentiment about their experience traveling through the airport on Twitter.

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