At AirHelp, we think passengers deserve fair compensation when their travel plans are torn apart by flight delays or cancellations. If you were flying in or out of Europe you could be owed up to US$700 (€600) per person, thanks to EU air passenger rights laws. Click below to start checking how much you're entitled to in Electra Airways delay compensation and Electra Airways cancellation compensation. Our expert team is ready to help you claim it.
Regardless of whether you're at home or abroad when you find out about your Electra Airways flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Electra Airways should find you a new flight, or offer you a full refund.
But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Electra Airways canceled flight compensation to help make up for the disruption.
Under EU regulations, Electra Airways should pay passengers up to US$700 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.
Electra Airways will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.
Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Electra Airways flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.
No win, no fee
Whenever you're kept waiting by Electra Airways flight delays, it's worth checking whether you're entitled to compensation for your time. If Electra Airways is responsible for the delay, EU regulations say that passengers are owed up to US$700 per person when they're delayed by 3 hours or more.
When you're claiming flight delay compensation, Electra Airways will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Electra Airways flight delay compensation claims with the exact delay time.
Airlines like Electra Airways do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.
You can learn more about what is and isn't included on our flight delay compensation page.
No win, no fee
EC 261 is the EU regulation that covers situations like flight delays, cancellations, and overbookings. It lays out the care passengers can expect from airlines in the event of any of these disruptions, and it clearly states in what situations passengers are owed compensation.
Travelers are allowed to claim for past flights under EC 261 — often you can still claim for flights in the past 3 years.
The regulation applies to all flights that depart from a European airport, but as Electra Airways is a European airline, passengers are given extra protection by EC 261, and flights into Europe are covered too, even when they depart from outside the EU.
|Covered by EC 261|
|Flights departing EU airports||✔️ Yes|
|Flights arriving at EU airports||✔️ Yes|
Table shows values in € as specified in EC 261
As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.
No win, no fee
Amaszonas Linea Aerea Reimbursement
Titan Airways Reimbursement
Angara Airlines Reimbursement
Air Nostrum Reimbursement
Air Mauritius Reimbursement
Yamal Airlines Reimbursement
Wind Rose Aviation Reimbursement
Chair Airlines Reimbursement
Air Cote Divoire Reimbursement
Mandarin Airlines Reimbursement
German Airways Reimbursement
Hainan Airlines Reimbursement
Par Avion Airlines Reimbursement
Sas Scandinavian Airlines Reimbursement
American Airlines reimbursement
Tailwind Airlines Reimbursement
Surinam Airways Reimbursement
Alrosa Air Company Reimbursement
Wamos Air Reimbursement
Air Corsica Reimbursement
Air Mediterranean Reimbursement
Batik Air Reimbursement
Jonika Airlines Reimbursement
Asian Wings Airways Reimbursement
AirHelp has been featured in:
AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.
Copyright © 2022 AirHelp