You have the Right to Reimbursement and Compensation: T'way Air

Looking to claim T'way Air delay compensation? Curious how much T'way Air cancellation compensation you’re owed? Let the world’s largest air passenger rights organisation handle your claim.

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What your Rights say about T'way Air Flight Compensation

There are few things as frustrating as hearing that your flight was delayed — or worse, cancelled. A disrupted flight can wreak havoc on your journey and completely ruin your travel plans. You may be left stranded at the airport, missing out on bookings that you have already paid for — such as tours, events, and concerts. Sometimes, you may even miss out on special events at your destination, such as a wedding or an important business meeting.

If your flight was departing from a UK or EU airport, however, you’re in luck. You can claim for T'way Air flight compensation. Though T'way Air is not a European airline, when departing from an UK or EU airport, its flights are covered by either EC 261 or "UK 261" an air passenger rights regulations that protect travellers.

According to the UK air passenger regulation, when your flight is eligible you can get up to £520 in compensation per passenger. This includes for delays of more than 3 hours and cancellations that were announced less than 14 days before departure.

UK 261 is not limited to just T'way Air compensation either. The law also requires airlines to provide essential free food, drink, and lodgings for their passengers while they wait.

T'way Air compensation

Curious if your flight is eligible for compensation? With AirHelp’s easy Compensation Check, you can find out what you’re owed in minutes.

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When are you Not Eligible for Compensation?

Though UK air passenger rights laws are among the world’s most comprehensive air passenger rights regulations, not all disrupted flights are eligible for flight delay compensation from T'way Air.

As mentioned before, only T'way Air flight delays that occur while departing from a UK or EU airport are covered. If your flight departed from a non-UK or non-EU airport, the law does not provide coverage.

Another notable exception is if the flight was disrupted by extraordinary circumstances, which are situations over which the airline has no control. This includes severe weather conditions, medical emergencies, security threats, political unrest, and airport staff strikes.

It is important to note, however, that strikes conducted by airline employees are not considered extraordinary circumstances, as the airline is deemed to be responsible for the actions of their staff.

And when it comes to T'way Air flight cancellation compensation, only significant delays count — if T'way Air manages to provide you with a replacement flight that gets you in at a similar time to your original arrival schedule, they are not obligated to pay.

Not sure if <em>extraordinary circumstances</em> affect your T'way Air flight cancellation claim? We can confirm the disruption using one of the world's largest flight databases.

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What to Do when Claiming for T'way Air Compensation

When claiming for T'way Air cancelled flight compensation, be sure to ask questions at the airport — ask how long your flight is expected to be delayed and the cause behind the delay or cancellation, if it hasn’t already been announced.

You will want to hold onto your documents as well — including your boarding pass and flight confirmation. You can even take photos of the departure board as proof that your flight was delayed.

Be sure to ask for food and refreshments while you wait. And if needed, ask for accommodation and transport to and from the airport until it is time to depart. This is especially important for long waits overnight.

And of course, use AirHelp to check if your flight is covered.

Which T'way Air Flights are Covered by UK 261?

Covered by UK 261
Flights departing UK airports ✔️ Yes
Flights arriving at UK airports ❌ No

How Much T'way Air Flight Compensation can you Expect to Get?

DistanceCompensation
All flights under 1,500 kmUp to £220 per person
Flights between 1,500 - 3,500 kmUp to £350 per person
Fllights over 3,500 kmUp to £520 per person

When it comes to determining exactly how much compensation you are owed, the distance travelled is what is important. UK 261 has set specific amounts for how much each passenger can receive, though exceptions and special cases may apply in some circumstances.


About T'way Air

AirHelp is on your side. We can help you get up to £520 per passenger — even for flights up to 3 years old.

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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