If you think you might be owed Lufthansa delay compensation or Lufthansa cancellation compensation, you've come to the right place. We can explain your rights as an airline passenger and have the resources to help you claim up to USD 700 compensation per person.
According to our data on recent Lufthansa flights, there were 3668 departures within 24 hours and 52.94% were on time.
Although airlines like Lufthansa aim to maintain their scheduled times, flights may still arrive late. Fortunately, as a traveller, you are covered by airline passenger rights when Lufthansa flights are delayed.
As Lufthansa is headquartered in the EU, nearly all of its flights are protected by EC 261, one of the most comprehensive laws protecting air passenger rights globally.
EC Regulation 261 gives passengers the right to claim compensation when they have faced delayed, cancelled, or overbooked flights that are not their fault.
There are some extraordinary circumstances that may exempt airlines from paying compensation, such as bad weather or problems at the airport. Nevertheless, if the delay is caused by technical issues or a strike by airline staff, you will likely be eligible for compensation under Regulation (EC) No. 261/2004.
Moreover, you generally have up to 3 years to make a Lufthansa flight delay compensation claim. Simply enter your flight details and our user-friendly flight delay compensation calculator will tell you if you qualify for monetary compensation, and our team of professionals will be available to assist you in obtaining it.
In the event of a Lufthansa flight cancellation, European laws on air passenger rights are clear: Lufthansa must offer you alternative transportation to get to your destination or, if you prefer, a refund.
Furthermore, if you received a notice regarding cancellation less than 14 days before departure, you may also be eligible to claim compensation of up to USD 700 per person.
When Lufthansa cancels flights, it will usually attempt to rebook passengers on another flight at no extra cost. If this does not work for you, you may request other changes or choose to no longer take the trip.
If Lufthansa books you a new flight that arrives at a similar time to your original flight, it is not required to pay compensation. This is because your plans will have minimal disruption. However, in many cases, passengers whose flights are cancelled at the last minute have the right to file a claim for compensation against Lufthansa.
These rights do not apply if the flight cancellation was caused by an event beyond Lufthansa's control, such as severe weather conditions or an accident at the airport. Such events are referred to as exceptional circumstances.
Find out more about your right to compensation for a cancelled flight here.
Because Lufthansa is based within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive laws for air passenger rights.
The EC 261 Regulation grants passengers the right to claim compensation when they have experienced delayed, cancelled or overbooked flights, through no fault of their own. Passengers can also claim previous flights. Often you can still claim flights from the past 3 years.
|All flights under 1,500 km||Up to €250 per person|
|Internal EU flights over 1,500 km||Up to €400 per person|
|Non-internal EU flights between 1,500 - 3,500 km||Up to €400 per person|
|Non-internal EU flights over 3,500 km||Up to €600 per person|
The table shows values in € as specified in EC Regulation 261.
As with any law, there are exceptions and special circumstances that may affect any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.
Punctuality of Lufthansa (24 hours):
Total flights: 3668
On-time flights: 1942
Punctuality rate: about 52.94% of all flights were on time
Long delays (greater than 3 hours): 16
Flight cancellations: 81
The number of flights shown is an estimate based on internal and third-party databases.
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