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  2. Major Flight Cancellations and Delays Impact Passengers in Colombia, Peru, and Brazil

Major Flight Cancellations and Delays Impact Passengers in Colombia, Peru, and Brazil

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Possibly eligible for compensation

By Alice Mariscotti-Wyatt

Last updated on 16 October 2025

38

Affected flights

3

Affected airports

3

Affected airlines

What Happened

Airlines including Avianca, LATAM, and Delta have canceled 38 flights, with over 300 delays reported at São Paulo, Cusco, and Lima airports, affecting passengers in Colombia, Peru, and Brazil. The disruption has caused widespread travel delays across the region.

Passengers affected by this flight disruption may be eligible for compensation of up to €600 under passenger rights regulations. Eligibility depends on the circumstances of the disruption.

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Flight Disruption Details

In a substantial disruption to air travel across South America, several airlines have canceled a total of 38 flights and caused more than 300 delays at major airports in São Paulo, Cusco, and Lima. Carriers impacted by these operational issues include Avianca, LATAM, Delta, and other airlines, affecting passengers in Colombia, Peru, and Brazil.

The affected airports, among the largest in their respective countries, have seen significant schedule disruptions, creating widespread inconvenience for travelers. While the precise cause for these disruptions was not specified in the available information, the large number of delays and cancellations has resulted in extensive passenger backlog and travel complications throughout the region.

The situation highlights the scale of the challenge that such disruptions present to airlines and air passengers, underlining the importance of staying informed about flight statuses and rights as travelers navigate unpredictable air traffic conditions.

Know your rights

These are your air passenger rights

Sometimes it’s not immediately clear whether your flight qualifies for compensation. When the cause of the delay or cancellation is uncertain, the following general rights still apply.

Rerouting or refund

If your flight is canceled, you are entitled to a new flight or a refund.

Care and assistance

If your flight is delayed by more than two to four hours, your airline must provide food and drink vouchers.

Accommodation

For overnight delays, airlines must provide hotel stays and transfers, regardless of whether compensation applies.

Communication You have the right to two phone calls or emails during extended waiting times.

Quick facts

Summary

Disruption

Delays and Cancellations

Cause

Unknown

Status

Current disruption

Compensation

Possibly eligible for compensation

Flights affected

38

Airlines affected

Avianca, LATAM, Delta

Airports affected

São Paulo Airport, Cusco Airport, Lima Airport

Checked by

Alice Mariscotti-Wyatt

Date updated

16 October 2025

What To Do If Your Flight Is Cancelled

If you're traveling to or from the European Union, here's what to do when your flight is unexpectedly scrubbed:

Collect proof that your flight was canceled, e.g. boarding pass, vouchers and any other travel documents.

Get the airline to provide written confirmation of the cancellation and reasons behind it.

Request an alternate flight to your destination - or a refund.

Make a note of the arrival time at your destination.

Ask the airline to pay for your meals and refreshments.

Don't sign anything or accept any offers that may waive your rights.

Get the airline to provide you with a hotel room, if needed.

Keep your receipts if your canceled flight ends up costing you extra money.

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