Claim compensation for your flight delay or cancelation

Flight delays happen, but that doesn’t mean you have to accept them. You may be entitled to as much as 700 $ in compensation if your flight has been delayed, canceled or overbooked within the last three years.

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Up to 700 $ in compensation

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More than 5 years of experience

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Submit your details and we run a quick flight check to see if the airline owes you money.

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Know Your Rights

Even though 8 million people around the world are eligible for compensation, less than 2% understand what they’re entitled to. We want to give the power back to the travellers. It’s time to Know Your Rights.

Flight Delays

Flight delays happen, but that doesn’t mean you have to accept them. The EU law concerning air passenger rights is officially known as Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004. That’s quite a mouthful, so we just call it EC 261. It’s a European law that requires airlines to compensate passengers for long flight delays, cancellations, and in situations where they are denied boarding. Passengers on EU flights that are eligible under EC 261 must be paid up to 600 € in compensation for flight delays of more than three hours. Think of it as a financial silver lining for your air travel woes.

More about flight delays

Flight Cancellations

Flight cancellations can bring your travel plans to a standstill. Of course you’d rather avoid the hassle, but the good news is that in the EU you’re legally entitled to financial compensation when your flight is unexpectedly canceled. If the airline didn’t give you at least 14 days’ notice, it’s likely that you could receive as much as $700 for your inconvenience. Cancellations are a little complicated because there are a number of factors that determine both eligibility and compensation amount, but we’ve done the homework for you. So read on to find out if you’re covered, learn about your air passenger rights and keep your journey moving forward.

More about flight cancellations

Missed Connections

Your rights when you’ve missed a connection depend a lot on the airline carrier, which country or region the airline is flying from and in which country the airline is based. To make this even more complex, some EU courts interpret the regulation differently and might not include prior connecting flights in the eligible distance. But don’t worry, we work out everything for you. As long as all flights are under the same booking, and you are eligible under EC 261 with a delay longer than three hours, the airline operating the flight is responsible for compensating you. The only way to know for sure is to let our systems do the grunt work by running a quick compensation check.

More about missed connections

Baggage Problems

Air travel can be hard on your baggage, with luggage occasionally getting beat up or even disappearing completely. A smooth flight can turn into a nightmare journey when you’re separated from your stuff, so it’s only fair that you’re generously compensated. The maximum compensation from an airline for checked baggage that is either lost or damaged is $1525 - $3500, under U.S. and Montreal air passenger rights laws. It’s important to hold onto your boarding pass and your checked baggage receipts, then write down a detailed list of what was in your bag. In an ideal world, you have receipts for all your belongings, because you cannot claim for the items inside your lost baggage without them.

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Upload your boarding pass with our clever scanner and we can instantly check your flight’s eligibility. Take a photo to upload supporting documents and get notifications about your claim, as they happen. In just a couple of taps, you’ve submitted your claim!

Claim compensation for your flight delay or cancelation

Up to 700 $ in compensation

Risk free - no hassle, no stress

Over 7 million happy customers

More than 5 years of experience

How it works

Check your compensation

AirHelp manages your claim

We send you the money

What our users say:

Get Your AirHelp Travel Map

Over 250,000 people have generated their own unique travel map with AirHelp.

Know Your Rights

AirHelp Score 2018

AirHelp Score compares the major airlines and airports for definitive global rankings. We’ll help you find the best route for your journey, because air travel is about more than just the price of a ticket.

Get the app

The AirHelp app is the easiest way to file for compensation.

Get tips, tricks and good vibes from fellow travellers.

Claim compensation for your flight delay or cancelation

Up to 700 $ in compensation

Risk free - no hassle, no stress

Over 7 million happy customers

More than 5 years of experience

How it works

Check your compensation

AirHelp manages your claim

We send you the money

What our users say:

Get Your AirHelp Travel Map

Over 250,000 people have generated their own unique travel map with AirHelp.

Get Your Map

Continue by choosing your account

Know Your Rights

AirHelp Score 2018

AirHelp Score compares the major airlines and airports for definitive global rankings. We’ll help you find the best route for your journey, because air travel is about more than just the price of a ticket.

Get the app

The AirHelp app is the easiest way to file for compensation.

Get tips, tricks and good vibes from fellow travellers.