Excellent

217,937

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We enforce your rights as a consumer

AirHelp Score.
We rank airlines and airports worldwide.

How do your favourite airlines and airports compare? Find out in the global ranking by AirHelp, the trusted leader in air passenger rights and flight compensation.

Hero image to illustrate the AirHelp Score airport and airline rankings. Shows a happy passenger smiling as she checks her phone in one hand and holds her passport and boarding pass in the other.

The world’s best airlines 2024

Brussels Airlines
Brussels Airlines

8.12 / 10

Qatar Airways
Qatar Airways

8.11 / 10

United Airlines
United Airlines

8.04 / 10

Global airlines ranking

AirlineAirHelp Score
On-Time Performance
Customer Opinion
Claim Processing
1.Brussels Airlines8.127.87.98.7
2.Qatar Airways8.118.28.97.3
3.United Airlines8.047.87.88.5
4.American Airlines8.047.58.18.5
5.Play7.8997.57.3
6.Austrian Airlines7.897.68.27.9
7.LOT Polish Airlines7.847.68.47.5
8.Air Arabia7.586.37.68.8
9.Widerøe7.558.67.36.7
10.Air Serbia7.535.97.79
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Best airlines by country

Out of the airlines that operate the most flights in that country.

1.

United Airlines

8.04/10

2.

American Airlines

8.04/10

3.

Delta Air Lines

7.31/10

Best airlines by region

Africa

Kenya Airways

6.71/10

Asia

Garuda Indonesia

7.39/10

Europe

Brussels Airlines

8.12/10

Middle East

Qatar Airways

8.11/10

North America

United Airlines

8.04/10

South America

LATAM Airlines

7.16/10

How is the AirHelp Score calculated?

Full methodology →

On-time performance

We gather arrival and departure statistics for every plane and calculate how many of an airline’s flights are on schedule.

Customer service

We asked thousands of air passengers from over 54 countries to rate the food, comfort, and crew of the airlines they flew with.

Claim processing

Our data tells us how efficiently airlines handle claims, including how likely they are to pay out compensation.

No. 1 WORLDWIDE

Here to help passengers with flight delays and cancellations.

Our mission is simple: to help passengers affected by flight disruption. So far, we’ve got over 2.7 million passengers up to €600 in compensation, and over 10 million more have benefited from AirHelp+ protection.

Check your compensation →

Press information

If you’re a member of the media and would like to get in touch, please email us at: [email protected]

Please note: We can only respond to press inquiries in English, French, German, Portuguese or Spanish.

Only media inquiries will receive a response. If you’re an AirHelp customer, please visit our Help page.

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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