Reimbursement and Compensation: Zimex Aviation

While airlines like Zimex Aviation make every effort to stick to their advertised schedules, flight delays do happen. The good news for travelers is that air passenger rights exist to protect you and your journey when you get caught up in Zimex Aviation flight delays.

Under an EU law known as UK 261, if an airline causes passengers to arrive at their destination 3 or more hours late, those passengers could be entitled to up to £520 in compensation.

There are some extraordinary circumstances which may excuse airlines from paying compensation. Those include situations like bad weather or issues at the airport. But if the delay is a result of technical issues or an airline staff strike, you're likely to be owed compensation under UK 261.

What's more, you generally have up to 3 years to make a flight delay compensation Zimex Aviation claim. All you have to do is type in your flight details and our easy-to-use flight delay compensation calculator will tell you if you are eligible for cash compensation, and our expert team are on hand to help you get it.

In the event of any Zimex Aviation flight cancellation, Europe's air passenger rights laws are clear: Zimex Aviation must offer you alternative transport to your destination, or a refund if that's what you'd prefer.

In addition, if you were told about the cancellation less than 14 days before you were due to depart you may also be able to claim up to £520 per person in compensation.

Generally speaking, when Zimex Aviation cancels flights, they'll attempt to rebook passengers straight away onto another flight at no additional charge. You can request further changes if the alternative flight doesn’t work for you, or if you no longer wish to travel that route.

If Zimex Aviation can book you onto a new flight that lands at a similar time to your original they won't have to pay you compensation. This is fair, as you'll get to your destination with minimum disruption to your plans. However in a lot of cases, passengers whose flights are canceled at the last minute have valid claims to Zimex Aviation canceled flight compensation.

That's unless the cancellation was caused by an event Zimex Aviation can't be expected to control — something like bad weather conditions, or an incident at the airport. These events are referred to as extraordinary circumstances.

You can learn more about flight cancellation compensation here.

Because Zimex Aviation has its headquarters within the EU, almost all the flights they offer are protected by UK 261, one of the world's most comprehensive air passenger rights laws.

The UK 261 regulation gives passengers the right to claim for compensation when they have suffered delayed, canceled or overbooked flights, which are no fault of their own. Passengers are also entitled to claim for past flights — often you can still claim for flights in the past 3 years.

Which Zimex Aviation Flights are Covered by UK 261?

Table shows values in € as specified in UK 261

There are exceptions and special circumstances which may impact how much compensation Zimex Aviation owes in your case. The easiest way to find out what you’re owed is to use our free compensation check.

Zimex Aviation is a renowned airline company that has been providing exceptional air travel services since its establishment in 1969. With a fleet of modern and well-maintained aircraft, Zimex Aviation ensures a safe and comfortable journey for its passengers. The airline operates flights to a wide range of destinations across Europe, Africa, and the Middle East, making it a popular choice for both business and leisure travelers. Zurich and Basel are the most important hubs for Zimex Aviation, offering convenient connections to various international destinations. With a commitment to Customer satisfaction, Zimex Aviation strives to deliver top-notch service, punctuality, and reliability. Experience the excellence of Zimex Aviation and enjoy a seamless travel experience.

Contact Information:

• Website: https://www.zimex.com/
• Customer Service International Number: +41 44 805 70 70
• Email: [email protected]
• Headquarters Address: Zimex Aviation Ltd, 8048 Zurich Airport, Switzerland