AirHelp.
More than compensation.
A complete travel companion.
We’re innovators in travel tech who help millions of passengers get the support they deserve, right when they need it most. We’re here for the whole journey, not just the destination.
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#1 in flight compensation
99.7% success rate
Multi-award winner
"Excellent" Trustpilot rating
ISO-Certified data protection
Our story
A world of better travel
from one simple belief.
It all started with the core idea that every passenger deserves a good travel experience. More than a decade later, we help millions of travelers worldwide track flights, protect trips, and claim the compensation they're owed — with smart technology and real people fighting their corner.
14M+
Flights protected
3M+
Passengers compensated
1M+
App downloads
140+
Travel brand partnerships
#1 Compensation Service
The global leader
in flight compensation.
Thanks to our strong team of legal experts, live in-house flight data and AI-powered technology, we're the global go-to for getting compensation. We help passengers claim what they're owed under EC 261, UK 261, ANAC 400, GACA, SHY, the Montreal Convention and other air passenger rights around the world.
Our no win, no fee policy ensures that passengers never pay out of pocket to get the compensation they deserve, and to make life even easier, we offer our customers 24/7 support in 20+ languages.
We co-founded APRA — the Association of Passenger Rights Advocates — because we believe fighting for passengers shouldn't stop at claims. It means pushing for stronger protections globally, holding airlines to account, and making sure every traveler knows their rights.
Free
Flight compensation calculator
2 mins
To find out what you're owed
12,000
Flights checked every day
We cover key global regulations
EC 261 • UK 261 • ANAC 400 • SHY-Passenger • GACA • Montreal Convention
HOW IT WORKS
From disruption to compensation – in 3 steps.
1
Submit your flight
Enter your flight details in under 2 minutes. Our database verifies your delay, cancellation cause, and route.
2
We file the claim
Our team pursues compensation directly with the airline, even taking the case to court, if necessary.
3
You get paid
Compensation arrives in your account, minus our service fee. If we don’t win, we charge nothing.
HOW IT WORKS
From disruption to compensation – in 3 steps.
Step 1
Submit your flight
Enter your flight details in under 2 minutes. Our database verifies your delay, cancellation cause, and route.
Step 2
We file the claim
Our team pursues compensation directly with the airline, even taking the case to court, if necessary.
Step 3
You get paid
Compensation arrives in your account, minus our service fee. If we don’t win, we charge nothing.
We're here for you,
before, during, and after your flight.
AirHelp’s not just here when things go wrong. We help travelers manage their trips long before take-off, enjoy smoother travel in the moment, and we provide post-trip support when it’s needed. It’s a 360-degree approach to improving the travel experience.
Free travel app
Live flight tracking, instant disruption alerts, seamless compensation filing, and your entire travel itinerary in one app.
Pre-flight protection
AirHelp+ membership provides you with lounge passes, fast payouts, and priority claim handling when disruptions occur.
Airline compensation
Compensation checking and claim handling, from start to finish. We deal directly with airlines so you don't have to, and pursue claims all the way to court if necessary.
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THE AIRHELP APP
Your all-in-one flight assistant.
For free.
AirHelp’s app allows you to track flights in real time, get instant alerts when something goes wrong, and file a compensation claim with one tap — all from your pocket. It’s the travel app you need when you fly.
Live flight tracking
Get real-time updates on status, gate changes, delays, and diversions.Instant disruption alerts
Learn your rights the moment your flight's disrupted and when you're entitled to up to €600.Easy protection
Add AirHelp+ coverage directly in the app and relax knowing all your future flights are taken care of.All your trips in one place
Sync your bookings and have all your flight details to hand, when you need them.
400+ AirHelpers. One mission.
Great technology only gets you so far. It's the people behind it that make the real difference.
Our team of 400+ spans five offices around the world — aviation experts, product builders, legal specialists, and people who genuinely love travel. Together, we're redefining what it means to have a travel companion: one that's with you before you fly, while you're in the air, and long after you land.
Lyz Busi
Senior Legal CounselI love being part of a company that helps make complicated passenger rights accessible and simple to all people.
Strategic Partnerships
Partner with us. Earn revenue
and support your audience.
We work with over 140 travel brands worldwide — OTAs, airlines, insurers, and travel platforms — to build protection and compensation products their customers actually value. When a flight goes wrong, your passengers get help. You generate incremental revenue. No extra headcount, no operational overhead.
Seamless integration — API or modular, built around your existing customer journey
Proven conversion rates — partners see disruptions become a scalable income stream
Tailored bundles — compensation, flight protection, lounge access, and more, packaged for your brand
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Real passengers, real results.
See all customer reviews on
In the Press
AirHelp in the news.
From global investigations into airline practices to consumer rights campaigns,
our work shapes the conversation around air passenger rights.
The Washington Post
"Fed up with airline runarounds over delays? Opt for a European carrier"
Europe’s compensation laws are generous, offering cash on delays of at least three hours, and they may be the best weapon for refunds in summer travel chaos.
June 2026
Read more
MSN
"UK's best airport revealed as Manchester Airport is ranked as the 10th worst in the world"
Discover the UK's best and worst airports in the 2026 AirHelp Score. See why smaller hubs like London City topped the rankings for reliability.
June 2026
Read more
AOL
"5 American airports where you won't actually mind a long layover"
Discover the top 5 US airports for a layover based on AirHelp's global rankings, where waiting feels like a mini-vacation.
May 2026
Read more
USA Today
"The hidden 'delay tax' airlines don’t pay when flights fail"
Experts say airline compensation often ignores the real financial and emotional fallout of major travel disruptions."
May 2026
Read more
FAQS