Have you ever been bumped from a flight? Overbooked flights are a mystery. Passengers we know they happen, but never why. Unlike cancellations and delays, this third category of flight disruption often goes without explanation. There seems to be no logic behind denying a passenger boarding. We’ve set out to demystify overbookings. Below is an infographic which explains how overbookings happen, why they happen and what to do when they do happen!