Avaliação Mundial dos Aeroportos 2018

AirHelp Score compara cada aeroporto através de três critérios diferentes para dar uma imagem completa do seu serviço. Fornecemos estatísticas sobre a qualidade do serviço, o desempenho da pontualidade, e a experiência dos passageiros de um determinado aeroporto, graças a análises feitas no Twitter. Uma viagem de avião é mais do que apenas o preço do bilhete.

Os 3 melhores aeroportos em todo o mundo

1 place

Hamad International Airport

stars8,8
2 place

Athens International Airport

stars8,7
3 place

Haneda Airport

stars8,6

Classificação de aéroportos do AirHelp Score

AeroportoPontuação
Tocumen International Airport7,73
Edinburgh Airport6,29
Bangkok Suvarnabhumi International Airport7,67
Hannover Airport8,07
Bogota Airport7,38
Hyderabad Rajiv Gandhi International Airport8,02
Eindhoven Airport6,39
Málaga Airport7,45
Houston George Bush Intercontinental Airport7,61
Mumbai Airport6,84
Singapore Changi Airport8,48
Milan Malpensa Airport7,46
São Paulo–Congonhas Airport8,01
Dublin Airport8,04
Moscow Domodedovo Airport6,46
Buenos Aires Ministro Pistarini Airport8,11
Montreal Pierre Elliott Trudeau International Airport7,38
Salgado Filho International Airport7,90
King Khalid International Airport8,02
Valencia Airport7,50
Göteborg Landvetter Airport6,82
Porto Airport7,38
Brussels Airport7,24
Hamburg Airport7,66
Bilbao Airport7,62
Cincinnati Northern Kentucky International Airport7,66
Nairobi Jomo Kenyatta International Airport7,92
Yekaterinburg - Koltsovo International Airport7,76
Helsinki - Vantaa Airport8,01
Boston Edward L. Logan International Airport7,18
Vancouver International Airport7,51
Berlin Tegel Airport7,03
Perth Airport7,08
Kelowna International Airport7,39
Oslo Airport, Gardermoen7,50
Duesseldorf International Airport6,86
Taiwan Taoyuan International Airport7,94
London Stansted Airport5,53
Toronto Lester B. Pearson International Airport6,59
Las Vegas McCarran International Airport7,63
Bergen Airport, Flesland7,52
Melbourne Airport7,07
Santos Dumont Airport7,99
John Paul II International Airport Kraków–Balice6,56
Delhi Airport7,74
Haneda Airport8,63
Afonso Pena International Airport8,20
Lanzarote Airport7,99
Newark Liberty International Airport6,40
Pinto Martins – Fortaleza International Airport7,70
Stockholm Arlanda Airport6,62
Seattle-Tacoma International Airport7,98
Zurich Airport7,87
Miami International Airport7,52
Gimpo International Airport8,01
Paris Orly Airport5,83
London Gatwick Airport6,66
Amman Queen Alia International Airport8,33
Tenerife North Airport8,03
Gran Canaria Airport7,85
Boryspil International Airport6,03
Tancredo Neves International Airport8,00
Manchester Airport (GB)5,95
Nuremberg Airport7,75
Brussels South Charleroi Airport7,31
Reykjavik Keflavik International Airport6,61
Palma de Mallorca Airport7,72
Auckland International Airport7,62
Chubu Centrair International Airport8,43
Los Angeles International Airport7,24
Stavanger Airport, Sola8,08
Istanbul Ataturk Airport7,55
Lyon–Saint-Exupéry Airport5,78
Rome Fiumicino Airport7,45
Hong Kong International Airport7,81
Kuwait Airport5,40
Chicago O'Hare International Airport7,15
Viracopos International Airport8,39
Toulouse Airport7,33
Kansai International Airport8,26
Stuttgart Airport8,18
Atlanta Hartsfield-Jackson International Airport7,39
Geneva Airport6,70
San Francisco Airport7,82
Bristol Airport7,28
Kuala Lumpur International Airport7,29
Moscow Sheremetyevo International Airport8,13
Recife/Guararapes–Gilberto Freyre International Airport8,30
Orlando International Airport7,24
Prague Ruzyne Airport7,63
Narita International Airport8,00
New York J. F. Kennedy International Airport7,39
Henri Coandă International Airport6,90
Billy Bishop Toronto City Airport7,24
Québec City Jean Lesage International Airport6,87
Denver International Airport7,76
Abu Dhabi International Airport7,70
Addis Ababa Airport7,55
Madrid Adolfo Suarez-Barajas Airport7,95
Mariscal Sucre International Airport8,29
Birmingham Airport7,31
Tenerife South Airport7,30
London City Airport7,07
London Heathrow Airport7,50
Amsterdam Airport7,84
Berlin Schönefeld Airport6,48
Stockholm Bromma Airport5,91
Edmonton International Airport7,63
Sao Paulo Guarulhos International Airport8,06
Trondheim Airport, Værnes7,97
Barcelona - El Prat Airport7,72
Billund Airport7,90
Bordeaux–Mérignac Airport6,37
Alicante–Elche Airport7,81
Deputado Luís Eduardo Magalhães International Airport7,39
Calgary International Airport7,22
EuroAirport Basel Mulhouse Freiburg7,41
Hamad International Airport8,77
George Bush Intercontinental Airport7,69
Munich International Airport7,79
Athens International Airport8,69
Rio de Janeiro-Galeão - Antonio Carlos Jobim International Airport7,64
Bahrain International Airport8,12
Copenhagen Kastrup Airport7,72
Comodoro Arturo Merino Benítez International Airport7,20
Brasília International Airport8,15
Gdańsk Lech Wałęsa Airport7,86
Aeroporto Humberto Delgado6,82
Fuerteventura Airport7,96
Malta Airport7,14
Paris Charles de Gaulle Airport6,56
Dubai International Airport7,04
Incheon International Airport7,47
Warsaw Frederic Chopin Airport7,99
Halifax Stanfield International Airport7,10
Cologne Bonn Airport8,61
Ottawa Macdonald–Cartier International Airport 7,74
Sydney Kingsford Smith Airport7,08
Frankfurt International Airport7,38
Istanbul Sabiha Gokcen Airport7,74
Vienna International Airport7,77
Voo atrasado ou cancelado? 87% dos passageiros não conhece os seus direitos e 5 mil milhões de EUR em compensação ficam por reclamar todos os anos.Ver Compensação

