AIRLUGGAGE INSURANCE

Trustpilot 4.6/5 based on 180,366 reviews

Get an easy €150 when your checked-in bags get lost or delayed

You receive the money in days, and there are no complex forms to fill out.
Because we like to keep things simple.

Luggage insurance 
that’s fast and easy

  • €150 lands in your account in days

  • No need to prove what’s in your bag

  • You get paid no matter how quickly your bag’s found

📣 AirLuggage is one thing, compensation is another. We'll also help you claim up to €1,400 from the airline for lost, delayed, or damaged bags.

How it works

Your bag is lost or delayed

If your checked-in bag doesn’t arrive, get a Property Irregularity Report (PIR) number from the lost luggage desk inside the airport.

Notify us

Upload a copy of your PIR, boarding pass, ID, bank details, and airline luggage tag at the same time, so there's no delay with your payout.

You get paid!

We check the details and pay you €150 for each bag lost or delayed within 5 working days.

Essential

€24.99/year

per passenger, billed annually

  • We get you the money you’re entitled to from the airline:

    • - Up to €600 for compensation

    • - Up to €6,000 for extra expenses

    • - Up to €1,400 for luggage issues

  • No hidden fees

  • 24/7 support from our experts

  • AirPayout insurance for 3 trips

  • 10% off your eSIM card

Choose Essential

effectively €2.08 per month!

Complete

€49.99/year

was €64.99

per passenger, billed annually

  • All AirHelp Plus Essential benefits

  • Airport lounge access during a disruption

  • AirPayout insurance for 7 trips

  • AirLuggage insurance for 7 trips

  • 20% off your eSIM card

Choose Complete

effectively €4.17 per month!

No matter where you’re flying. No matter the ticket price or airline.

Trustpilot 4.6/5 based on 180,366 reviews

We've helped 2.2 million people get paid compensation

Everything just perfect. The whole refund proces took about just 3 weeks, everything is simple step by step...I thought - what can i loose right? And i just get refund - AIRHELP fee which is quite big, but still it´s "free" money :)

Vojtech Karas

It works. I win my compensation. Thank you AirHelp.

Etleva Llupo

I am very satisfied with Air Help speed and service.Thanks Air Help

Kemal Sadikovic

The service is great! Low effort on the customer side, lots of heavy lifting done by AirHelp! I’ve only had great experiences with them. Highly recommend.

Alina Dima

after almost a year I received my compensation . My only complain Fee that is taken almost 35%. that is little to much

Adisa Delic

That i was actually able to get a refund from my claim I didn’t. Think that it was possible.

Bertha Cacho

Frequently Asked Questions

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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