Flight Delayed Due To Maintenance
All airlines have to take maintenance seriously, but the best of them manage to ensure that planes are properly serviced without disrupting passenger schedules. Unfortunately, all too often flights are delayed due to maintenance over-runs, causing hardship for travelers in the process. But the good news is that in most cases, these delays qualify for generous compensation.
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Are maintenance delays covered by compensation regulations?
This compensation is provided under a relatively obscure European Union regulation known as 261/2004. Although very few North American travelers seem to be aware of its existence, this regulation can be their best friend when they experience a flight delayed due to maintenance. Simply, 261/2004 states that airlines are liable to pay compensation for cancellations, the denial of boarding, and flight delays. These problems must involve flights from of airports in Europe (which includes overseas territories like French Guiana or New Caledonia, as well as associated countries like Norway and Switzerland), or into an EU airport with a European carrier.
There's a maximum of $650 in compensation payments, aside from reimbursement of tickets and the provision of new ones. However, here's the important thing to know: compensation is only available if flight delays have been caused by the airline itself. Fortunately, maintenance almost always falls under the category of an avoidable delay. Bad weather or medical emergencies may be seen as exceptional circumstances, but if airlines fail to complete routine repairs and checks on time, they are deemed to be at fault. In that case, if delays exceed 3 hours, then passengers can make a compensation claim. This doesn't just apply to recent flights, by the way. Compensation can be back-dated 3 years, so previous vacations may still be covered. Either way, AirHelp will let you know if you can claim.
AirHelp is here to help you get compensation for flight delays and cancellations. Find out what you could be entitled to.
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About AirHelp
AirHelp is the world's largest air passenger rights organization, here to help air travelers secure compensation for delayed, canceled, or overbooked flights.
We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.
We operate on a no win, no fee basis, so you can check your compensation risk-free.
Claiming Compensation for Flight Delays and Cancellations
How do you know when you should claim compensation for a delayed or canceled flight? Though the law can be complicated, we're here to break it down for you:
Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.
Canceled flights: you may be eligible for compensation if your flight was canceled less than 14 days before it was due to depart.
Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.
We should note that if extraordinary circumstances were involved, arirlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.
Remember these are European flight regulations and so only apply to flights departing from an EU airport, or flights landing in the EU with a European airline. The table below makes it clear which flights are covered:
Claim up to $650 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.
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How Much Flight Compensation?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to $270 per person |
Internal EU flights over 1,500 km | Up to $430 per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to $430 per person |
Non-internal EU flights over 3,500 km | Up to €600 per person |
Table shows values in € as specified in EC 261
In some circumstances the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Calculator.
What to Do if Your Flight is Delayed or Canceled
If you experience a flight delay or cancellation, here's what you should do:
Hold onto your boarding pass and other travel documents.
Ask why the flight was delayed or canceled.
Request food, drinks, and if necessary, free transport and hotel accommodation.
If you had a canceled flight, ask for an alternative flight or a refund.
Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.
Be careful not to sign any waivers or accept vouchers that will require you to waive your right to compensation.
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
---|---|---|---|---|---|---|
06/18/2025 | 1:30 PM | BZ701 | Bluebird Airways | Athens (ATH) Tel Aviv-Yafo (TLV) | Canceled | Check Compensation |
06/18/2025 | 11:40 AM | BZ271 | Bluebird Airways | Berlin (BER) Tel Aviv-Yafo (TLV) | Canceled | Check Compensation |
06/18/2025 | 11:20 AM | BZ131 | Bluebird Airways | Rome (FCO) Tel Aviv-Yafo (TLV) | Canceled | Check Compensation |
06/18/2025 | 8:00 AM | BZ703 | Bluebird Airways | Athens (ATH) Tel Aviv-Yafo (TLV) | Canceled | Check Compensation |
06/18/2025 | 7:55 AM | AT352 | Royal Air Maroc | Casablanca (CMN) Brussels (BRU) | Canceled | Check Compensation |
06/18/2025 | 7:15 AM | M4722 | Smart Aviation Company | Catania (CTA) Malta (MLA) | Delayed | Check Compensation |
06/18/2025 | 3:30 AM | AZ9011 | ITA Airways | Milan (MXP) Rome (FCO) | Canceled | Check Compensation |
06/18/2025 | 3:10 AM | LY337 | El Al Israel Airlines | Tel Aviv-Yafo (TLV) Amsterdam (AMS) | Canceled | Check Compensation |
06/17/2025 | 12:25 AM | FO5185 | Flybondi | Jujuy (JUJ) Buenos Aires (EZE) | Canceled | Check Compensation |
06/17/2025 | 12:25 AM | WS1698 | Westjet | Vancouver (YVR) Los Angeles (LAX) | Canceled | Check Compensation |
- Canceled
BZ701
•Bluebird Airways
Athens
••Tel Aviv-Yafo
ATH
TLV
Check Compensation06/18/2025
1:30 PM
- Canceled
BZ271
•Bluebird Airways
Berlin
••Tel Aviv-Yafo
BER
TLV
Check Compensation06/18/2025
11:40 AM
- Canceled
BZ131
•Bluebird Airways
Rome
••Tel Aviv-Yafo
FCO
TLV
Check Compensation06/18/2025
11:20 AM
- Canceled
BZ703
•Bluebird Airways
Athens
••Tel Aviv-Yafo
ATH
TLV
Check Compensation06/18/2025
8:00 AM
- Canceled
AT352
•Royal Air Maroc
Casablanca
••Brussels
CMN
BRU
Check Compensation06/18/2025
7:55 AM
- Delayed
M4722
•Smart Aviation Company
Catania
••Malta
CTA
MLA
Check Compensation06/18/2025
7:15 AM
- Canceled
AZ9011
•ITA Airways
Milan
••Rome
MXP
FCO
Check Compensation06/18/2025
3:30 AM
- Canceled
LY337
•El Al Israel Airlines
Tel Aviv-Yafo
••Amsterdam
TLV
AMS
Check Compensation06/18/2025
3:10 AM
- Canceled
FO5185
•Flybondi
Jujuy
••Buenos Aires
JUJ
EZE
Check Compensation06/17/2025
12:25 AM
- Canceled
WS1698
•Westjet
Vancouver
••Los Angeles
YVR
LAX
Check Compensation06/17/2025
12:25 AM