How to check in online with Volotea

If you're flying with Volotea, you can check in online free of charge on the airline's website or in its app, and get your boarding pass that way. You can also check in at the airport and get your boarding pass there, but only for a fee, as is the case with several low-cost airlines.

In this guide, we explain step-by-step how to check in online with Volotea, when online check-in opens and closes, how much it costs to get your boarding pass at the airport, and in which cases you can get it at the check-in desk free of charge.

Before you start, make sure you have the following ready:

• Your booking number, which you'll find in the confirmation email you received when you booked

• The surname of one of the passengers or, alternatively, the contact email address given on the booking

If you can't find your confirmation email, you can ask for it to be sent again from the Volotea website. If you have an account, you can log in there and find your booking without entering the details manually.

Volotea online check-in takes just a few minutes and can be completed free of charge on the official website or in the airline's app. Once you're done, you can print your boarding pass or keep it on your phone.

To check in online with Volotea:

1. Go to the Volotea website or open the app, which you can download for iOS and Android.

2. Access your booking with your booking number and the surname of one of the passengers, or log in to your account.

3. Check your booking again and add the services you want, such as a seat or baggage.

4. If you don't want to choose a seat, click on "I don't want seats": one will be allocated to you automatically, at no extra cost.

5. Save your boarding passes to your phone, or download and print them if you're checking in on a computer.

As mentioned above, online check-in can be completed on the web or in the app. Below you'll find the differences between the two options.

With Volotea, when you can check in online depends on a choice you made when booking: whether or not you bought a seat.

If you chose your seat when you booked, you can get your boarding pass straight away and put it out of your mind. If you didn't buy a seat, you'll have to wait until 4 days before departure. At that point online check-in becomes available free of charge and, if you don't want to choose a seat, one is allocated to you automatically at no extra cost.

Don't confuse the closing time for online check-in with the opening hours of the desks at the airport: they're two different things. Online check-in closes 2 hours 30 minutes before departure, while the airport desks follow their own schedules.

If you don't check in online with Volotea you won't be left behind, but getting your boarding pass at the airport comes at a cost. There are two options:

• buy the "Airport check-in" service in advance, from €10 per passenger, and find your boarding pass ready at the desk on the day of your flight;

• or turn up at the desk without having bought anything, in which case airport check-in costs €30 per passenger.

You can add the airport check-in service when you book, later on from the "Manage your booking" section, or while you're checking in online. Buying it in advance therefore costs a lot less than paying at the desk.

There are, however, cases in which your boarding pass is printed at the airport at no extra cost. At the time of our check (August 2026) these are:

• travelling with a baby;

• travelling with a pet or a guide dog;

• having requested special assistance at the airport;

• travelling on a Standby service ticket;

• travelling with a weapon;

• departing from an airport that doesn't allow online validation of the boarding pass.

Online check-in isn't available for flights to or from Algeria and the United Kingdom: in those cases you go to the check-in desk, where your boarding pass is issued free of charge.

What to do at the airport

Once you've completed online check-in, what you need to do at the airport depends on your baggage.

• If you're travelling with hand luggage only and you already have your boarding pass, in most cases you can go straight to security.

• If you have checked baggage, you'll need to go to the check-in desk to drop it off, even if you already have your boarding pass.

Get to the airport in good time to drop off any baggage, go through security and reach the boarding gate, following the deadlines that apply at your airport. Stick to the desk opening and closing times and make sure you are at the gate by the time shown on your boarding pass to avoid being denied boarding.

You checked in on time, well within the deadline, and you were at the gate exactly when you should have been. And yet a cancellation, a delayed flight or overbooking can still get in the way of your plans, even with a confirmed booking.

In these cases, if the airline is responsible, European Regulation EC 261/2004 entitles you to compensation of up to €600 per passenger. The right to compensation applies to arrival delays of more than 3 hours, to cancellations announced without sufficient notice (more details here) and to denied boarding due to overbooking.

Working out whether you're entitled to compensation, and how to claim it from the airline, isn't always easy. To find out more, read our guide to Volotea compensation. Alternatively, you can check for free with AirHelp: just enter your flight details to find out in moments whether you're entitled to financial compensation.

Track your Volotea flight after check-in

Once online check-in is done, the wait for your flight begins. From that point on it's always a good idea to keep an eye on your flight status, especially if you have connections or someone picking you up when you land.

On the Volotea website you'll find the "Flight status" section, where you can check how your flight is doing in real time and follow its route. You can do the same in the airline's app, by entering your itinerary or your flight number. There's also the free AirHelp app, which adds one more feature: if your flight is delayed by more than 3 hours, is cancelled, or you're denied boarding, the app automatically checks whether you're entitled to compensation under Regulation EC 261/2004 and alerts you directly.

With the AirHelp app you can:

• receive real-time notifications about delays, cancellations, gate changes and baggage carousels;

• scan your boarding pass to add your flight quickly;

• share your flight status with whoever is picking you up;

• automatically check whether a disruption entitles you to compensation of up to €600;

• start your compensation claim straight from the app, with no paperwork.

The app is free and available on iOS and Android.