Reimbursement and Compensation: Titan Airways

Any Titan Airways flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.

This law, known as UK 261, says that airlines must provide passengers with food, drink, and access to communication when they're delayed. They must also offer accommodation and replacement flights if necessary.

But more than that, if Titan Airways is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.

So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed Titan Airways flight delay compensation. Don’t miss out on up to £520 per person.

We make claiming compensation for Titan Airways flight delays as easy as possible. Our compensation check tool, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility. You can usually claim for flights from as far back as 3 years ago.

In Europe, UK 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.

If there's any Titan Airways flight cancellation less than 14 days before the flight was due to depart from a European airport, passengers may be eligible for Titan Airways flight cancellation compensation, up to £520 per person.

That's unless there were some kind of extraordinary circumstances which gave Titan Airways no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.

Airlines like Titan Airways also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.

Even though Titan Airways is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with Titan Airways are protected by UK 261, one of the world's most comprehensive air passenger rights laws.

This gives passengers the right to claim flight delay compensation, Titan Airways cancellation compensation, or overbooking compensation if Titan Airways is responsible for the issue.

Unfortunately, the same protections don't apply for flights going the other way. Titan Airways passengers who land in the EU are not covered by UK 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.

Which Titan Airways Flights are Covered by UK 261?

Table shows values in € as specified in UK 261

As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.

Titan Airways, founded in 1988 and headquartered at London Stansted Airport, is a prominent British charter airline. The company has gained a reputation for its specialization in short-notice ACMI and wet lease operations, offering flexible solutions for various clients, including tour operators, corporations, governments, and those in the sports and entertainment sectors.

Contact Information:

• Website: https://www.titan-airways.com/
• Customer Service International Number: +44 1279 680616
• Email: [email protected]
• Headquarters Address: Titan Airways Limited, Enterprise House, Stansted Airport, Essex, CM24 1RY, United Kingdom