Reimbursement and Compensation: ANA & JP Express

Any ANA & JP Express flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.

In Europe, UK 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.

Passengers due to depart from a European airport are always entitled to a full refund if their flight is canceled and Ana And Jp can't offer an acceptable replacement. Additionally, for any Ana And Jp flight cancellation less than 14 days before the flight, passengers may also be eligible for Ana And Jp flight cancellation compensation, up to £520 per person.

That's unless there were some kind of extraordinary circumstances which gave Ana And Jp no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.

Airlines like Ana And Jp also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.

Europe's air passenger rights, UK 261, are among the most comprehensive in the world. They are designed to ensure airlines like Ana And Jp take appropriate care of their passengers and compensate passengers fairly when their journeys are disrupted by flight delays, cancellations, or overbookings.

All passengers on a flight departing from a European airport are covered by UK 261. However, as Ana And Jp is not a European airline, they do not need to pay UK 261 compensation when they are flying outside of Europe, or even on flights to Europe if the departure airport is outside the EU.

Which Ana And Jp Flights are Covered by UK 261?

Table shows values in € as specified in UK 261

As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.

Can I get a refund and compensation if my Ana And Jp flight was canceled due to coronavirus?

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