Reimbursement and Compensation: JetBlue Airways

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"We apologize for the inconvenience" is a typical response from airlines when a flight is delayed or canceled. But for European departures at least you might also be able to claim flight delay or JetBlue Airways cancellation compensation under a law known as UK 261. You could be owed as much as £520 (€600) per person.

Click below to find out how much JetBlue Airways flight compensation you're owed and how we can help you get it.

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JetBlue Airways Flight Cancellation Compensation

While JetBlue Airways isn't a European airline, whenever they fly in Europe they comply with European regulations. That is good news for any passenger affected by a flight cancellation, as a last-minute cancellation of a European departure may entitle them to a fair JetBlue Airways compensation payout.

With any JetBlue Airways flight cancellation, you'll be offered an alternative flight to your destination, or a full refund if that's what you'd prefer. But in addition, if your flight was canceled less than 14 days before you were due to depart a European airport, EU laws say passengers may be entitled to up to £520 per person in compensation.

If JetBlue Airways was able to offer you an alternative flight that would land at a very similar time to your original, they won't have to pay you compensation. They would also be exempt from paying compensation if there were extraordinary circumstances which made the cancellation necessary. That means anything that is beyond the airline's control, for example, bad weather, a medical emergency, or some form of disruptive event affecting the airport.

Because there are these exceptions, the easiest way to check if you're owed JetBlue Airways canceled flight compensation is to use our free compensation calculator.

Delayed or canceled flight with JetBlue Airways? Find out if you're owed up to £520 in compensation

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JetBlue Airways Flight Delay Compensation

If you've been on a late flight departing from a European airport, it's worth checking if you're owed JetBlue Airways flight delay compensation. That's because under EU law, flights that are delayed by 3 hours or more might be eligible for up to £520 per person in compensation from their airline.

It doesn't matter where you were flying to — what does matter is your arrival time. For compensation, it is the time that you arrived in your destination that's significant, not the time that you took off. So even if you technically departed on time, if you arrived at your destination more than 3 hours late, you may be eligible for compensation.

One important exclusion is for those JetBlue Airways flight delays that are caused by extraordinary circumstances. This refers to situations that are outside of the airline's control. Common examples are delays caused by bad weather or an air traffic control strike. Because the airline cannot prevent these delays, they shouldn't have to pay compensation for them.

But if the delay is due to something they can control — such as a strike by JetBlue Airways staff, or a maintenance issue, then you're entitled to submit a flight delay compensation JetBlue Airways claim.

Claim up to £520 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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What's Covered Under EU Air Passenger Rights?

Europe's air passenger rights, UK 261, are among the most comprehensive in the world. They are designed to ensure airlines like JetBlue Airways take appropriate care of their passengers and compensate passengers fairly when their journeys are disrupted by flight delays, cancellations, or overbookings.

All passengers on a flight departing from a European airport are covered by UK 261. However, as JetBlue Airways is not a European airline, they do not need to pay UK 261 compensation when they are flying outside of Europe, or even on flights to Europe if the departure airport is outside the EU.

Which JetBlue Airways Flights are Covered by UK 261?

Covered by UK 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much JetBlue Airways Flight Compensation?

 
Distance Compensation
All flights under 1,500 km Up to £220 (€250) per person
Internal EU flights over 1,500 km Up to £350 (€400) per person
Non-internal EU flights between 1,500 - 3,500 km Up to £350 (€400) per person
Non-internal EU flights over 3,500 km Up to £520 (€600) per person

Table shows values in € as specified in UK 261

All paying passengers are treated equally by UK 261. It doesn't matter where a passenger is from, whether they are an adult or a child, or how much they paid for their ticket — the compensation amounts are the same.

As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.


About JetBlue Airways

JetBlue Airways is a renowned American low-cost airline, headquartered in Long Island City, New York. With a fleet of over 250 aircraft, JetBlue offers a comfortable and affordable travel experience to its passengers. Operating to more than 100 destinations across the United States, the Caribbean, Central America, and South America, JetBlue ensures convenient connectivity for both domestic and international travelers. The airline's primary hubs are located at John F. Kennedy International Airport (JFK) in New York, Logan International Airport (BOS) in Boston, and Fort Lauderdale-Hollywood International Airport (FLL) in Florida. JetBlue is known for its exceptional

  • Customer Service, spacious seating, and complimentary in-flight entertainment options. Whether you are planning a leisure trip or a business journey, JetBlue is committed to providing a seamless travel experience. Book your flight now and enjoy the JetBlue difference!

    Contact Information:

    • Website: https://www.jetblue.com/
    • Customer Service International Number: +1 801 449 2525
    • Headquarters Address: JetBlue Airways Corporation, 27-01 Queens Plaza North, Long Island City, NY 11101, United States

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