Reimbursement and Compensation: T'way Air
It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to £520 (€600) per person in T'way Air compensation. That's because of an EU law which allows passengers to claim flight cancellation or T'way Air delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off T'way Air simple!
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T'way Air Flight Delay Compensation
Any T'way Air flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.
This law, known as UK 261, says that airlines must provide passengers with food, drink, and access to communication when they're delayed. They must also offer accommodation and replacement flights if necessary.
But more than that, if T'way Air is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.
So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed T'way Air flight delay compensation. Don’t miss out on up to £520 per person.
We make claiming compensation for T'way Air flight delays as easy as possible. Our compensation check tool, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility. You can usually claim for flights from as far back as 3 years ago.
T'way Air Canceled Flight Compensation
In Europe, UK 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.
If there's any T'way Air flight cancellation less than 14 days before the flight was due to depart from a European airport, passengers may be eligible for T'way Air flight cancellation compensation, up to £520 per person.
That's unless there were some kind of extraordinary circumstances which gave T'way Air no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.
Airlines like T'way Air also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.
Flight Compensation and Air Passenger Rights
Even though T'way Air is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with T'way Air are protected by UK 261, one of the world's most comprehensive air passenger rights laws.
This gives passengers the right to claim flight delay compensation, T'way Air cancellation compensation, or overbooking compensation if T'way Air is responsible for the issue.
Unfortunately, the same protections don't apply for flights going the other way. T'way Air passengers who land in the EU are not covered by UK 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.
Which T'way Air Flights are Covered by UK 261?
|Covered by UK 261
|Flights departing EU airports
|Flights arriving at EU airports
How Much T'way Air Flight Compensation?
Table shows values in € as specified in UK 261
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
About T'way Air
T'way Air is a prominent South Korean airline company, renowned for its exceptional service and extensive flight network. With a modern fleet of 30 aircraft, including Boeing 737-800 and Boeing 737 MAX planes, T'way Air ensures a comfortable and safe journey for its passengers. Operating to over 30 destinations across Asia, including popular cities like Tokyo, Bangkok, and Hong Kong, T'way Air connects travelers to their desired locations with convenience and efficiency. As for its hubs, T'way Air operates primarily from Incheon International Airport in Seoul, providing seamless connections to domestic and international flights. With a commitment to Customer satisfaction, T'way Air strives to deliver a memorable travel experience, making it a preferred choice for both business and leisure travelers.
- Website: https://www.twayair.com/
- Customer Service International Number: +82 1688 8686
- Email: [email protected]
- Headquarters Address: T'way Air Co. Ltd., 201, Achasan-ro, Gangdong-gu,
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