Trustpilot 4.6/5 based on 165,165 reviews

Get an easy €150 for each bag that gets lost or delayed

You receive the money in days, and there are no complex forms to fill out.
Because we like to keep things simple.

Luggage insurance 
that’s fast and easy

  • €150 payout per bag lands in your account in days

  • No need to prove what’s in your bag

  • All you need is the PIR number from the lost luggage desk

  • Up to 2 bags checked in under your name qualify

  • You get paid no matter how quickly your bag’s found

📣 AirLuggage is one thing, compensation is another. We'll also help you claim up to €1,400 from the airline for lost, delayed, or damaged bags.

How it works

Your bag is lost or delayed

If your checked-in bag doesn’t arrive, get a Property Irregularity Report (PIR) number from the lost luggage desk inside the airport.

Notify us

Send us the PIR number or upload a photo of the report. We’ll ask you to upload your bank details, flight information, and ID at the same time, so there’s no delay with your payout.

You get paid!

We check the details and pay you €150 for each bag lost or delayed within 5 working days.



per passenger, billed annually

  • We get you the money you’re entitled to from the airline:

    • - Up to €600 for compensation

    • - Up to €6,000 for extra expenses

    • - Up to €1,400 for luggage issues

  • No hidden fees

  • 24/7 support from our experts

  • AirPayout insurance for 3 future trips

  • 10% off your eSIM card

Choose Essential

effectively €2.08 per month!



was €64.99

per passenger, billed annually

  • All AirHelp Plus Essential benefits

  • Airport lounge access during a disruption

  • AirPayout insurance for all your future trips

  • AirLuggage insurance for all your future trips

  • 20% off your eSIM card

Choose Complete

effectively €4.17 per month!

No matter where you’re flying. No matter the ticket price or airline.

Trustpilot 4.6/5 based on 165,165 reviews

We've helped 2 million people get paid compensation

Correct company and very efficient!

Esi Osmani

Did exactly what they promised.


Easy to use..... best

Adrian Stoleru

Thank you! It was unexpected and I appreciate your help.

Elena Terzieva

I am very pleasantly surprised that airhelp managed to make this happen. Thnaks a lot!


Very helpful, do not need to be reminded.


Frequently Asked Questions

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.


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