Reimbursement and Compensation: TianJin Airlines
It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to £520 (€600) per person in TianJin Airlines compensation. That's because of an EU law which allows passengers to claim flight cancellation or TianJin Airlines delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off TianJin Airlines simple!
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TianJin Airlines Flight Delay Compensation
Any TianJin Airlines flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.
This law, known as UK 261, says that airlines must provide passengers with food, drink, and access to communication when they're delayed. They must also offer accommodation and replacement flights if necessary.
But more than that, if TianJin Airlines is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.
So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed TianJin Airlines flight delay compensation. Don’t miss out on up to £520 per person.
We make claiming compensation for TianJin Airlines flight delays as easy as possible. Our compensation check tool, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility. You can usually claim for flights from as far back as 3 years ago.
TianJin Airlines Canceled Flight Compensation
In Europe, UK 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.
If there's any TianJin Airlines flight cancellation less than 14 days before the flight was due to depart from a European airport, passengers may be eligible for TianJin Airlines flight cancellation compensation, up to £520 per person.
That's unless there were some kind of extraordinary circumstances which gave TianJin Airlines no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.
Airlines like TianJin Airlines also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.
Flight Compensation and Air Passenger Rights
Even though TianJin Airlines is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with TianJin Airlines are protected by UK 261, one of the world's most comprehensive air passenger rights laws.
This gives passengers the right to claim flight delay compensation, TianJin Airlines cancellation compensation, or overbooking compensation if TianJin Airlines is responsible for the issue.
Unfortunately, the same protections don't apply for flights going the other way. TianJin Airlines passengers who land in the EU are not covered by UK 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.
Which TianJin Airlines Flights are Covered by UK 261?
Covered by UK 261 | |
---|---|
Flights departing EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How Much TianJin Airlines Flight Compensation?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to £220 (€250) per person |
Internal EU flights over 1,500 km | Up to £350 (€400) per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to £350 (€400) per person |
Non-internal EU flights over 3,500 km | Up to £520 (€600) per person |
Table shows values in € as specified in UK 261
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
About TianJin Airlines
Tianjin Airlines is a leading airline company based in Tianjin, China. With a modern and diverse fleet of over 90 aircraft, including Airbus A320s and Embraer E190s, Tianjin Airlines ensures a comfortable and safe journey for its passengers. Serving over 100 destinations across Asia, Europe, and Oceania, the airline offers a wide range of travel options. Tianjin Airlines operates from its main hub at Tianjin Binhai International Airport, with additional focus cities at Xi'an Xianyang International Airport and Hohhot Baita International Airport. As a member of the HNA Group, Tianjin Airlines is committed to providing exceptional service, punctuality, and convenience to its passengers. Whether you are traveling for business or leisure, Tianjin Airlines is your reliable choice for a seamless and enjoyable travel experience.
Contact Information:
- Website: https://global.tianjin-air.com/
- Customer Service International Number: +86 22 2490 4444
- Email: [email protected]
- Headquarters Address: Tianjin Airlines, Tianjin Airlines Co., Ltd., No. 5 Hangzhou Road, Tianjin, China
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