How to get Reimbursement and Compensation: Kenya Airways

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If you’ve experienced flight delays or cancellations with Kenya Airways, you may be entitled to receive up to €600 in compensation per person.

Kenya Airways’s latest on-time performance data reveals that out of 18 flight departures in the last 24 hours, 66.67% departed on time.

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Kenya Airways: Flights Canceled Today

How many flights were canceled today?

  • According to our most recent data Kenya Airways canceled 0 flights in 24 hours.

  • 0.00% of domestic flights and 0.00% of international flights have been canceled.

  • If your flight was canceled and you had less than 14 days notice, you could be owed up to €600 compensation. Check here.

Flight Cancellation Compensation Kenya Airways

Regardless of whether you're at home or abroad when you find out about your Kenya Airways flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Kenya Airways should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Kenya Airways cancelled flight compensation to help make up for the disruption.

Under UK and EU regulations, Kenya Airways should pay passengers up to €600 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Kenya Airways will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Kenya Airways flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Delayed or canceled flight with Kenya Airways? Find out if you're owed up to €600 in compensation

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Kenya Airways: Flight Delays Today

How many flights were delayed today?

  • Our latest data shows that over a 24-hour period, 0 Kenya Airways flights were delayed 3 hours or more.

  • Of 0 flights, 0.00% were delayed over 3 hours. That rate was 0.00% for international flights.

  • Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.

Kenya Airways Flight Delay Compensation

Whenever you're kept waiting by Kenya Airways flight delays, it's worth checking whether you're entitled to compensation for your time. If Kenya Airways is responsible for the delay, EU regulations say that passengers are owed up to €600 per person when they're delayed by 3 hours or more.

When you're claiming flight delay compensation, Kenya Airways will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Kenya Airways flight delay compensation claims with the exact delay time.

Exceptions:
Airlines like Kenya Airways do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.

You can learn more about what is and isn't included on our flight delay compensation page.

Claim up to €600 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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Air Passenger Rights and Flight Compensation

Even though Kenya Airways is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with United Airlines are protected by EC 261, one of the world's most comprehensive air passenger rights laws.

This gives passengers the right to claim flight delay compensation, United Airlines cancellation compensation, or overbooking compensation if United Airlines is responsible for the issue. That's in addition to their rights to a flight refund.

Unfortunately, the same protections don't apply for flights going the other way. Kenya Airways passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.

Which United Airlines Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airportsYes
Flights arriving at EU airportsNo

How Much Kenya Airways Compensation?

DistanceCompensation
All flights under 1,500 km Up to €250 per person
Internal EU flights over 1,500 km Up to €400 per person
Non-internal EU flights between 1,500 - 3,500 km Up to €400 per person
Non-internal EU flights over 3,500 km Up to €600 per person

Table shows values in € as specified in EC 261. Distances and amounts are similar under UK law.

There are exceptions and special circumstances which may impact how much compensation owes in your case. The easiest way to find out what you’re owed is to use our free compensation check.

Flight statistics: delays and cancellations of Kenya Airways

Punctuality of Kenya Airways (24 hours):

Total flights: 18
On-time flights: 12
Punctuality rate: about 66.67% of all flights were on time
Long delays (greater than 3 hours): 0
Flight cancellations: 0

The number of flights shown is an estimate based on internal and third-party databases.

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

10/04/2024

5:00 PM

KL1623

KLM-Royal Dutch Airlines

AMS (AMS)

Milan (MXP)

CanceledCheck Compensation

10/04/2024

4:05 PM

JM8716

Jambojet

NBO (NBO)

Mombasa (MBA)

CanceledCheck Compensation

10/04/2024

2:45 PM

KQ607

Kenya Airways

MBA (MBA)

Nairobi (NBO)

CanceledCheck Compensation

10/04/2024

2:45 PM

KQ607

Kenya Airways

MBA (MBA)

Nairobi (NBO)

CanceledCheck Compensation

10/04/2024

2:45 PM

KQ607

Kenya Airways

MBA (MBA)

Nairobi (NBO)

CanceledCheck Compensation

10/04/2024

2:20 PM

JM8715

Jambojet

MBA (MBA)

Nairobi (NBO)

CanceledCheck Compensation

10/04/2024

1:05 PM

KL1504

KLM-Royal Dutch Airlines

MAD (MAD)

Amsterdam (AMS)

CanceledCheck Compensation

10/04/2024

1:00 PM

KQ606

Kenya Airways

NBO (NBO)

Mombasa (MBA)

CanceledCheck Compensation

10/04/2024

1:00 PM

KQ606

Kenya Airways

NBO (NBO)

Mombasa (MBA)

CanceledCheck Compensation

10/04/2024

1:00 PM

KQ606

Kenya Airways

NBO (NBO)

Mombasa (MBA)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • KL1623

    KLM-Royal Dutch Airlines

    Canceled

    Amsterdam

    Milan

    AMS

    MXP

    10/04/2024

    5:00 PM

    Check Compensation
  • JM8716

    Jambojet

    Canceled

    Nairobi

    Mombasa

    NBO

    MBA

    10/04/2024

    4:05 PM

    Check Compensation
  • KQ607

    Kenya Airways

    Canceled

    Mombasa

    Nairobi

    MBA

    NBO

    10/04/2024

    2:45 PM

    Check Compensation
  • KQ607

    Kenya Airways

    Canceled

    Mombasa

    Nairobi

    MBA

    NBO

    10/04/2024

    2:45 PM

    Check Compensation
  • KQ607

    Kenya Airways

    Canceled

    Mombasa

    Nairobi

    MBA

    NBO

    10/04/2024

    2:45 PM

    Check Compensation
  • JM8715

    Jambojet

    Canceled

    Mombasa

    Nairobi

    MBA

    NBO

    10/04/2024

    2:20 PM

    Check Compensation
  • KL1504

    KLM-Royal Dutch Airlines

    Canceled

    Madrid

    Amsterdam

    MAD

    AMS

    10/04/2024

    1:05 PM

    Check Compensation
  • KQ606

    Kenya Airways

    Canceled

    Nairobi

    Mombasa

    NBO

    MBA

    10/04/2024

    1:00 PM

    Check Compensation
  • KQ606

    Kenya Airways

    Canceled

    Nairobi

    Mombasa

    NBO

    MBA

    10/04/2024

    1:00 PM

    Check Compensation
  • KQ606

    Kenya Airways

    Canceled

    Nairobi

    Mombasa

    NBO

    MBA

    10/04/2024

    1:00 PM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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