Trustpilot 4.6/5 based on 126,956 reviews

Did you have a delayed or cancelled flight?

Get up to €600 per passenger for flights from the last 3 years. No matter the ticket price.

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We protect air passenger rights

EU Regulation EC 261

Brazilian Regulations

Montreal Convention

Why choose AirHelp?

Claim by yourself


  • Stressful

    You have to complete the whole process by yourself, including negotiations with the airline.

  • Lots of paperwork

    Knowing what forms are required and where to send them can get complicated.

  • Time consuming

    It can take months of back and forth, and hours on hold to airline call centres, to get compensation.

  • Risky

    If your claim goes to court, you’ll have to shoulder legal fees yourself, whether you win or lose.

  • Unresponsive airlines

    You might be left in the dark by the airline, with little to no updates on the status of your claim.

Use AirHelp


  • Easy and hassle-free

    We handle your entire claim, from kick off to compensation.

  • We take care of it

    We guide you through the essential documents, and submit them for you.

  • Save time

    You simply submit your documents with us online — we’ll take it from there.

  • No win, no fee

    We handle all legal fees, and we’ll only charge our fee when you get paid.

  • Regular updates

    You can count on us to give you regular updates and answer any questions you have.

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WHY CHOOSE AIRHELP?

We solve more flight problems

As the world’s largest flight compensation company, we work across more countries, and can help in more situations than anyone else.

Cancelled flights

Flight cancelled with little notice? You could be entitled to up to €600 compensation on top of your refund.

Flight delays

If you were delayed over 3 hours, see if our specialists can get you up to €600 in compensation.

Missed connections

Claim compensation if you landed at your final destination over 3 hours late through no fault of your own.

Uncooperative airlines

Airline ignoring or rejecting your claim? We independently check claim validity and hold airlines to account.

We’re the world’s largest air passenger rights organisation, here to help passengers since 2013.

16 M+

We’ve helped over 16 million passengers since we were founded.

35+

Our network of law firms spans over 35 countries and jurisdictions.

200+

Dedicated support from our team 
of over 200 claim agents.

17

We can help in 17 languages.

We can also help you on your future flights

Become a member to get additional live chat support, airport lounge access, remote doctors, and more, whenever your flights are delayed or cancelled.

Trustpilot 4.6/5 based on 126,956 reviews

Join 16 million air passengers we’ve helped

AirHelp did all the work while all I did was fill out a simple form, attach my boarding pass and wait.

Kevin Pulvermacher

The input from me was minimal, you guys did all the hard work

Rares Lungu

So thankful! Got in contact with them, answer fast, both via mail and facebook. They did everything, I just signed, so thankful!! Got My money back because of a delayed flight.

Lucila Maldonado

Got compensation for the canceled flight.

Gentil Morais Ruivo

AirHelp managed to make the airline send my compensation because my flight was cancelled for more than 24 hrs. Although it took 6 months to receive the money, it was well worth it.

Olariu Octavian

It was important to me that AirHelp provided frequent communication email to ensure that the claim was being pursued and moved along. As well as reminder emails.

Cecilia Gonzalez

AirHelp has been featured in:

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APRA

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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