Excellent

217,791

reviews on

Trustpilot

Flight Disruption

Did you know that if you're flying to and from the EU and you experience a flight disruption during the course of your journey, you're entitled by law to receive benefits and financial compensation? That's because EC 261, a flight compensation regulation, sets out that airlines must pay passengers the compensation they are owed if things don't run smoothly.

Check Compensation

or

Use your boarding pass

The fastest way to check if you're eligible

UploadScan

All airlines

All countries

No Win, No Fee


Know your rights when your flight is disrupted

An EC 261 claim can be made when you experience a flight disruption of any kind: if your flight was canceled, delayed, overbooked, or you were denied boarding, or your luggage got lost or damaged. When flight disruptions occur, EC 261 makes it the airline's responsibility to pay out compensation to passengers. EC 261 applies in the 28 EU countries (including the French Antilles, the Azores, and the Canary Islands), so you are only covered by EC 261 if you fly into or out of the EU. If, for example, you fly into the EU on a non-EU-based carrier (e.g. American Airlines), you may not be covered by EC 261.

The easiest way to know if you are covered by EC 261 is to have AirHelp assist you if you need to make a claim. Flights canceled as a result of bad weather or security concerns are named under EC 261 as extraordinary circumstances, as the events are outside of the airline's control. No compensation will be paid for these, but the airline is required to show that it took reasonable measures to prevent delays. If, for example, other airlines were able to effectively avoid disruptions, then the airline may still have to offer financial compensation.

AirHelp is here to help you get compensation for flight delays and cancellations. Find out what you could be entitled to.

All airlines

All countries

No Win, No Fee


About AirHelp

AirHelp is the world's largest air passenger rights organization, here to help air travelers secure compensation for delayed, canceled, or overbooked flights.

We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.

We operate on a no win, no fee basis, so you can check your compensation risk-free.


Claiming Compensation for Flight Delays and Cancellations

How do you know when you should claim compensation for a delayed or canceled flight? Though the law can be complicated, we're here to break it down for you:

Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.
Canceled flights: you may be eligible for compensation if your flight was canceled less than 14 days before it was due to depart.
Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.

We should note that if extraordinary circumstances were involved, arirlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.

Remember these are European flight regulations and so only apply to flights departing from an EU airport, or flights landing in the EU with a European airline. The table below makes it clear which flights are covered:

Claim up to $650 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

All airlines

All countries

No Win, No Fee


How Much Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to $270 per person
Internal EU flights over 1,500 kmUp to $430 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to $430 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

In some circumstances the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Calculator.


What to Do if Your Flight is Delayed or Canceled

If you experience a flight delay or cancellation, here's what you should do:

  • Hold onto your boarding pass and other travel documents.

  • Ask why the flight was delayed or canceled.

  • Request food, drinks, and if necessary, free transport and hotel accommodation.

  • If you had a canceled flight, ask for an alternative flight or a refund.

  • Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.

  • Be careful not to sign any waivers or accept vouchers that will require you to waive your right to compensation.

Have AirHelp claim your compensation

All airlines

All countries

No Win, No Fee


Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

07/12/2025

10:55 AM

VY3503

Vueling Airlines

Eivissa (IBZ)

Barcelona (BCN)

CanceledCheck Compensation

07/12/2025

6:35 AM

5O273

Asl Airlines France

Lyon (LYS)

Algiers (ALG)

DelayedCheck Compensation

07/11/2025

8:00 PM

V44024

Vensecar Internacional C.A.

Vieques (VQS)

Roosevelt Roads (NRR)

CanceledCheck Compensation

07/11/2025

8:00 PM

PL103

Benin Airlines

Nassau (NAS)

Governors Harbour (GHB)

CanceledCheck Compensation

07/11/2025

8:00 PM

PL311

Benin Airlines

Nassau (NAS)

North Eleuthera (ELH)

CanceledCheck Compensation

07/11/2025

8:00 PM

YI315

Fly Oya

Christiansted (STX)

Charlotte Amalie (STT)

CanceledCheck Compensation

07/11/2025

7:50 PM

9K8831

Cape Air

Christiansted (STX)

Charlotte Amalie (STT)

CanceledCheck Compensation

07/12/2025

7:40 PM

Q2288

Maldivian

Maafaru (NMF)

Ifuru Island (IFU)

CanceledCheck Compensation

07/11/2025

7:40 PM

V0280

Conviasa

Porlamar (PMV)

Barcelona (VE) (BLA)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • VY3503

    Vueling Airlines

    Canceled

    Eivissa

    Barcelona

    IBZ

    BCN

    07/12/2025

    10:55 AM

    Check Compensation
  • 5O273

    Asl Airlines France

    Delayed

    Lyon

    Algiers

    LYS

    ALG

    07/12/2025

    6:35 AM

    Check Compensation
  • V44024

    Vensecar Internacional C.A.

    Canceled

    Vieques

    Roosevelt Roads

    VQS

    NRR

    07/11/2025

    8:00 PM

    Check Compensation
  • PL103

    Benin Airlines

    Canceled

    Nassau

    Governors Harbour

    NAS

    GHB

    07/11/2025

    8:00 PM

    Check Compensation
  • PL311

    Benin Airlines

    Canceled

    Nassau

    North Eleuthera

    NAS

    ELH

    07/11/2025

    8:00 PM

    Check Compensation
  • YI315

    Fly Oya

    Canceled

    Christiansted

    Charlotte Amalie

    STX

    STT

    07/11/2025

    8:00 PM

    Check Compensation
  • 9K8831

    Cape Air

    Canceled

    Christiansted

    Charlotte Amalie

    STX

    STT

    07/11/2025

    7:50 PM

    Check Compensation
  • Q2288

    Maldivian

    Canceled

    Maafaru

    Ifuru Island

    NMF

    IFU

    07/12/2025

    7:40 PM

    Check Compensation
  • V0280

    Conviasa

    Canceled

    Porlamar

    Barcelona (VE)

    PMV

    BLA

    07/11/2025

    7:40 PM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

More airlines we can help you get compensation:

American Airlines

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

AirHelp has been featured in:

USA Today Logo
WSJ Logo
Washington Post

Get our free app


Terms and conditionsPrivacy policyCookiesImprint

Copyright © 2025 AirHelp

Check Compensation