Flight Disruptions
Biman Bangladesh Airlines flight from Narita delayed nearly 5 hours by spoiler fault

Biman Bangladesh Airlines flight from Narita delayed nearly 5 hours by spoiler fault

Check how much the airline owes you.
It's free and takes 2 minutes.

Check Compensation

Checked by Matteo Floris

Last updated on 2 November 2026

Affected flights

Affected airports

Affected airlines

Affected flights

Affected airports

Affected airlines

Disruption overview

Flight BG377, operated by Biman Bangladesh Airlines, left Narita International Airport for Hazrat Shahjalal International Airport in Dhaka 4 hours and 55 minutes behind schedule on 29 October 2026. The Boeing 787-9 carrying Prime Minister Tarique Rahman, Dr Zubaida Rahman, and their delegation developed a spoiler-system fault while taxiing, despite no defects being identified during pre-flight checks. Engineers deactivated the affected spoiler before the aircraft departed at 7:55 pm Bangladesh time, on the first day of Biman’s additional Thursday service. European and UK flight compensation rules don’t cover this route, but passengers can ask Biman about applicable care, refund, and rebooking options.

Get flight compensation

Check if the airline owes you money for your delayed or canceled flight

Disruption details

A Biman Bangladesh Airlines flight carrying Bangladesh’s Prime Minister Tarique Rahman and his delegation departed Narita International Airport nearly 5 hours late on 29 October 2026 after an aircraft spoiler-system fault.

For passengers aboard flight BG377 to Hazrat Shahjalal International Airport in Dhaka, this meant a lengthy wait before they could begin their journey home. The prime minister’s wife, Dr Zubaida Rahman, was also traveling with the delegation.

The Boeing 787-9 Dreamliner was scheduled to leave at 3:00 pm Bangladesh time but didn’t take off until 7:55 pm, a departure delay of 4 hours and 55 minutes. Biman expected the aircraft to reach Dhaka at 3:00 am Bangladesh time the following day, 30 October.

The fault affected the aircraft’s No. 1 hydraulic spoiler. Biman said it appeared only after the aircraft had started taxiing toward the runway. Pre-flight checks hadn’t identified any defects.

Engineers deactivated the affected spoiler, allowing the aircraft to depart later that evening. The disruption involved 1 flight and was caused by a technical problem with the aircraft.

The delay coincided with the launch of Biman’s new Thursday service on the Dhaka–Narita route. The airline had recently announced an increase from 1 flight a week to 2, operating on Mondays and Thursdays.

This wasn’t the first technical problem involving a Biman aircraft carrying a Bangladeshi prime minister. Earlier incidents involved former Prime Minister Sheikh Hasina, but those were separate from the fault affecting BG377.

If you were on this flight, the length of the delay alone doesn’t establish a right to compensation. This Biman service between Japan and Bangladesh falls outside European and UK flight compensation rules, so compensation isn’t available under those rules.

That doesn’t mean you’re without support. Ask Biman what care and assistance apply to your booking during a long delay, including meals and refreshments. If you can’t continue your journey, ask about refund or rebooking options. Your exact rights depend on the rules and conditions that apply to your flight.

Know your rights

These are your air passenger rights

When your flight's disrupted, you may be entitled to various forms of care and compensation under EC 261 and other applicable laws.

Rerouting or refund

If your flight is canceled, your airline must provide an alternative. You may also get a full refund if you no longer wish to travel.

Care and assistance

Your airline must provide food and refreshments if your journey is delayed more than a few hours.

Accommodation

If you are away from home and your journey is delayed overnight, the airline must offer you accommodation and transportation to it.

Communication

Under EC 261 you are entitled to 2 phone calls or emails if your journey is delayed over 1 hour. No compensation when a disruption is caused by extraordinary circumstances, as this appears to be.

This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight. Always follow the directions of your airline, particularly with regard to check-in and boarding times.

Protect your future trips with AirHelp+

Secure your flights, luggage and get lounge access

Quick facts

Summary

Disruption

Delays

Cause

Other

Status

Past disruption

Compensation

Not eligible for compensation

Flights affected

Airlines affected

Biman Bangladesh Airlines

Airports affected

Tokyo Narita Airport, Hazrat Shahjalal International Airport

Cities affected

Narita, Dhaka, Tokyo

Countries affected

Japan, Bangladesh

Start date

2026-10-29

End date

2026-10-29

Checked by

Matteo Floris

Date updated

2 November 2026

What to do if your flight is delayed, canceled, or overbooked

If you're traveling to, from, or within the European Union, here's what you should do when you experience a disruption.

Gather evidence that your flight was delayed, cancelled, or overbooked.

Get the airline to provide written confirmation of the disruption and the reason behind it.

Request an alternative flight to your destination — or a refund if you no longer wish to travel.

Make a note of the arrival time at your final destination.

Ask the airline to provide vouchers for meals and refreshments.

Avoid signing documents or accepting offers that may waive your passenger rights.

If an overnight stay is required, ask the airline to provide accommodation.

Save receipts for any additional expenses caused by the disruption.

Information on this page is AI generated, but always checked by a (human) passenger right expert.

Share it with your friends!

TrustpilotExcellent

245,952reviews

The app you need when you fly

Track flights free in real-time, receive alerts and add protection

Download free app

Loved by 1 million

travellers and counting

available for: