Although airlines like Air France aim to maintain their scheduled times, flights may still arrive late. Fortunately, as a traveller, you are covered by airline passenger rights when Air France flights are delayed.
As Air France is headquartered in the EU, nearly all of its flights are protected by EC 261, one of the most comprehensive laws protecting air passenger rights globally.
EC Regulation 261 gives passengers the right to claim compensation when they have faced delayed, cancelled, or overbooked flights that are not their fault.
There are some extraordinary circumstances that may exempt airlines from paying compensation, such as bad weather or problems at the airport. Nevertheless, if the delay is caused by technical issues or a strike by airline staff, you will likely be eligible for compensation under Regulation (EC) No. 261/2004.
Moreover, you generally have up to 3 years to make a Air France flight delay compensation claim. Simply enter your flight details and our user-friendly flight delay compensation calculator will tell you if you qualify for monetary compensation, and our team of professionals will be available to assist you in obtaining it.
In case of a flight cancellation by Air France, Australian laws on air passenger rights are clear: Air France must provide you with an alternate means of transportation to reach your destination or, if you prefer, a refund.
Additionally, if you received a cancellation notice less than 14 days before departure, you may also be eligible to claim compensation of up to $ 700 per person.
Generally, when Air France cancels a flight, it will try to rebook passengers onto another flight at no extra cost. You can request other changes if the offered alternative flight does not suit you or if you no longer want to take that trip.
If Air France can book you a new flight that lands at a similar time to your original flight, it is not required to pay any compensation. This is because you will reach your destination with minimal disruption to your plans. However, in many cases, passengers whose flights are canceled at the last minute have the right to file a claim against Air France for compensation.
All of this applies unless the flight cancellation was caused by an event beyond the control of Air France, such as adverse weather conditions or an accident at the airport. These events are referred to as exceptional circumstances.
Learn more about your right to compensation for a canceled flight here.
Because Air France is based within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive laws for air passenger rights.
EC Regulation 261 gives passengers the right to claim compensation when they have suffered delayed, canceled, or overbooked flights over which they are not at fault.
Passengers also have the right to seek compensation for earlier flights; it is often still possible to submit claims for flights in the last 3 years.
|All flights under 1,500 km||Up to €250 per person|
|Internal EU flights over 1,500 km||Up to €400 per person|
|Non-internal EU flights between 1,500 - 3,500 km||Up to €400 per person|
|Non-internal EU flights over 3,500 km||Up to €600 per person|
The table displays values in € as specified in EC Regulation 261.
As with any law, there are exceptions and special circumstances that may impact any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.
Punctuality of Air France (24 hours):
Total Flights: 3021
On-Time Flights: 1536
Punctuality Rate: approximately 50.84% of all flights were on time
Long Delays (greater than 3 hours): 5
Flight Cancellations: 116
The number of flights displayed is an estimate based on internal and third-party databases.
Sun Dor Airlines Reimbursement
Peoples Vienna Line Reimbursement
Tailwind Airlines Reimbursement
Silver Air Reimbursement
Mauritanian Airlines Reimbursement
Aer Lingus Reimbursement
German Airways Reimbursement
Wamos Air Reimbursement
South African Airways Reimbursement
North Wright Airways Reimbursement
American Airlines reimbursement
Aviro Air Reimbursement
Cathay Pacific Reimbursement
Shenzhen Airlines Reimbursement
Jet Airways Reimbursement
Bh Air Reimbursement
Jet Air Reimbursement
Air Atlanta Icelandic Reimbursement
Arik Air Reimbursement
Air Transat Reimbursement
Dot Lt Reimbursement
AirHelp has been featured in:
AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.
Copyright © 2023 AirHelp