Get Reimbursement and Compensation: Jet Time

If you discover that your trip is going to be affected by Jet Time flight delays, be sure to brush up on your air passenger rights so that you know what to do during the wait and ask for what is owed to you.

Firstly, you’ll need to check whether or not you are eligible for flight delay compensation with Jet Time. According to UK 261, the EU air passenger rights law, flights that were delayed by more than 3 hours may qualify for compensation. This means that you can get up to £520 (€600) per person if you arrive at your destination more than 3 hours late — regardless of your actual departure time. The amount you’re eligible for varies depending on the length of the delay and the travel distance.

If it wasn’t already announced, be sure to also ask Jet Time what the cause of the delay was. You’re only owed compensation if the airline was responsible for the delay. Otherwise, if the delay was unavoidable and outside of the airline’s control, no compensation is owed.

Some common examples of unavoidable situations include severe weather conditions, natural calamities such as volcanic eruptions and earthquakes, political unrest, medical emergencies, and safety or security risks. Naturally, in these cases, the safety of the passengers comes first.

If you’re unsure whether you are eligible or not, AirHelp can make the process of claiming Jet Time flight delay compensation easy and stress-free. Our Compensation Check Tool can confirm what you're owed within minutes.

You can learn more about flight delay compensation here.

Jet Time flight cancellation is no joke — a cancellation can completely ruin your travel plans and cause you to miss out on important events, meetings, tours, and hotel bookings. And if your flight was cancelled while you’re abroad, you could even be left stranded.

To discourage airlines from cancelling flights, UK 261, an air passenger rights law in the EU, requires them to pay a set amount of compensation per passenger. You’re owed Jet Time cancelled flight compensation if the disruption was the airline’s fault, and if the flight was cancelled less than 2 weeks before it was scheduled to depart.

However, you are not owed compensation if you were given a replacement flight that arrives at a similar time to your original flight. Though the flight changed, you still arrived at your destination as scheduled, which means that Jet Time will not have to pay compensation.

Learn more about flight cancellation here.

Jet Time is headquartered in Europe, which means almost all passengers flying with them are protected by UK 261. UK 261 is one of the most comprehensive air passenger rights laws in the world and offers travellers a great deal of protection.

All Jet Time flights that depart from or arrive at a European airport are covered by UK 261. Air passengers travelling with them can, therefore, claim compensation in cases of cancellations, delays, or overbooking, provided that the airline is at fault.

Even past flights are covered — in most cases, you can claim for compensation up to 3 years after the disruption occurred.

Which Jet Time Flights are Covered by UK 261?

Table shows values in € as specified in UK 261

Of course, the actual compensation you receive will depend on each individual case, as there are some exceptions to the above. To be sure, check how much you’re owed with AirHelp’s Compensation Checker.

Jet Time is a renowned Danish charter airline that operates both scheduled and charter flights. With a fleet of modern aircraft, including Boeing 737s and ATR 72s, Jet Time ensures a comfortable and safe travel experience for its passengers. The airline serves a wide range of destinations across Europe, Africa, and the Middle East, connecting travelers to popular tourist spots and business hubs. Jet Time's most important hubs are located in Copenhagen, Denmark, and Billund, Denmark, providing convenient connections for passengers. The airline is known for its excellent