Compensation After Amsterdam Airport Flight Cancellations and Delays

    Compensation After Amsterdam Airport Flight Cancellations and Delays

    When your travel plans are ruined by issues like Amsterdam Airport flight cancellations or delays, you'll be glad to know that there are laws in place that protect passengers. A European law, EC 261, means that you might be owed up to US$700 (€600) per person to make up for the disruption. Find out what you're entitled to.

    Check Compensation

    Air Passenger Rights at Amsterdam Airport

    Amsterdam Airport (AMS) is located within the zone covered by EC 261 - that is EU and EEA countries, as well as the 'outermost regions' which include Guadeloupe, Réunion, and the Canary Islands. That means that any passenger departing from Schiphol Airport may be entitled to up to €600 compensation when flights are delayed or canceled. And in some cases when there are similar problems on flights to Amsterdam too.

    If you did experience Amsterdam airport delays or cancellations, you usually have up to 3 years to claim your compensation.

    Which Flights are Covered by EC 261?

    RouteEU AirlineNon-EU Airline
    Departures from Amsterdam Airport to anywhereYesYes
    Arrivals at Amsterdam Airport from inside EUYesN/A
    Arrivals at Amsterdam Airport from outside EUYesNo

    Did you experience Amsterdam Airport cancellations? Find out what compensation you're owed

    All airlines

    All countries

    No win, no fee

    Claiming Compensation for Amsterdam Airport Flight Cancellations

    Looking into Amsterdam Airport cancellations brings up a whole range of questions for affected travelers. Under EU law, airlines must take care of their passengers, but must also get them to their intended destination, assuming the passenger still wishes to travel.

    Additionally, if the airline canceled your flight less than 2 weeks before you were due to fly, you may be owed up to €600 as well.

    Passengers should be aware that there are some exceptions under EU law. One example is if Amsterdam Airport had to cancel flights for a reason that was outside of the airline's control. That is classified as extraordinary circumstances and the airline won't have to pay compensation. Typical examples of extraordinary circumstances include dangerous weather conditions at Schiphol Airport, or a strike by air traffic control.

    We break down the situations where you are, and aren't, in line for compensation here, but our free compensation check can also tell you in just minutes if your flight cancellation qualifies for compensation.

    Compensation for Amsterdam Airport Delays

    Getting stuck for several hours because of delays in Amsterdam Airport isn't just frustrating, it often costs passengers their hard-earned money. Whether that's paying for essential food and drink during your wait, or missing out on pre-planned activities thanks to a late arrival at your destination. That's why it's so important passengers are aware that they may have the right to compensation — up to €600 per person, under EU law.

    Although passengers on delayed flights from Amsterdam Airport will be counting down the hours until takeoff, when it comes to claiming compensation, it's the delay getting to your destination airport that's important. The right to compensation kicks in when passengers land 3 hours or more after the scheduled time.

    Air travelers should know about one key exception: flight delays as a result of extraordinary circumstances. If the flight delay was caused by bad weather conditions, an incident at the airport, or strikes by air traffic control, the airline won't pay compensation in these cases, because these are not situations that they can control.

    Flight delay or cancellation at Amsterdam? Find out your compensation for free.

    All airlines

    All countries

    No win, no fee

    How Much Compensation?

    Amsterdam Airport Delays and Flight Cancellations
    Under 1,500 kmUp to €250 per person
    Over 1,500 km and within EUUp to €400 per person
    Between 1,500 - 3,500 kmUp to €400 per person
    Over 3,500 kmUp to €600 per person

    While the law does contain plenty of exceptions and conditions that apply to these compensation amounts, our free Compensation Calculator will quickly tell you just what you're owed.

    Cancellations at Amsterdam Airport - What to Do

    Delays or Amsterdam Airport flight cancellations have the potential to ruin holidays. Here’s what you need to do if your flight is affected:

    Have AirHelp claim your compensation

    All airlines

    All countries

    No win, no fee

    AirHelp has been featured in:

    USA Today LogoThe New York Times LogoWSJ LogoWashington Post

    AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.


    Copyright © 2021 AirHelp