Excellent

217,402

reviews on

Trustpilot

EU Airline Compensation

Delayed flights are a travel nightmare that everyone has experienced, but most passengers traveling in the European Union don't know they're entitled to EU airline compensation when their flight is delayed. When any flight departing from an airport in the European Union, is delayed, passengers can claim compensation, thanks to EC Regulation 261/2004.

This regulation was established in 2005 to preserve the rights of airline passengers in cases of delayed flights, cancellations, being denied boarding, or having their seat downgraded. Since then, legal cases have further defined the law practically and now we know when passengers can claim.

Check Compensation

or

Use your boarding pass

The fastest way to check if you're eligible

UploadScan

All airlines

All countries

No Win, No Fee


Know your rights and claim compensation in case of delay

EC 261/2004 enables passengers on any European Union flight that is delayed to claim EU airline compensation. However, passengers don't have to board in Europe to get compensation. When passengers board a European airline in another continent that is delayed, they are still entitled to compensation according to the law. Furthermore, if passengers are delayed on an American or Asian airline that departs from European Union territory, they too are entitled to compensation.

The amount of money you are entitled to varies depending on the distance of your flight, but anyone who is delayed over 3 hours can claim some money back. Passengers who are traveling under 932 miles (1,500 km) can claim a maximum of 300 EUR, while the maximum is 600 EUR.

AirHelp is here to help you get compensation for flight delays and cancellations. Find out what you could be entitled to.

All airlines

All countries

No Win, No Fee


About AirHelp

AirHelp is the world's largest air passenger rights organization, here to help air travelers secure compensation for delayed, canceled, or overbooked flights.

We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.

We operate on a no win, no fee basis, so you can check your compensation risk-free.


Claiming Compensation for Flight Delays and Cancellations

How do you know when you should claim compensation for a delayed or canceled flight? Though the law can be complicated, we're here to break it down for you:

Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.
Canceled flights: you may be eligible for compensation if your flight was canceled less than 14 days before it was due to depart.
Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.

We should note that if extraordinary circumstances were involved, arirlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.

Remember these are European flight regulations and so only apply to flights departing from an EU airport, or flights landing in the EU with a European airline. The table below makes it clear which flights are covered:

Claim up to $650 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

All airlines

All countries

No Win, No Fee


How Much Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to $270 per person
Internal EU flights over 1,500 kmUp to $430 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to $430 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

In some circumstances the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Calculator.


What to Do if Your Flight is Delayed or Canceled

If you experience a flight delay or cancellation, here's what you should do:

  • Hold onto your boarding pass and other travel documents.

  • Ask why the flight was delayed or canceled.

  • Request food, drinks, and if necessary, free transport and hotel accommodation.

  • If you had a canceled flight, ask for an alternative flight or a refund.

  • Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.

  • Be careful not to sign any waivers or accept vouchers that will require you to waive your right to compensation.

Have AirHelp claim your compensation

All airlines

All countries

No Win, No Fee


Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

07/01/2025

7:55 AM

BZ701

Bluebird Airways

Athens (ATH)

Tel Aviv-Yafo (TLV)

DelayedCheck Compensation

07/01/2025

4:50 AM

BZ702

Bluebird Airways

Tel Aviv-Yafo (TLV)

Athens (ATH)

DelayedCheck Compensation

06/30/2025

12:20 AM

AR1501

Aerolineas Argentinas

Salta (SLA)

Buenos Aires (EZE)

CanceledCheck Compensation

06/30/2025

12:20 AM

DL2117

Delta Air Lines

Detroit (DTW)

Salt Lake City (SLC)

CanceledCheck Compensation

07/01/2025

12:20 AM

6E2106

IndiGo Air

Kolkata (CCU)

Port Blair (IXZ)

CanceledCheck Compensation

07/01/2025

12:20 AM

ZH9765

Shenzhen Airlines

Harbin (HRB)

Nanchang (KHN)

CanceledCheck Compensation

07/01/2025

12:20 AM

3U3189

Sichuan Airlines

Hangzhou (HGH)

Nanning (NNG)

CanceledCheck Compensation

07/01/2025

12:20 AM

MD538

Madagascar Airlines

Antananarivo (TNR)

Ste Marie (SMS)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • BZ701

    Bluebird Airways

    Delayed

    Athens

    Tel Aviv-Yafo

    ATH

    TLV

    07/01/2025

    7:55 AM

    Check Compensation
  • BZ702

    Bluebird Airways

    Delayed

    Tel Aviv-Yafo

    Athens

    TLV

    ATH

    07/01/2025

    4:50 AM

    Check Compensation
  • AR1501

    Aerolineas Argentinas

    Canceled

    Salta

    Buenos Aires

    SLA

    EZE

    06/30/2025

    12:20 AM

    Check Compensation
  • DL2117

    Delta Air Lines

    Canceled

    Detroit

    Salt Lake City

    DTW

    SLC

    06/30/2025

    12:20 AM

    Check Compensation
  • 6E2106

    IndiGo Air

    Canceled

    Kolkata

    Port Blair

    CCU

    IXZ

    07/01/2025

    12:20 AM

    Check Compensation
  • ZH9765

    Shenzhen Airlines

    Canceled

    Harbin

    Nanchang

    HRB

    KHN

    07/01/2025

    12:20 AM

    Check Compensation
  • 3U3189

    Sichuan Airlines

    Canceled

    Hangzhou

    Nanning

    HGH

    NNG

    07/01/2025

    12:20 AM

    Check Compensation
  • MD538

    Madagascar Airlines

    Canceled

    Antananarivo

    Ste Marie

    TNR

    SMS

    07/01/2025

    12:20 AM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

More airlines we can help you get compensation:

American Airlines

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

AirHelp has been featured in:

USA Today Logo
WSJ Logo
Washington Post

Get our free app


Terms and conditionsPrivacy policyCookiesImprint

Copyright © 2025 AirHelp

Check Compensation