Trustpilot 4.6/5 based on 154,700 reviews

Fly smart with AirHelp Plus

The protection you need when your flights don’t go to plan.

Get AirHelp Plus
We protect air passenger rights

EU Regulation EC 261

Brazilian Regulations

Montreal Convention

Insurance at the push of a button, 
for when things don’t go to plan.

AIRLUGGAGE INSURANCE

Get €150 for each bag that’s lost or delayed

Receive a fast €150 payout for each checked-in bag that gets lost or delayed on your trip, no proof of contents needed.

Read More →See Our Plans
AIRPAYOUT INSURANCE

Get €100 no matter what caused the disruption

Receive a €100 payout within days of your disruption on top of any compensation you’re entitled to.

Claim airline compensation the easy way, all year round.

We endeavor to get you the money you’re entitled to from airlines. That includes compensation for delayed or canceled flights, money for lost or damaged luggage, and reimbursement for expenses.

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  • Up to €600 compensation for flight disruptions

    Purchase a one-off annual subscription and you get to keep 100% of the compensation we win for you, every time.

  • Up to €1,400 for luggage problems

    Luggage late? Bags beaten and bruised? If you're eligible, we’ll help you reclaim up to €1,400 for delayed, damaged, or lost luggage.

  • Up to €6,000 for extra expenses

    When disruption incurs costs — such as hotels, meals, or transport — we'll help you get your money back when you've spent more than €200 and up to €6,000.

See Our Plans →
live chat

Advice from the experts

It's hard to know what’s going on when your flight gets canceled or delayed. AirHelp Plus tracks your flights, tells you when there’s a disruption and when you’re eligible for compensation. We’re also on hand to give you advice when you need it, before, during and after a disruption.

Available with AirHelp Plus COMPLETE

Lounge access during delays

Complete members get to wait in the comfort of one of over 1,100 airport lounges around the world when they experience delays of more than 1 hour or a cancellation 6 hours before takeoff.

How it works

Join AirHelp Plus

And then relax. You’ve got future flights covered with an all-year-round membership.

Add your flights

Add your upcoming flight details and we’ll notify you about delays — and if they qualify for compensation.

Sit back and relax

Track flights, start claims, get your payouts, and chat with us easily using your personalized dashboard.

Essential

€24.99/year

per passenger, billed annually

  • We get you the money you’re entitled to from the airline:

    • - Up to €600 for compensation

    • - Up to €6,000 for extra expenses

    • - Up to €1,400 for luggage issues

  • No hidden fees

  • 24/7 support from our experts

  • AirPayout insurance for 3 future trips

Choose Essential

effectively €2.08 per month!

Complete

€49.99/year

was €64.99

per passenger, billed annually

  • All AirHelp Plus Essential benefits

  • Airport lounge access during a disruption

  • AirPayout insurance for all your future trips

  • AirLuggage insurance for all your future trips

Choose Complete

effectively €4.17 per month!

No matter where you’re flying. No matter the ticket price or airline.

Trustpilot 4.6/5 based on 154,700 reviews

We've helped 1.5 million people get paid compensation

The process is so smooth. They don’t charge you until the claim has been successful. Great live chat feature solving issues instantly.

Mohamed Elzemety

Our flight from Dortmund to Gdansk was delayed by over 4h causing my Gdansk to Riga flight to be missed. I knew we were eligible for some compensation however we did not wish to chase the airlines over months to secure the compensation. We had heard of AirHelp a few times before and decided to give it a try. The process to register the case was fairly easy. They gave us a couple of updates about our case. We finally received a compensation of 325 Euros out of an eligible 500 Euros, the rest being deducted as their commission. This entire process took about 2.5 months which was pretty impressive. The payout was quick and easy too. Overall, would recommend it. If you travel a lot, their 25 Euros yearly subscription is totally worth it.

Ninad

Amazing customer service on my last interation!

Ibssen Mejia

I really happy that you help me with compinsation,it’s great,very fast and great people

Aleksandrs Korsakovs

got most of my money back after 2-3 months, I feel like I'd have never seen a cent if I didn't use this service

Leonardo Marini

I filled in a form on Airhelp, with all my proof from the airlines, original online ticket/itinerary, email about the cancelled flight etc, and asked for help as I was struggling to get anything from the airlines for the cancelled flight-I did get refunded from the airlines for what I spent, but Airhelp gets you compensation!-the hours I spent on the plane, off the plane, at the airport, standing in queues, phoning hotels and taxis, confused and bewildered. I understood from the start from Airhelp that it could take a few months and it did, and that their fee was 35%, which I feel is high but I did nothing apart from filling in a form. They let me know when the compensation had been passed. Later they informed me that they had received the money and as soon as I gave them my bank details, they transferred the money to me.

Emy Spear

7 M+

FLIGHTS A YEAR

Over 7 million flights are disrupted worldwide every year.

25,000

PEOPLE A DAY

Thousands of people suffer severe flight delays or cancellations every day.

85%

OF AIR PASSENGERS

Most air passengers don’t know their rights.

Frequently Asked Questions

AirHelp has been featured in:

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APRA

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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