Reimbursement and Compensation: Raf-Avia

Regardless of whether you're at home or abroad when you find out about your Raf-Avia flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Raf-Avia should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Raf-Avia canceled flight compensation to help make up for the disruption.

Under EU regulations, Raf-Avia should pay passengers up to £520 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Raf-Avia will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Raf-Avia flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Whenever you're kept waiting by Raf-Avia flight delays, it's worth checking whether you're entitled to compensation for your time. If Raf-Avia is responsible for the delay, EU regulations say that passengers are owed up to £520 per person when they're delayed by 3 hours or more.

When you're claiming flight delay compensation, Raf-Avia will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Raf-Avia flight delay compensation claims with the exact delay time.

Exceptions:
Airlines like Raf-Avia do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.

You can learn more about what is and isn't included on our flight delay compensation page.

UK 261 is the EU regulation that covers situations like flight delays, cancellations, and overbookings. It lays out the care passengers can expect from airlines in the event of any of these disruptions, and it clearly states in what situations passengers are owed compensation.

Travelers are allowed to claim for past flights under UK 261 — often you can still claim for flights in the past 3 years.

The regulation applies to all flights that depart from a European airport, but as Raf-Avia is a European airline, passengers are given extra protection by UK 261, and flights into Europe are covered too, even when they depart from outside the EU.

Which Raf-Avia Flights are Covered by UK 261?

Table shows values in € as specified in UK 261

As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.

RAF Avia is a renowned airline company that operates a modern fleet of aircraft, providing exceptional air travel experiences to passengers worldwide. With a vast network of destinations, RAF Avia connects travelers to numerous cities across the globe. Whether you are planning a leisurely vacation or a business trip, RAF Avia ensures a seamless journey with its reliable and efficient services. The airline's fleet comprises state-of-the-art aircraft, equipped with the latest technology and amenities to guarantee passenger comfort and safety. RAF Avia's commitment to excellence is reflected in its well-maintained and spacious cabins, attentive crew, and top-notch in-flight entertainment options. As for its hubs, RAF Avia operates from its primary hub at XYZ International Airport, strategically located for convenient connections. This hub serves as a gateway to a wide range of destinations, allowing passengers to explore various cultures and experiences. For all your travel needs, RAF Avia offers a comprehensive range of services, including online booking, baggage tracking, and Customer support. With a reputation for punctuality and exceptional service, RAF Avia is the preferred choice for discerning travelers.

Contact Information:

• Website: http://www.raf-avia.com/
• Customer Service International Number: +370 700 55113
• Email: [email protected]
• Headquarters Address: Raf Avia, Oro str. 21, Vilnius, Lithuania