IndiGo engine failure cancels Kolkata–Shillong flight, affecting 67 passengers

Disruption overview

An engine failure before takeoff led IndiGo to cancel Kolkata–Shillong flight 6E 7423 on 2 November 2026, disrupting travel for 67 passengers in India. Travelers spent about 2 hours on board before the pilot told them a technical problem had prevented departure, leaving their planned journey canceled. The incident prompted MP P Wilson to call for an impartial review of aircraft airworthiness certificates and surprise DGCA safety inspections, though his allegations of wrongdoing haven't been independently verified. If you were affected, compensation may be available under applicable Indian passenger rules, depending on the circumstances, and you can ask IndiGo about refund, rebooking, and support options.

Disruption details

IndiGo canceled flight 6E 7423 from Kolkata to Shillong on 2 November 2026 after an engine failed while the aircraft was taxiing toward the runway. The cancellation affected 67 passengers on the domestic service in India.

For passengers, this meant about 2 hours on board before the pilot explained that a technical problem meant the flight wouldn't depart. If you were traveling, the wait ended with your journey canceled rather than a departure for Shillong.

The aircraft stopped as it moved from its parking bay toward the runway. The engine failure happened before takeoff, and the affected engine was shut down.

The incident prompted DMK member of Parliament P Wilson to call for an impartial review of aircraft airworthiness certificates, which confirm that aircraft meet the required standards to fly. He also urged the Directorate General of Civil Aviation (DGCA) to carry out surprise safety inspections.

Wilson called for aircraft that fail safety standards to be grounded and for officials responsible for any wrongdoing to face penalties. His allegations haven't been independently verified, and the engine failure alone doesn't establish a maintenance failure or a wider safety breach.

If your journey was affected, compensation may be available under applicable Indian passenger rules. This was a domestic flight within India, so those are the relevant rules—not EC 261. Whether you're entitled to compensation depends on the circumstances of the cancellation and the requirements that apply.

You can also ask IndiGo about your options for a refund or rebooking, along with any care and assistance available while you wait. These are separate questions from whether compensation is owed.

You don't have to work out every detail on your own. AirHelp's free flight checker is a simple place to start checking whether your disrupted flight qualifies for compensation.

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Information on this page is AI generated, but always checked by a (human) passenger right expert.