Reimbursement and Compensation: Pegas Fly
"We apologize for the inconvenience" is a typical response from airlines when a flight is delayed or canceled. But for European departures at least you might also be able to claim flight delay or Pegas Fly cancellation compensation under a law known as UK 261. You could be owed as much as £520 (€600) per person.
Click below to find out how much Pegas Fly flight compensation you're owed and how we can help you get it.
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Pegas Fly Flight Cancellation Compensation
While Pegas Fly isn't a European airline, whenever they fly in Europe they comply with European regulations. That is good news for any passenger affected by a flight cancellation, as a last-minute cancellation of a European departure may entitle them to a fair Pegas Fly compensation payout.
With any Pegas Fly flight cancellation, you'll be offered an alternative flight to your destination, or a full refund if that's what you'd prefer. But in addition, if your flight was canceled less than 14 days before you were due to depart a European airport, EU laws say passengers may be entitled to up to £520 per person in compensation.
If Pegas Fly was able to offer you an alternative flight that would land at a very similar time to your original, they won't have to pay you compensation. They would also be exempt from paying compensation if there were extraordinary circumstances which made the cancellation necessary. That means anything that is beyond the airline's control, for example, bad weather, a medical emergency, or some form of disruptive event affecting the airport.
Because there are these exceptions, the easiest way to check if you're owed Pegas Fly canceled flight compensation is to use our free compensation calculator.
Pegas Fly Flight Delay Compensation
If you've been on a late flight departing from a European airport, it's worth checking if you're owed Pegas Fly flight delay compensation. That's because under EU law, flights that are delayed by 3 hours or more might be eligible for up to £520 per person in compensation from their airline.
It doesn't matter where you were flying to — what does matter is your arrival time. For compensation, it is the time that you arrived in your destination that's significant, not the time that you took off. So even if you technically departed on time, if you arrived at your destination more than 3 hours late, you may be eligible for compensation.
One important exclusion is for those Pegas Fly flight delays that are caused by extraordinary circumstances. This refers to situations that are outside of the airline's control. Common examples are delays caused by bad weather or an air traffic control strike. Because the airline cannot prevent these delays, they shouldn't have to pay compensation for them.
But if the delay is due to something they can control — such as a strike by Pegas Fly staff, or a maintenance issue, then you're entitled to submit a flight delay compensation Pegas Fly claim.
What's Covered Under EU Air Passenger Rights?
Europe's air passenger rights, UK 261, are among the most comprehensive in the world. They are designed to ensure airlines like Pegas Fly take appropriate care of their passengers and compensate passengers fairly when their journeys are disrupted by flight delays, cancellations, or overbookings.
All passengers on a flight departing from a European airport are covered by UK 261. However, as Pegas Fly is not a European airline, they do not need to pay UK 261 compensation when they are flying outside of Europe, or even on flights to Europe if the departure airport is outside the EU.
Which Pegas Fly Flights are Covered by UK 261?
|Covered by UK 261|
|Flights departing EU airports||✔️ Yes|
|Flights arriving at EU airports||❌ No|
How Much Pegas Fly Flight Compensation?
Table shows values in € as specified in UK 261
All paying passengers are treated equally by UK 261. It doesn't matter where a passenger is from, whether they are an adult or a child, or how much they paid for their ticket — the compensation amounts are the same.
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
About Pegas Fly
Pegas Fly is a reputable airline company that offers exceptional air travel experiences to passengers worldwide. With a diverse fleet of modern aircraft, Pegas Fly ensures comfortable and safe journeys for all travelers. The airline operates flights to a wide range of destinations, catering to both domestic and international travelers. Pegas Fly's extensive network covers numerous cities across the globe, making it a convenient choice for those seeking to explore new horizons or visit loved ones. The company's most important hubs are strategically located, allowing for seamless connections and efficient travel arrangements. Pegas Fly's commitment to Customer satisfaction is evident in its top-notch services and friendly staff, ensuring a pleasant journey from start to finish. For more information or to book your next flight, please visit our website or contact us directly.
- Website: https://www.pegasfly.com/
- Customer Service International Number: +7 495 212 12 12
- Headquarters Address: Pegas Fly Airlines, 50/1 Obrucheva Street, Moscow, 117630, Russia
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