Sobre a classificação se aéroportos do AirHelp Score

Pontualidade

Pontualidade

Extraímos as estatísticas de partida, da hora em que os voos que partem do aeroporto da última temporada, para determinar a probabilidade de partirem à hora certa.

Qualidade do Serviço

Qualidade do Serviço

Esta avaliação tem em consideração centenas de índices e detalhes de modo a fornecer-nos uma medição da qualidade de serviço de um aeroporto, no que respeita a parâmetros que vão desde o conforto do terminal às instalações para passageiros efetuarem check-in e a segurança.

Sentimento dos Passageiros

Sentimento dos Passageiros

Esta avaliação leva em conta a forma como os passageiros expressam o seu sentimento acerca da sua experiência de passagem pelo aeroporto, no Twitter.

Para mais informações sobre a nossa metodologia, clique aqui.

Histórico da avaliação de aeroportos AirHelp Score

Inverno 2016/2017

AeroportoPontuação
Edinburgh Airport6,10
Bangkok Suvarnabhumi International Airport6,30
Bogota Airport7,74
Hyderabad Rajiv Gandhi International Airport6,91
Houston George Bush Intercontinental Airport6,80
Mumbai Airport6,21
Singapore Changi Airport9,07
Milan Malpensa Airport7,23
Moscow Domodedovo Airport6,45
Buenos Aires Ministro Pistarini Airport7,03
Montreal Pierre Elliott Trudeau International Airport6,92
Brussels Airport7,11
Cincinnati Northern Kentucky International Airport7,94
Nairobi Jomo Kenyatta International Airport7,10
Yekaterinburg - Koltsovo International Airport7,15
Helsinki - Vantaa Airport8,03
Boston Edward L. Logan International Airport6,51
Vancouver International Airport7,54
Perth Airport7,63
Duesseldorf International Airport7,61
Beijing Capital International Airport7,54
Guangzhou Baiyun International Airport6,67
London Stansted Airport6,07
Toronto Lester B. Pearson International Airport6,58
Las Vegas McCarran International Airport6,75
Melbourne Airport7,08
Shenzhen Airport6,51
Delhi Airport6,31
Newark Liberty International Airport5,92
Stockholm Arlanda Airport6,84
Seattle-Tacoma International Airport7,06
Zurich Airport7,72
Miami International Airport6,96
London Gatwick Airport5,38
Amman Queen Alia International Airport7,24
Manchester Airport (GB)5,43
Reykjavik Keflavik International Airport6,92
Palma de Mallorca Airport7,04
Auckland International Airport7,80
Los Angeles International Airport6,38
Istanbul Ataturk Airport6,63
Rome Fiumicino Airport7,06
Hong Kong International Airport8,42
Kuwait Airport5,02
Chicago O'Hare International Airport6,69
Toulouse Airport6,96
Atlanta Hartsfield-Jackson International Airport6,73
Geneva Airport7,21
San Francisco Airport7,54
Bristol Airport7,01
Kuala Lumpur International Airport7,58
Moscow Sheremetyevo International Airport7,50
Prague Ruzyne Airport6,81
New York J. F. Kennedy International Airport6,76
Denver International Airport6,64
Addis Ababa Airport7,31
Madrid Adolfo Suarez-Barajas Airport7,81
Birmingham Airport7,16
London Heathrow Airport7,54
Amsterdam Airport7,68
Sao Paulo Guarulhos International Airport7,41
Barcelona - El Prat Airport7,90
Munich International Airport8,66
Athens International Airport7,27
Rio de Janeiro-Galeão - Antonio Carlos Jobim International Airport7,09
Jakarta Soekarno-Hatta Airport6,54
Copenhagen Kastrup Airport8,04
Aeroporto Humberto Delgado 6,66
Malta Airport7,63
Paris Charles de Gaulle Airport7,24
Dubai International Airport6,24
Warsaw Frederic Chopin Airport7,34
Nice Airport6,66
Sydney Kingsford Smith Airport7,60
Frankfurt International Airport7,76
Istanbul Sabiha Gokcen Airport7,02

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