Trustpilot 4.6/5 based on 1,26,466 reviews

Did you have a delayed or cancelled flight?

Get up to US$700 per passenger for flights from the last 3 years. No matter the ticket price.

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We protect air passenger rights

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Why choose AirHelp?

Claim by yourself


  • Stressful

    You have to complete the whole process by yourself, including negotiations with the airline.

  • Lots of paperwork

    Knowing what forms are required and where to send them can get complicated.

  • Time consuming

    It can take months of back and forth, and hours on hold to airline call centres, to get compensation.

  • Risky

    If your claim goes to court, you’ll have to shoulder legal fees yourself, whether you win or lose.

  • Unresponsive airlines

    You might be left in the dark by the airline, with little to no updates on the status of your claim.

Use AirHelp


  • Easy and hassle-free

    We handle your entire claim, from kick off to compensation.

  • We take care of it

    We guide you through the essential documents, and submit them for you.

  • Save time

    You simply submit your documents with us online — we’ll take it from there.

  • No win, no fee

    We handle all legal fees, and we’ll only charge our fee when you get paid.

  • Regular updates

    You can count on us to give you regular updates and answer any questions you have.

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WHY CHOOSE AIRHELP?

We solve more flight problems

As the world’s largest flight compensation company, we work across more countries, and can help in more situations than anyone else.

Cancelled flights

Flight cancelled with little notice? You could be entitled to up to US$700 compensation on top of your refund.

Flight delays

If you were delayed over 3 hours, see if our specialists can get you up to US$700 in compensation.

Missed connections

Claim compensation if you landed at your final destination over 3 hours late through no fault of your own.

Uncooperative airlines

Airline ignoring or rejecting your claim? We independently check claim validity and hold airlines to account.

We’re the world’s largest air passenger rights organisation, here to help passengers since 2013.

16 M+

We’ve helped over 16 million passengers since we were founded.

35+

Our network of law firms spans over 35 countries and jurisdictions.

200+

Dedicated support from our team 
of over 200 claim agents.

17

We can help in 17 languages.

We can also help you on your future flights

Become a member to get additional live chat support, airport lounge access, remote doctors, and more, whenever your flights are delayed or cancelled.

Trustpilot 4.6/5 based on 1,26,466 reviews

Join 16 million air passengers we’ve helped

I was contacted by air help and they did everything on my behalf, and even if it took long i was updated on every step of the way until the case was cleared.

Alain

I'm surprised with such little effort I got a big refund. Really a nice present

Vanessa Giacalone

I would not have taken the time to claim the flight cancellation compensation were it not for Air Help! Nor would I have managed my way through the claim procedure! Seamless with AirHelp! I think AirHelp's service fee is high but worth it in any case for me!

Anis

AirHelp did the best they could to recover the funds I lost as a result of a canceled flight. I did not receive anywhere close to the funds lost, but the airline is to blame on that. I gave AirHelp five stars on account of their handling the case, which spanned over several months, end to end all while keeping me updated with regular communications of the progress.

CtG

You kept your promises and the entire process went very smooth and easy. Thank you!

Gynella Parfenie

I received my compensation with their help. It took more time then the expected to have a response but that part depends on the airline. Once they informed me my claim was accepted I received the payment very fast.

HS

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APRA

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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