Get Compensated for London City Airport Delays and Cancellations


When London City Airport delays and cancellations ruin your travel plans, AirHelp is here to help. We make it easy and stress-free for you to claim up to US$700 (€600) compensation per person by handling all the paperwork and legal matters for you. Find out how much you’re owed today by clicking the link below.

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Your Air Passenger Rights After London City Airport Delays and Cancellations

We know how frustrating it can be to experience London City Airport delays and cancellations. For most people, traveling is stressful enough without the added strain of a disrupted flight. After all, a late flight can lead to missed connections, bookings, and events — in other words, a delay not only leads to loss of time but loss of money as well.

This is why EU Regulation No. 261/2004 was created. Shortened to EC 261, it’s a law that protects air passengers by making the airlines financially responsible for flight delays and other disruptions that they are responsible for.

According to EC 261, Airport cancellations and delays could qualify for up to US$700 compensation as the airport is located in the EU. Your nationality doesn’t matter — if your flight departed from the EU zone or was to the EU with an EU airline, it’s covered. Flights to the outermost regions of the EU are covered too, including the Canary Islands, French Guiana, the Azores, and Madeira.

Is your Flight Covered by EC 261?

RouteEU AirlineNon-EU Airline
Departures from London City Airport ✔️ Yes ✔️ Yes
Arrivals at London City Airport ✔️ Yes ❌ No

Have you had delays at London City Airport? Check how much you’re owed with AirHelp’s Eligibility Check.

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What Happens After London City Airport Delays?

So what happens after you experience delays in London City Airport? Well, the first thing you need to check is how long the delay is expected to last. Ask the airline how long you’re expected to wait, and be sure to ask for the reason behind the delay. Sometimes, the airline will be at fault, while at other times, the disruption is beyond their control.

If the airline is responsible for the disruption, and if you arrive at your intended destination more than 3 hours late, you may be eligible for compensation. Each passenger can expect to get as much as $700, depending on distance traveled and the total length of the delay.

When you claim for compensation for your delayed flight, you usually have up to 3 years to claim. However, it can vary from country to country, which is why it is better to submit a claim as soon as possible so that you do not miss out on the cash owed to you.

What Happens After London City Airport Flight Cancellations?

London City Airport flight cancellations can be especially frustrating, particularly when you are left stranded at the airport. Flight cancellations are sometimes a necessity, but when they could have been avoided, you must be compensated. If a flight cancellation was the airline’s responsibility, you could get up to US$700 in compensation per passenger.

However, this only applies to flights that were canceled less than 14 days before your scheduled departure. If they gave you a heads up of more than 14 days before, the airline is not legally obligated to pay.

The airline is still obligated to provide you with an alternative flight to your destination. Alternatively, you can also choose to get your flight refunded if you no longer wish to travel.

Calculate how much you’re owed for a delayed or canceled flight.

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How Much Compensation can you Get?

All flights under 1,500 kmUp to €250 per person
Internal EU flights over 1,500 kmUp to €400 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to €400 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

If your flight disruption was not caused by extraordinary circumstances, the compensation amount is typically determined using the travel distance — however some exceptions do apply. We'll check the compensation amount when you start your claim.

When are Flights Not Eligible?

There are times when London City Airport cancellations or delays cannot be avoided. Some can be caused by extraordinary circumstances, that is, disruptions that were outside of the airline’s control.

Usually, continuing to operate during these situations could put passengers, flight crew, or even Airport personnel at risk, which is why the flight will have to be canceled or delayed.

Flights that are Eligible:

  • Flights delayed by 3 hours or more, or canceled less than 14 days before the scheduled departure.
  • Flights departing from the EU or on an EU airline arriving in the EU.
  • Disruptions occurring in the last 3 years.
  • Flights NOT affected by extraordinary circumstances.

AirHelp uses independent sources to check whether a disruption really was caused by an extraordinary event or if you’re rightfully owed compensation.

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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