EU Airline Compensation
Delayed flights are a travel nightmare that everyone has experienced, but most passengers traveling in the European Union don't know they're entitled to EU airline compensation when their flight is delayed. When any flight departing from an airport in the European Union, is delayed, passengers can claim compensation, thanks to EC Regulation 261/2004.
This regulation was established in 2005 to preserve the rights of airline passengers in cases of delayed flights, cancellations, being denied boarding, or having their seat downgraded. Since then, legal cases have further defined the law practically and now we know when passengers can claim.
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Know your rights and claim compensation in case of delay
EC 261/2004 enables passengers on any European Union flight that is delayed to claim EU airline compensation. However, passengers don't have to board in Europe to get compensation. When passengers board a European airline in another continent that is delayed, they are still entitled to compensation according to the law. Furthermore, if passengers are delayed on an American or Asian airline that departs from European Union territory, they too are entitled to compensation.
The amount of money you are entitled to varies depending on the distance of your flight, but anyone who is delayed over 3 hours can claim some money back. Passengers who are traveling under 932 miles (1,500 km) can claim a maximum of 300 EUR, while the maximum is 600 EUR.
AirHelp is here to help you get compensation for flight delays and cancellations. Find out what you could be entitled to.
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About AirHelp
AirHelp is the world's largest air passenger rights organization, here to help air travelers secure compensation for delayed, canceled, or overbooked flights.
We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.
We operate on a no win, no fee basis, so you can check your compensation risk-free.
Claiming Compensation for Flight Delays and Cancellations
How do you know when you should claim compensation for a delayed or canceled flight? Though the law can be complicated, we're here to break it down for you:
Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.
Canceled flights: you may be eligible for compensation if your flight was canceled less than 14 days before it was due to depart.
Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.
We should note that if extraordinary circumstances were involved, arirlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.
Remember these are European flight regulations and so only apply to flights departing from an EU airport, or flights landing in the EU with a European airline. The table below makes it clear which flights are covered:
Claim up to $650 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.
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How Much Flight Compensation?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to $270 per person |
Internal EU flights over 1,500 km | Up to $430 per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to $430 per person |
Non-internal EU flights over 3,500 km | Up to €600 per person |
Table shows values in € as specified in EC 261
In some circumstances the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Calculator.
What to Do if Your Flight is Delayed or Canceled
If you experience a flight delay or cancellation, here's what you should do:
Hold onto your boarding pass and other travel documents.
Ask why the flight was delayed or canceled.
Request food, drinks, and if necessary, free transport and hotel accommodation.
If you had a canceled flight, ask for an alternative flight or a refund.
Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.
Be careful not to sign any waivers or accept vouchers that will require you to waive your right to compensation.
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
---|---|---|---|---|---|---|
07/01/2025 | 7:55 AM | BZ701 | Bluebird Airways | Athens (ATH) Tel Aviv-Yafo (TLV) | Delayed | Check Compensation |
07/01/2025 | 4:50 AM | BZ702 | Bluebird Airways | Tel Aviv-Yafo (TLV) Athens (ATH) | Delayed | Check Compensation |
06/30/2025 | 12:20 AM | AR1501 | Aerolineas Argentinas | Salta (SLA) Buenos Aires (EZE) | Canceled | Check Compensation |
06/30/2025 | 12:20 AM | DL2117 | Delta Air Lines | Detroit (DTW) Salt Lake City (SLC) | Canceled | Check Compensation |
07/01/2025 | 12:20 AM | 6E2106 | IndiGo Air | Kolkata (CCU) Port Blair (IXZ) | Canceled | Check Compensation |
07/01/2025 | 12:20 AM | ZH9765 | Shenzhen Airlines | Harbin (HRB) Nanchang (KHN) | Canceled | Check Compensation |
07/01/2025 | 12:20 AM | 3U3189 | Sichuan Airlines | Hangzhou (HGH) Nanning (NNG) | Canceled | Check Compensation |
07/01/2025 | 12:20 AM | MD538 | Madagascar Airlines | Antananarivo (TNR) Ste Marie (SMS) | Canceled | Check Compensation |
- Delayed
BZ701
•Bluebird Airways
Athens
••Tel Aviv-Yafo
ATH
TLV
Check Compensation07/01/2025
7:55 AM
- Delayed
BZ702
•Bluebird Airways
Tel Aviv-Yafo
••Athens
TLV
ATH
Check Compensation07/01/2025
4:50 AM
- Canceled
AR1501
•Aerolineas Argentinas
Salta
••Buenos Aires
SLA
EZE
Check Compensation06/30/2025
12:20 AM
- Canceled
DL2117
•Delta Air Lines
Detroit
••Salt Lake City
DTW
SLC
Check Compensation06/30/2025
12:20 AM
- Canceled
6E2106
•IndiGo Air
Kolkata
••Port Blair
CCU
IXZ
Check Compensation07/01/2025
12:20 AM
- Canceled
ZH9765
•Shenzhen Airlines
Harbin
••Nanchang
HRB
KHN
Check Compensation07/01/2025
12:20 AM
- Canceled
3U3189
•Sichuan Airlines
Hangzhou
••Nanning
HGH
NNG
Check Compensation07/01/2025
12:20 AM
- Canceled
MD538
•Madagascar Airlines
Antananarivo
••Ste Marie
TNR
SMS
Check Compensation07/01/2025
12:20 AM