- Flight Disruptions
- WestJet halts London, Ontario–Cuba flights amid Cuban fuel shortage
WestJet halts London, Ontario–Cuba flights amid Cuban fuel shortage
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Possibly eligible for compensation
By Matteo Floris
Last updated on 11 February 2026
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Affected airports
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Affected airlines
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Affected airports
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Affected airlines
What Happened
WestJet has canceled all London International Airport (Ontario) flights to Cuba from February 8 to February 26, citing an official alert of a jet fuel shortage at major Cuban airports. A NOTAM indicates Jet A‑1 fuel is not commercially available at nine Cuban airports from February 10 through at least March 11. WestJet will repatriate customers due to return on or before February 16 by sending empty aircraft with sufficient fuel. Affected travelers are being offered refunds or flexible rebooking, with service anticipated to resume around April 26.
Passengers affected by this flight disruption may be eligible for compensation of up to €600 under passenger rights regulations. Eligibility depends on the circumstances of the disruption.
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Flight Disruption Details
WestJet has canceled all flights from London International Airport in Ontario to Cuba for the period of February 8 through February 26, citing official alerts about a jet fuel shortage at major Cuban airports. The airline indicates that operations are anticipated to resume around April 26.
Cuban authorities have issued a Notice to Air Missions (NOTAM) stating that Jet A‑1 fuel will not be available commercially at nine international airports from February 10 through at least March 11. The affected airports are located in Havana, Varadero, Santa Clara, Holguín, Santiago de Cuba, Camagüey, Cayo Coco, Cienfuegos, and Manzanillo.
WestJet has outlined a contingency plan to repatriate customers currently in Cuba who are scheduled to return on or before February 16. To support these operations, the airline is sending empty aircraft equipped with adequate fuel to depart from Cuba without relying on local supplies.
For travelers whose outbound flights from London, Ontario to Cuba fall within the cancellation window, WestJet is providing options for refunds or flexible rebooking. The airline’s measures are intended to maintain safe operations while Cuban airports experience a temporary interruption to their commercial jet fuel availability.
Key details:
- Route affected: London International Airport (Ontario) to Cuba
- Cancellation period: February 8–26
- Fuel availability in Cuba (per NOTAM): Unavailable commercially February 10 through at least March 11 at nine international airports
- Repatriation: Returns for customers scheduled on or before February 16 will proceed, using aircraft carrying sufficient fuel for departure
- Customer options: Refunds or flexible rebooking
Passengers with bookings during the affected period should review their travel plans in line with WestJet’s provided options. Further updates will depend on the status of fuel availability at Cuban airports and the airline’s operational plans.
Know your rights
These are your air passenger rights
When your flight's disrupted, you have rights. Most passenger protection laws cover the following:
Rerouting or refund
If your flight is canceled, your airline must provide an alternative. Some laws say you can choose a full refund instead.
Food and essential care
Providing food and drinks is a basic right under many regulations. Typically after a delay of a few hours.
Accommodation
Some passenger rights say the airline must provide accommodation when your journey is delayed overnight.
Compensation
Good passenger rights ensure passengers get fairly compensated for delays and cancellations. Try our compensation check and find out how much money we can get you.
This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight. Always follow the directions of your airline, particularly with regard to check-in and boarding times.
Quick facts
Summary
Disruption
Cancellation
Cause
Other
Status
Current disruption
Compensation
Possibly eligible for compensation
Airlines affected
WestJet
Airports affected
London International Airport
Start date
2026-02-08
End date
2026-02-26
Checked by
Matteo Floris
Date updated
11 February 2026
What To Do If Your Flight Is Cancelled
If you're traveling to or from the European Union, here's what to do when your flight is unexpectedly scrubbed:
Collect proof that your flight was canceled, e.g. boarding pass, vouchers and any other travel documents.
Get the airline to provide written confirmation of the cancellation and reasons behind it.
Request an alternate flight to your destination - or a refund.
Make a note of the arrival time at your destination.
Ask the airline to pay for your meals and refreshments.
Don't sign anything or accept any offers that may waive your rights.
Get the airline to provide you with a hotel room, if needed.
Keep your receipts if your canceled flight ends up costing you extra money.
