Excellent

217,482

reviews on

Trustpilot

Reimbursement and Compensation: Virgin Atlantic

AirHelpAirlines
VS

At AirHelp, we think passengers deserve fair compensation when their travel plans are torn apart by flight delays or cancellations. If you were flying in or out of Europe you could be owed up to 600€ per person, thanks to EU air passenger rights laws. Click below to start checking how much you're entitled to in Virgin Atlantic delay compensation and Virgin Atlantic cancellation compensation. Our expert team is ready to help you claim it.

Check Compensation

or

Use your boarding pass

The fastest way to check if you're eligible

UploadScan

All airlines

All countries

No Win, No Fee


Virgin Atlantic Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Virgin Atlantic flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Virgin Atlantic should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Virgin Atlantic canceled flight compensation to help make up for the disruption.

Under EU regulations, Virgin Atlantic should pay passengers up to 600€ per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Virgin Atlantic will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Virgin Atlantic flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Delayed or canceled flight with Virgin Atlantic? Find out if you're owed up to 600€ in compensation

All airlines

All countries

No Win, No Fee


Virgin Atlantic Flight Delay Compensation

Whenever you're kept waiting by Virgin Atlantic flight delays, it's worth checking whether you're entitled to compensation for your time. If Virgin Atlantic is responsible for the delay, EU regulations say that passengers are owed up to 600€ per person when they're delayed by 3 hours or more.

When you're claiming flight delay compensation, Virgin Atlantic will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Virgin Atlantic flight delay compensation claims with the exact delay time.

Exceptions:
Airlines like Virgin Atlantic do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.

You can learn more about what is and isn't included on our flight delay compensation page.

Claim up to 600€ in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

All airlines

All countries

No Win, No Fee


What do EU Air Passenger Rights Say?

EC 261 is the EU regulation that covers situations like flight delays, cancellations, and overbookings. It lays out the care passengers can expect from airlines in the event of any of these disruptions, and it clearly states in what situations passengers are owed compensation.

Travelers are allowed to claim for past flights under EC 261 — often you can still claim for flights in the past 3 years.

The regulation applies to all flights that depart from a European airport, but as Virgin Atlantic is a European airline, passengers are given extra protection by EC 261, and flights into Europe are covered too, even when they depart from outside the EU.

Which Virgin Atlantic Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ✔️ Yes

How Much Virgin Atlantic Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to €250 per person
Internal EU flights over 1,500 kmUp to €400 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to €400 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.


About Virgin Atlantic

Use AirHelp to claim your compensation

All airlines

All countries

No Win, No Fee


Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

07/03/2025

9:20 PM

DL5289

Delta Air Lines

Rochester (ROC)

New York (JFK)

CanceledCheck Compensation

07/03/2025

9:05 PM

DL5648

Delta Air Lines

Boston (BOS)

New York (JFK)

CanceledCheck Compensation

07/03/2025

8:59 PM

DL5301

Delta Air Lines

Richmond (RIC)

New York (JFK)

CanceledCheck Compensation

07/03/2025

8:58 PM

DL3796

Delta Air Lines

Norfolk (ORF)

Detroit (DTW)

CanceledCheck Compensation

07/03/2025

8:56 PM

DL5713

Delta Air Lines

Washington (DCA)

New York (JFK)

CanceledCheck Compensation

07/03/2025

8:16 PM

DL5275

Delta Air Lines

Syracuse (SYR)

New York (JFK)

CanceledCheck Compensation

07/03/2025

8:05 PM

DL5718

Delta Air Lines

Boston (BOS)

Newark (EWR)

CanceledCheck Compensation

07/03/2025

7:53 PM

DL4818

Delta Air Lines

Buffalo (BUF)

New York (JFK)

CanceledCheck Compensation

07/03/2025

7:50 PM

KL1050

KLM-Royal Dutch Airlines

Birmingham (BHX)

Amsterdam (AMS)

CanceledCheck Compensation

07/03/2025

7:45 PM

AF1564

Air France

Paris (CDG)

Birmingham (BHX)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • DL5289

    Delta Air Lines

    Canceled

    Rochester

    New York

    ROC

    JFK

    07/03/2025

    9:20 PM

    Check Compensation
  • DL5648

    Delta Air Lines

    Canceled

    Boston

    New York

    BOS

    JFK

    07/03/2025

    9:05 PM

    Check Compensation
  • DL5301

    Delta Air Lines

    Canceled

    Richmond

    New York

    RIC

    JFK

    07/03/2025

    8:59 PM

    Check Compensation
  • DL3796

    Delta Air Lines

    Canceled

    Norfolk

    Detroit

    ORF

    DTW

    07/03/2025

    8:58 PM

    Check Compensation
  • DL5713

    Delta Air Lines

    Canceled

    Washington

    New York

    DCA

    JFK

    07/03/2025

    8:56 PM

    Check Compensation
  • DL5275

    Delta Air Lines

    Canceled

    Syracuse

    New York

    SYR

    JFK

    07/03/2025

    8:16 PM

    Check Compensation
  • DL5718

    Delta Air Lines

    Canceled

    Boston

    Newark

    BOS

    EWR

    07/03/2025

    8:05 PM

    Check Compensation
  • DL4818

    Delta Air Lines

    Canceled

    Buffalo

    New York

    BUF

    JFK

    07/03/2025

    7:53 PM

    Check Compensation
  • KL1050

    KLM-Royal Dutch Airlines

    Canceled

    Birmingham

    Amsterdam

    BHX

    AMS

    07/03/2025

    7:50 PM

    Check Compensation
  • AF1564

    Air France

    Canceled

    Paris

    Birmingham

    CDG

    BHX

    07/03/2025

    7:45 PM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

More airlines we can help you get compensation:

Ryanair

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

AirHelp has been featured in:

USA Today Logo
WSJ Logo
Washington Post

Get our free app


Terms and conditionsPrivacy policyCookiesImprint

Copyright © 2025 AirHelp

Check Compensation