- Flight Disruptions
- SunExpress cancellations leave UK mother and daughter stranded in Dubai
SunExpress cancellations leave UK mother and daughter stranded in Dubai
Check how much the airline owes you.
It's free and takes 2 minutes.
Possibly eligible for compensation
By Josh Arnfield
Last updated on 11 March 2026
What Happened
A UK mother and her 14-year-old daughter are stranded in Dubai after two SunExpress return flights were canceled following regional security escalations and a temporary airport closure. A rebooking attempt for March 10 also failed. The UK government has registered them for an assisted flight. Authorities advise against non-essential travel to the UAE. Airlines including Emirates, Etihad, and Qatar Airways have issued updated guidance while some services gradually restart, though many routes remain suspended or limited.
Passengers affected by this flight disruption may be eligible for compensation of up to €600 under passenger rights regulations. Eligibility depends on the circumstances of the disruption.
Get flight compensation
free compensation check
fast and risk-free
highest success rate
Flight Disruption Details
A UK mother and her teenage daughter remain in Dubai after their planned return flights with SunExpress were canceled amid heightened security risks in the region. The pair, who traveled for a short holiday, saw their initial return flights canceled and a subsequent rebooking attempt for March 10 did not operate, leaving them unable to depart.
Following an escalation of hostilities in the region, Dubai’s airport was temporarily closed, grounding flights and disrupting operations. The situation has involved missiles and drones in the airspace, with ongoing alerts reported locally. As a result, commercial schedules have been significantly affected. The UK government has registered the family for an assisted flight, though no departure details have been provided.
Authorities in the UK have advised against travel to the UAE unless it is essential. While some commercial services are gradually resuming, many routes remain suspended or operating with reduced capacity. Airlines including Emirates, Etihad, and Qatar Airways have issued updated travel guidance reflecting the evolving situation.
Thousands of British nationals remain stranded across the Middle East, and the article notes that more than 37,000 people have returned home since the disruptions began. For this family, accommodation costs are being covered by the holiday provider, but day-to-day expenses remain out-of-pocket while they await a confirmed way home.
At present, there is no confirmed timeline for a full restoration of normal flight operations. Travelers in or transiting through Dubai are advised to follow airline communications closely and remain prepared for short-notice changes, including further cancellations.
Know your rights
These are your air passenger rights
When your flight's disrupted, you have rights. Most passenger protection laws cover the following:
Compensation
Good passenger rights ensure passengers get fairly compensated for delays and cancellations. Try our compensation check and find out how much money we can get you.
Rerouting or refund
If your flight is canceled, your airline must provide an alternative. Some laws say you can choose a full refund instead.
Food and essential care
Providing food and drinks is a basic right under many regulations. Typically after a delay of a few hours.
Accommodation
Some passenger rights say the airline must provide accommodation when your journey is delayed overnight.
This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight. Always follow the directions of your airline, particularly with regard to check-in and boarding times.
Quick facts
Summary
Disruption
Cancellation
Cause
Other
Status
Current disruption
Compensation
Possibly eligible for compensation
Airlines affected
SunExpress
Checked by
Josh Arnfield
Date updated
11 March 2026
What To Do If Your Flight Is Cancelled
If you're traveling to or from the European Union, here's what to do when your flight is unexpectedly scrubbed:
Collect proof that your flight was canceled, e.g. boarding pass, vouchers and any other travel documents.
Get the airline to provide written confirmation of the cancellation and reasons behind it.
Request an alternate flight to your destination - or a refund.
Make a note of the arrival time at your destination.
Ask the airline to pay for your meals and refreshments.
Don't sign anything or accept any offers that may waive your rights.
Get the airline to provide you with a hotel room, if needed.
Keep your receipts if your canceled flight ends up costing you extra money.
