Reimbursement and Compensation: Condor
At AirHelp, we think passengers deserve fair compensation when their travel plans are torn apart by flight delays or cancellations. If you were flying in or out of Europe you could be owed up to 600€ per person, thanks to EU air passenger rights laws. Click below to start checking how much you're entitled to in Condor delay compensation and Condor cancellation compensation. Our expert team is ready to help you claim it.
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Condor Flight Cancellation Compensation
Regardless of whether you're at home or abroad when you find out about your Condor flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Condor should find you a new flight, or offer you a full refund.
But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Condor canceled flight compensation to help make up for the disruption.
Under EU regulations, Condor should pay passengers up to 600€ per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.
Exceptions:
Condor will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.
Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Condor flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.
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Condor Flight Delay Compensation
Whenever you're kept waiting by Condor flight delays, it's worth checking whether you're entitled to compensation for your time. If Condor is responsible for the delay, EU regulations say that passengers are owed up to 600€ per person when they're delayed by 3 hours or more.
When you're claiming flight delay compensation, Condor will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Condor flight delay compensation claims with the exact delay time.
Exceptions:
Airlines like Condor do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.
You can learn more about what is and isn't included on our flight delay compensation page.
Claim up to 600€ in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.
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What do EU Air Passenger Rights Say?
EC 261 is the EU regulation that covers situations like flight delays, cancellations, and overbookings. It lays out the care passengers can expect from airlines in the event of any of these disruptions, and it clearly states in what situations passengers are owed compensation.
Travelers are allowed to claim for past flights under EC 261 — often you can still claim for flights in the past 3 years.
The regulation applies to all flights that depart from a European airport, but as Condor is a European airline, passengers are given extra protection by EC 261, and flights into Europe are covered too, even when they depart from outside the EU.
Which Condor Flights are Covered by EC 261?
Covered by EC 261 | |
---|---|
Flights departing EU airports | ✔️ Yes |
Flights arriving at EU airports | ✔️ Yes |
How Much Condor Flight Compensation?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to €250 per person |
Internal EU flights over 1,500 km | Up to €400 per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to €400 per person |
Non-internal EU flights over 3,500 km | Up to €600 per person |
Table shows values in € as specified in EC 261
As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.
About Condor
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
---|---|---|---|---|---|---|
10/01/2024 | 12:40 PM | DE869 | Condor Flugdienst | BEY (BEY) Dusseldorf (DUS) | Canceled | Check Compensation |
10/01/2024 | 6:15 AM | DE868 | Condor Flugdienst | DUS (DUS) Beirut (BEY) | Canceled | Check Compensation |
09/30/2024 | 7:00 PM | DE217 | Condor Flugdienst | HRG (HRG) Stuttgart (STR) | Canceled | Check Compensation |
09/30/2024 | 5:15 PM | WS174 | Westjet | YVR (YVR) Edmonton (YEG) | Delayed | Check Compensation |
09/30/2024 | 2:00 PM | WS715 | Westjet | YYZ (YYZ) Vancouver (YVR) | Delayed | Check Compensation |
09/30/2024 | 12:35 PM | DE216 | Condor Flugdienst | STR (STR) Hurghada (HRG) | Canceled | Check Compensation |
09/30/2024 | 12:00 PM | WS711 | Westjet | YYZ (YYZ) Vancouver (YVR) | Canceled | Check Compensation |
09/28/2024 | 9:45 PM | DE1135 | Condor Flugdienst | CFU (CFU) Stuttgart (STR) | Canceled | Check Compensation |
09/28/2024 | 6:42 PM | AS386 | Alaska Airlines | SEA (SEA) Minneapolis (MSP) | Delayed | Check Compensation |
09/28/2024 | 5:35 PM | DE1134 | Condor Flugdienst | STR (STR) Kerkyra (CFU) | Canceled | Check Compensation |
- Canceled
DE869
•Condor Flugdienst
Beirut
••Dusseldorf
BEY
DUS
Check Compensation10/01/2024
12:40 PM
- Canceled
DE868
•Condor Flugdienst
Dusseldorf
••Beirut
DUS
BEY
Check Compensation10/01/2024
6:15 AM
- Canceled
DE217
•Condor Flugdienst
Hurghada
••Stuttgart
HRG
STR
Check Compensation09/30/2024
7:00 PM
- Delayed
WS174
•Westjet
Vancouver
••Edmonton
YVR
YEG
Check Compensation09/30/2024
5:15 PM
- Delayed
WS715
•Westjet
Toronto
••Vancouver
YYZ
YVR
Check Compensation09/30/2024
2:00 PM
- Canceled
DE216
•Condor Flugdienst
Stuttgart
••Hurghada
STR
HRG
Check Compensation09/30/2024
12:35 PM
- Canceled
WS711
•Westjet
Toronto
••Vancouver
YYZ
YVR
Check Compensation09/30/2024
12:00 PM
- Canceled
DE1135
•Condor Flugdienst
Kerkyra
••Stuttgart
CFU
STR
Check Compensation09/28/2024
9:45 PM
- Delayed
AS386
•Alaska Airlines
Seattle
••Minneapolis
SEA
MSP
Check Compensation09/28/2024
6:42 PM
- Canceled
DE1134
•Condor Flugdienst
Stuttgart
••Kerkyra
STR
CFU
Check Compensation09/28/2024
5:35 PM
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