It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to £520 (£520) per person in ANA & JP Express compensation. That's because of an EU law which allows passengers to claim flight cancellation or ANA & JP Express delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off ANA & JP Express simple!
Any ANA & JP Express flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.
In Europe, UK 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.
Passengers due to depart from a European airport are always entitled to a full refund if their flight is canceled and Ana And Jp can't offer an acceptable replacement. Additionally, for any Ana And Jp flight cancellation less than 14 days before the flight, passengers may also be eligible for Ana And Jp flight cancellation compensation, up to £520 per person.
That's unless there were some kind of extraordinary circumstances which gave Ana And Jp no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.
Airlines like Ana And Jp also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.
Europe's air passenger rights, UK 261, are among the most comprehensive in the world. They are designed to ensure airlines like Ana And Jp take appropriate care of their passengers and compensate passengers fairly when their journeys are disrupted by flight delays, cancellations, or overbookings.
All passengers on a flight departing from a European airport are covered by UK 261. However, as Ana And Jp is not a European airline, they do not need to pay UK 261 compensation when they are flying outside of Europe, or even on flights to Europe if the departure airport is outside the EU.
|Covered by UK 261|
|Flights departing EU airports||✔️ Yes|
|Flights arriving at EU airports||❌ No|
Table shows values in € as specified in UK 261
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
ANA and JP is a leading airline company known for its exceptional service and extensive global network. With a fleet of modern and well-maintained aircraft, ANA and JP offer a comfortable and safe travel experience to passengers. The airline operates flights to numerous destinations worldwide, connecting travelers to major cities and popular tourist destinations. Their most important hubs include Tokyo, Osaka, and Nagoya, which serve as convenient transit points for both domestic and international flights. ANA and JP prioritize Customer satisfaction, providing a range of amenities and services onboard, including delicious meals, entertainment options, and comfortable seating. With a strong commitment to safety and reliability, ANA and JP have earned a reputation as a trusted airline among travelers. Whether you're traveling for business or leisure, ANA and JP are dedicated to making your journey a pleasant one.
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