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What you’re Owed for Gran Canaria Airport Delays and Cancellations

Have you experienced unexpected Gran Canaria Airport delays and cancellations? Then you could be owed as much as US$700 (€600) in compensation per person. Let AirHelp help you learn your rights and get the compensation that is rightfully owed to you. See if your flight is eligible with our easy-to-use Compensation Calculator.

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Your Air Passenger Rights Whilst at Gran Canaria Airport

As Gran Canaria Airport (LPA) is located within the EU, flights departing, and in some cases, arriving at this airport are likely to be covered by a law known as EU Regulation No. 261/2004.

In a nutshell, EC 261 ensures that you have rights in the event of a flight delay, cancellation, or overbooking. The law says that during a disruption, the airline must provide food, drinks, and accommodation if needed, especially if you have to wait for a replacement flight that is set to leave several hours later. Should the airline be at fault for the delays in Airport, you may also be entitled to get up to US$700 per person.

Is your Flight Covered by EC 261?

Route EU Airline Non-EU Airline
Departures from Gran Canaria Airport ✔️ Yes ✔️ Yes
Arrivals at Gran Canaria Airport ✔️ Yes ❌ No
Have you had delayed flights from Gran Canaria Airport? Find out how much you may be owed here. Check Compensation

Compensation for Gran Canaria Airport Canceled Flights

When there are Gran Canaria Airport flight cancellations, you may be eligible for compensation provided that the airline was found to be responsible for the disruption.

Whether your flight qualifies or not is also dependent on when the airline canceled your flight — if you hear about it less than 14 days before departure, you are entitled to compensation. The amount that you receive will depend on the distance that your flight was supposed to cover.

But regardless of whether you get compensation or not, the airline is still obligated to provide you with care, which means that they must provide you with free meals, refreshments, and accommodation.

EC 261 also says that you must be given an alternative flight to your intended destination — provided you still wish to travel. You do have the option of getting a refund instead.

You can learn more here.

Compensation for Delayed Flights from Gran Canaria Airport

If you’ve had delays in Gran Canaria Airport that lasted more than 3 hours, you may qualify for compensation if the airline was found to be responsible for the disruption.

It’s important to remember when it comes to eligibility for compensation, it is the arrival time at your destination that matters, and not the departure time. This means that if you arrived at your destination more than 3 hours late, you and your fellow passengers could get compensated and each receive up to US$700.

Along with compensation, you also have the right to care, which means that the airline is responsible for providing you with meals and refreshments, as well as a free hotel if you are expected to wait for a long time.

You can learn more about your rights during a flight delay here.

Calculate how much you’re owed for a delayed or canceled flight. Check Compensation

How Much Compensation can you Get?

Distance Compensation
All flights under 1,500 km Up to €250 per person
Internal EU flights over 1,500 km Up to €400 per person
Non-internal EU flights between 1,500 - 3,500 km Up to €400 per person
Non-internal EU flights over 3,500 km Up to €600 per person

Table shows values in € as specified in EC 261

The distance traveled is the primary factor in determining how much compensation you are owed. However the length of the delay can also affect the amount of compensation in some scenarios. Use AirHelp to calculate exactly what you're owed.

Extraordinary Circumstances — When are Flights Not Eligible?

Even if you experience cancellations or lengthy delays in Airport, not all flights qualify for compensation. Sometimes, the delay is unavoidable as the airline must prioritize the safety of the passengers and flight crew. These are flight delays caused by extraordinary circumstances, which are situations outside of the airline’s control.

Extraordinary circumstances include severe weather conditions, natural disasters, political unrest and strikes initiated by airport employees or air traffic control. (However, strikes by airline staff are eligible for EC 261 compensation.)

You Should Check for Compensation When:

  • You've had a flight delayed by 3 hours or more, or canceled less than 14 days before the scheduled departure.
  • Your flight departed from the EU or was on an EU airline arriving in the EU.
  • The disruption occurred in the last 3 years.
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