Trustpilot 4.6/5 based on 139,777 reviews

Did you have a delayed or cancelled flight?

Get up to €600 compensation per passenger, no matter the ticket price. No win, no fee!

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We protect air passenger rights

EU Regulation EC 261

Brazilian Regulations

Montreal Convention

Why choose AirHelp?

Claim by yourself

  • Stressful

    You have to complete the whole process by yourself, including negotiations with the airline.

  • Lots of paperwork

    Knowing what forms are required and where to send them can get complicated.

  • Time consuming

    It can take months of back and forth, and hours on hold to airline call centres, to get compensation.

  • Risky

    If your claim goes to court, you’ll have to shoulder legal fees yourself, whether you win or lose.

  • Unresponsive airlines

    You might be left in the dark by the airline, with little to no updates on the status of your claim.

Use AirHelp

  • Easy and hassle-free

    We handle your entire claim, from kick off to compensation.

  • We take care of it

    We guide you through the essential documents, and submit them for you.

  • Save time

    You simply submit your documents with us online — we’ll take it from there.

  • No win, no fee

    We handle all legal fees, and we’ll only charge our fee when you get paid.

  • Regular updates

    You can count on us to give you regular updates and answer any questions you have.

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We solve more flight problems

As the world’s largest flight compensation company, we work across more countries, and can help in more situations than anyone else.

Cancelled flights

Flight cancelled with little notice? You could be entitled to up to €600 compensation on top of your refund.

Flight delays

If you were delayed over 3 hours, see if our specialists can get you up to €600 in compensation.

Missed connections

Claim compensation if you landed at your final destination over 3 hours late through no fault of your own.

Uncooperative airlines

Airline ignoring or rejecting your claim? We independently check claim validity and hold airlines to account.


We only get paid when you do

Our fee is deducted from the compensation we win for you, so you’ve got nothing to lose. Our standard fee is 35%, or 50% if your case goes to court. See our fees

We’re the world’s largest air passenger rights organisation, here to help passengers since 2013.

1.5 M

We’ve helped 1.5 million passengers receive their compensation.


Our network of law firms spans over 35 countries and jurisdictions.


Dedicated support from our team of over 350 professionals.


We can help in 18 languages.

We can also help you on your future flights

Become a member to get additional live chat support, airport lounge access, remote doctors, and more, whenever your flights are delayed or cancelled.

Trustpilot 4.6/5 based on 139,777 reviews

Join 16 million air passengers we’ve helped

My flight was delayed for 24 hours and Airhelp reached out to demand a compensation. Although it took 4 months to receive the compensation, it was worth it. I literally received triple what I payed for that ticket. Great service!


Best company honest and always in touch and always follow up with me and airlines

Alhumaidi Alharbi

Air help did what they promised. Even though it is a time consuming process 💯 result is guaranteed.

Deekshith Narayanaswamy

I have got my money. Active help.

Jamorn Punrat

The company made the whole process very easy and i had my compensation in my account quickly.

Sheeba Farzand

Airhelp themselves proposed to help with collecting documents and organising money refund for delayed flight. It tool a little bit long time, but they did well with organising the refund! Thank you

Ester Oks

See what travellers are saying about us


“If AirHelp wasn't available to solve this problem for me I wouldn't have sought compensation, just because I know airlines are really hard to get in touch with.”


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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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