Reimbursement and Compensation: Spring Airlines Japan

AirHelpAirlines
IJ

It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to £520 (€600) per person in Spring Airlines Japan compensation. That's because of an EU law which allows passengers to claim flight cancellation or Spring Airlines Japan delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off Spring Airlines Japan simple!

Departure airport

Final destination airport

Check Compensation

or

Scan your boarding pass barcodeUpload boarding pass

All airlines

All countries

No win, no fee


Spring Airlines Japan Flight Delay Compensation

Any Spring Airlines Japan flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.

This law, known as UK 261, says that airlines must provide passengers with food, drink, and access to communication when they're delayed. They must also offer accommodation and replacement flights if necessary.

But more than that, if Spring Airlines Japan is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.

So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed Spring Airlines Japan flight delay compensation. Don’t miss out on up to £520 per person.

We make claiming compensation for Spring Airlines Japan flight delays as easy as possible. Our compensation check tool, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility. You can usually claim for flights from as far back as 3 years ago.

Delayed or canceled flight with Spring Airlines Japan? Find out if you're owed up to £520 in compensation

All airlines

All countries

No win, no fee


Spring Airlines Japan Canceled Flight Compensation

In Europe, UK 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.

If there's any Spring Airlines Japan flight cancellation less than 14 days before the flight was due to depart from a European airport, passengers may be eligible for Spring Airlines Japan flight cancellation compensation, up to £520 per person.

That's unless there were some kind of extraordinary circumstances which gave Spring Airlines Japan no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.

Airlines like Spring Airlines Japan also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.

Claim up to £520 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

All airlines

All countries

No win, no fee


Flight Compensation and Air Passenger Rights

Even though Spring Airlines Japan is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with Spring Airlines Japan are protected by UK 261, one of the world's most comprehensive air passenger rights laws.

This gives passengers the right to claim flight delay compensation, Spring Airlines Japan cancellation compensation, or overbooking compensation if Spring Airlines Japan is responsible for the issue.

Unfortunately, the same protections don't apply for flights going the other way. Spring Airlines Japan passengers who land in the EU are not covered by UK 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.

Which Spring Airlines Japan Flights are Covered by UK 261?

Covered by UK 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Spring Airlines Japan Flight Compensation?

 
Distance Compensation
All flights under 1,500 km Up to £220 (€250) per person
Internal EU flights over 1,500 km Up to £350 (€400) per person
Non-internal EU flights between 1,500 - 3,500 km Up to £350 (€400) per person
Non-internal EU flights over 3,500 km Up to £520 (€600) per person

Table shows values in € as specified in UK 261

As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.


About Spring Airlines Japan

Spring Airlines Japan is a low-cost airline based in Japan. With a fleet of 11 aircraft, including Airbus A320s, the airline operates flights to 22 destinations both domestically and internationally. The airline's main hub is located at Narita International Airport in Tokyo, providing convenient connections for passengers. Spring Airlines Japan focuses on providing affordable air travel options, making it an ideal choice for budget-conscious travelers. Whether you're planning a business trip or a vacation, Spring Airlines Japan offers a reliable and efficient travel experience. Book your flights with Spring Airlines Japan today and enjoy the convenience and affordability of this leading low-cost airline.

Contact Information:

  • Website: https://www.springairlines.com/
  • Customer Service International Number: +81 50 6864 8181
  • Email: [email protected]
  • Headquarters Address: Spring Airlines Japan, Haneda Airport Passenger Terminal 1, 4F, 3-3-2 Haneda Airport, Ota-ku, Tokyo, Japan

Use AirHelp to claim your compensation

All airlines

All countries

No win, no fee


AirHelp has been featured in:

The Mirror logoThe Express logoThe Daily Mail logoUK Business Insider logo

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

Imprint

Copyright © 2024 AirHelp

Check Compensation

All airlines