Hearing about cancellations and delays at Hamburg Airport doesn't get travel off to a great start — but the good news is that in the EU you're protected by a law called EC 261. This ensures that you can still get to your destination, and also you might be owed up to US$700 (€600) per person in compensation. Our free Compensation Calculator will tell you exactly what you're owed.
Most passengers using Hamburg Airport (HAM) are protected under a law called EU Regulation No. 261/2004. That's because EC 261 covers all departures from EU airports as well as departures from the EU's 'outermost regions' — places like the Canary Islands, the Azores, and Martinique.
Flights landing at Hamburg Airport may also be protected by EC 261 too, depending on where they departed from. Check the table below for all the details.
EC 261 doesn't just protect Europeans, it exists to protect anyone flying within its jurisdiction. And it usually gives passengers up to 3 years to make a claim — so you can check whether you're still owed compensation for previous Hamburg Airport flight cancellations too.
|Route||EU Airline||Non-EU Airline|
|Departures from Hamburg Airport||✔️ Yes||✔️ Yes|
|Arrivals at Hamburg Airport||✔️ Yes||❌ No|