How to connect AirHelp to ChatGPT and check your compensation in seconds

If your flight was delayed, canceled, or you were bumped off it, you can check what you're owed without leaving ChatGPT. Connect the AirHelp plugin, describe what happened in your own words, and you'll get an eligibility check and an estimated payout — on the same no-win, no-fee basis as every AirHelp claim — before you've finished your coffee.

Here's exactly how to set it up, with a real flight walked through step by step.

It's an app you add to ChatGPT that checks flight disruptions against EC261, UK261, Turkish (SHY), and Saudi passenger rights rules, then estimates €600 you could be owed. It works in eight languages, so you can describe your flight in English, French, Spanish, Italian, German, Polish, Portuguese, or Dutch and get an answer back in the same language. No AirHelp account is needed just to check — that only comes into play once you decide to file. It's built specifically for delays, cancellations, and denied boarding; it doesn't handle bookings, baggage, travel insurance, or real-time flight status.

1. Open ChatGPT and search for AirHelp in the plugin directory — via Settings → Plugins, or the + icon in the message box.

2. Open the AirHelp listing and tap Connect.

3. Once connected, tag @AirHelp at the start of any message to bring it into the conversation.

4. Checking your eligibility doesn't require an AirHelp account.

AirHelp's listing in the ChatGPT app directory, with two example flight checks showing estimated payouts.

Here's what that guided flow looks like in practice — a real canceled flight, from first message to eligibility result.

1. Once it's connected, tagging @AirHelp at the start of a message brings it into the conversation — here's what that looks like.

2. Confirm your departure and arrival airports — AirHelp suggests matches as you type.

3. Confirm the date you were scheduled to fly, with quick shortcuts for yesterday and today.

4. AirHelp matches your route and date to the exact flight — and flags that this one was canceled.

5. For cancellations, one more question decides the outcome: how much notice the airline gave before departure.

This detail matters under EC 261: cancellations announced less than 14 days before departure usually qualify for compensation, while more notice can mean the flight isn't covered. Missed a connection instead? The same flow handles multi-leg trips — see our self-connecting flights post for more on your rights there.

You'll see your estimated compensation and a button to complete your claim on AirHelp. That takes you to a claim form on airhelp.com, pre-filled from your flight, where you add your personal details and submit. The claim always finishes on AirHelp, never inside the chat — checking eligibility doesn't file anything on its own, and the figure shown is an estimate until AirHelp confirms it during assessment.

Not eligible? It explains why — most often a delay under three hours, or a cause outside the airline's control — and points you to the AirHelp app to stay ahead of future disruptions.

The result: eligible, with an estimated payout, the regulation it falls under, and a button to complete the claim.

Checking compensation through ChatGPT is fast, but the mobile app is where you get ahead of disruptions before you even need to claim.

Over a million travelers already use it for real-time flight tracking, gate-change and delay alerts, and calendar or inbox syncing so it already knows your itinerary. Often you'll get an alert that you're owed something before you've left the airport.