If you’ve experienced flight delays or cancellations with {{airline}}, you may be entitled to receive up to {ec261compensation} in compensation per person.
{{airline}}’s latest on-time performance data reveals that out of {{flights}} flight departures in the last 24 hours, {{onTimeRate}} departed on time.
Regardless of where you are in the world when you find out of the cancellation of your flight, {{airline}} should provide you with a new flight or a full refund if your flight is canceled.
Since flight cancellations can cause significant disruptions to your travel plans, it's important to determine if you're entitled to receive compensation from {{airline}} for your canceled flight.
According to EU regulations, {{airline}} must pay passengers up to {ec261compensation} per person for flight cancellations that occur at late notice, which is defined as any cancellation that happens less than 14 days before the scheduled departure time.
Exceptions:
{{airline}} will not be required to pay compensation if they can offer a replacement flight with a similar departure and arrival time to the original flight. For more detailed requirements, please see our flight cancellation compensation page.
Airlines are also exempt from paying compensation for flight cancellations resulting from extraordinary circumstances. This means that if there was an unforeseeable situation beyond the airline's control that forced the cancellation, such as bad weather or an air traffic control strike, {{airline}} is not required to provide compensation for the canceled flight.
If you've experienced a delay due to {{airline}}, it's worth checking whether you're eligible for compensation under EU regulation. Passengers delayed by {{airline}} for 3 hours or more are entitled to up to {ec261compensation} per person.
When filing for flight delay compensation, {{airline}} will verify the time of arrival at the final destination, not the departure time. AirHelp possesses one of the most comprehensive flight databases, which allows us to substantiate claims for {{airline}} flight delay compensation.
Exceptions:
Airlines like {{airline}} aren't obligated to provide compensation if the delay was caused by external factors, such as adverse weather conditions, airport mishaps, or air traffic control strikes. These incidents are deemed extraordinary circumstances.
For more information on what's covered under EU regulations for flight delay compensation, please visit our flight delay compensation page.
Because {{airline}} is based within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive laws for air passenger rights.
The EC 261 Regulation grants passengers the right to claim compensation when they have experienced delayed, cancelled or overbooked flights, through no fault of their own. Passengers can also claim previous flights. Often you can still claim flights from the past 3 years.
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to €250 per person |
Internal EU flights over 1,500 km | Up to €400 per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to €400 per person |
Non-internal EU flights over 3,500 km | Up to €600 per person |
The table displays values in € as specified in EC Regulation 261.
As with any law, there are exceptions and special circumstances that may impact any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.
Punctuality of {{airline}} (24 hours):
Total Flights: {{flights}}
On-Time Flights: {{onTimeFlights}}
Punctuality Rate: approximately {{onTimeRate}} of all flights were on time
Long Delays (greater than 3 hours): {{dyGt180}}
Flight Cancellations: {{cxFlights}}
The number of flights displayed is an estimate based on internal and third-party databases.
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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.
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