AirHelp unveils the best and worst airports in the 2025 AirHelp Score

• Airports from across the globe are assessed by on-time performance, customer opinion, and food and shop options to identify the airports providing the best overall passenger experience

Washington, D.C. – July 8, 2025 – AirHelp, the world’s largest organization specializing in air passenger rights, today is announcing the results of its annual AirHelp Score report. First launched in 2015, the AirHelp Score is the most comprehensive data-based evaluation of airports from across the globe, providing insights to help air passengers better plan their flights.

AirHelp educates passengers so that they can make informed decisions when they fly. Beyond helping to educate air passengers on their rights, AirHelp also aims to arm air passengers with information on which airports treat their passengers better than others. For over 12 years, AirHelp has helped 2.7 million passengers get compensation for delayed or canceled flights and in instances of denied boarding. Through the AirHelp Score, AirHelp is making it easier for air passengers to better predict their air travel experience and for airports to evaluate their position and identify areas of improvement.

“Flying can be chaotic and filled with disruptions, but we believe passengers always deserve the best experience,” explains Tomasz Pawliszyn, CEO of AirHelp. “AirHelp has one of the most reliable and accurate collections of flight data in the world. Our goal with the AirHelp Score is to use that data to provide travelers with an in-depth look at how airports are performing and help guide their flight booking decisions. It is the passengers’ experience that is the most important here.”

For 2025, AirHelp ranks Cape Town International Airport, Doha Hamad International Airport, and Riyadh King Khaled Airport as the top global airports. In the U.S., Salt Lake City Airport, Los Angeles Airport, and Minneapolis-St. Paul Airport have the highest ratings.

AirHelp Score Reveals the Best U.S. Airports for 2025

Among the 250 airports analyzed globally, the U.S. has thirty-four airports included in the total global rankings. Sharing below the top ten U.S. airports.

U.S. Airport Rankings

1. Salt Lake City Airport – (globally ranked #8; AirHelp Score: 8.29)

2. Los Angeles Airport – (globally ranked #21; AirHelp Score: 8.09)

3. Minneapolis-St. Paul Airport – (globally ranked #22; AirHelp Score: 8.07)

4. Atlanta Hartsfield-Jackson Airport – (globally ranked #36; AirHelp Score: 7.97)

5. Portland Airport – (globally ranked #37; AirHelp Score: 7.96)

6. Nashville Airport – (globally ranked #38; AirHelp Score: 7.93)

7. Chicago Midway Airport – (globally ranked #41; AirHelp Score: 7.93)

8. Austin Bergstrom Airport – (globally ranked #48; AirHelp Score: 7.9)

9. Houston William P. Hobby Airport – (globally ranked #49; AirHelp Score: 7.9)

10. Honolulu Daniel K Inouye Airport – (globally ranked #51; AirHelp Score: 7.89)

11. Las Vegas Harry Reid Airport – (globally ranked #54; AirHelp Score: 7.89)

12. Phoenix Sky Harbor Airport – (globally ranked #55; AirHelp Score: 7.88)

13. Seattle-Tacoma Airport – (globally ranked #59; AirHelp Score: 7.85)

14. Washington Dulles Airport – (globally ranked #60; AirHelp Score: 7.85)

15. Orlando Airport – (globally ranked #67; AirHelp Score: 7.82)

16. Dallas Love Field Airport – (globally ranked #69; AirHelp Score: 7.78)

17. Houston George Bush Airport – (globally ranked #78; AirHelp Score: 7.74)

18. San Diego Airport – (globally ranked #79; AirHelp Score: 7.74)

19. Miami Airport – (globally ranked #82; AirHelp Score: 7.73)

20. Baltimore Washington Airport – (globally ranked #83; AirHelp Score: 7.73)

21. Charlotte Douglas Airport – (globally ranked #84; AirHelp Score: 7.72)

22. New York John F. Kennedy Airport – (globally ranked #85; AirHelp Score: 7.71)

23. San Francisco Airport – (globally ranked #86; AirHelp Score: 7.71)

24. Denver Airport – (globally ranked #90; AirHelp Score: 7.68)

25. Chicago O'Hare Airport – (globally ranked #91; AirHelp Score: 7.68)

26. Boston Logan Airport – (globally ranked #97; AirHelp Score: 7.66)

27. Tampa Airport – (globally ranked #98; AirHelp Score: 7.65)

28. New York La Guardia Airport – (globally ranked #106; AirHelp Score: 7.63)

29. Dallas Fort Worth Airport – (globally ranked #107; AirHelp Score: 7.62)

30. Ronald Reagan Washington National Airport – (globally ranked #115; AirHelp Score: 7.59)

31. Detroit Metro Airport – (globally ranked #116; AirHelp Score: 7.59)

32. Philadelphia Airport – (globally ranked #159; AirHelp Score: 7.41)

33. Fort Lauderdale Hollywood Airport – (globally ranked #166; AirHelp Score: 7.38)

34. Newark Liberty Airport – (globally ranked #188; AirHelp Score: 7.25)

How Airports Are Rated

To calculate the Airports’ scores, AirHelp combines several data sources to give passengers a comprehensive view of an airport's performance. For airports, the largest factor is on-time performance, comprising 60% of the score, supplemented by customer opinions and the quality of its food and shop options. AirHelp gathered data from June 1, 2024, to May 31, 2025, and surveyed passengers about their most recently used airports.

To view the complete AirHelp Score ratings, please visit airhelp.com/airhelp-score.

About AirHelp

AirHelp is a travel tech company tackling flight disruptions. Since 2013, it has won compensation for over 2.7 million passengers with a flight delay or cancellation. 10 million passengers have protected their flights with AirHelp+ Protection, and countless millions more benefit from the expert information freely available on www.airhelp.com/en/. AirHelp has also just released its new app, which offers real-time flight tracking, disruption alerts, and options for extra protection, download it here!

AirHelp is dedicated to investing in a greener future — it has pledged to plant 1 tree for every 100 flight disruptions and so far, it has planted 108,324 trees. As air passenger rights advocates, AirHelp cares about people, and caring about people also means caring about the planet.

#1 source for flight compensation worldwide

With innovative artificial intelligence and a dedicated team of over 400 AirHelpers, AirHelp makes it easy for any traveler in the EU, UK and beyond to receive up to €600 for flight delays and cancellations. For more information about AirHelp, visit: www.airhelp.com/en/.