Reimbursement and Compensation: Azores Airlines

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At AirHelp, we think passengers deserve fair compensation when their travel plans are torn apart by flight delays or cancellations. If you were flying in or out of Europe you could be owed up to 600€ per person, thanks to EU air passenger rights laws. Click below to start checking how much you're entitled to in Azores Airlines delay compensation and Azores Airlines cancellation compensation. Our expert team is ready to help you claim it.

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Azores Airlines Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Azores Airlines flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Azores Airlines should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Azores Airlines canceled flight compensation to help make up for the disruption.

Under EU regulations, Azores Airlines should pay passengers up to 600€ per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Azores Airlines will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Azores Airlines flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Delayed or canceled flight with Azores Airlines? Find out if you're owed up to 600€ in compensation

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Azores Airlines Flight Delay Compensation

Whenever you're kept waiting by Azores Airlines flight delays, it's worth checking whether you're entitled to compensation for your time. If Azores Airlines is responsible for the delay, EU regulations say that passengers are owed up to 600€ per person when they're delayed by 3 hours or more.

When you're claiming flight delay compensation, Azores Airlines will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Azores Airlines flight delay compensation claims with the exact delay time.

Exceptions:
Airlines like Azores Airlines do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.

You can learn more about what is and isn't included on our flight delay compensation page.

Claim up to 600€ in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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What do EU Air Passenger Rights Say?

EC 261 is the EU regulation that covers situations like flight delays, cancellations, and overbookings. It lays out the care passengers can expect from airlines in the event of any of these disruptions, and it clearly states in what situations passengers are owed compensation.

Travelers are allowed to claim for past flights under EC 261 — often you can still claim for flights in the past 3 years.

The regulation applies to all flights that depart from a European airport, but as Azores Airlines is a European airline, passengers are given extra protection by EC 261, and flights into Europe are covered too, even when they depart from outside the EU.

Which Azores Airlines Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ✔️ Yes

How Much Azores Airlines Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to €250 per person
Internal EU flights over 1,500 kmUp to €400 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to €400 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.


About Azores Airlines

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

29/09/2024

20:00

TP555

Tap Air Portugal

MUC (MUC)

Lisbon (LIS)

DelayedCheck Compensation

29/09/2024

15:05

TP554

Tap Air Portugal

LIS (LIS)

Munich (MUC)

DelayedCheck Compensation

29/09/2024

14:00

WS429

Westjet

YYZ (YYZ)

Edmonton (YEG)

CanceledCheck Compensation

29/09/2024

07:00

TP495

Tap Air Portugal

TLS (TLS)

Lisbon (LIS)

CanceledCheck Compensation

28/09/2024

15:20

WS250

Westjet

YYZ (YYZ)

Halifax (YHZ)

CanceledCheck Compensation

28/09/2024

08:35

S4283

SATA International - Azores Airlines S.A.

PDL (PDL)

Boston (BOS)

CanceledCheck Compensation

28/09/2024

05:50

TP405

Tap Air Portugal

MRS (MRS)

Lisbon (LIS)

CanceledCheck Compensation

28/09/2024

01:25

S4283

SATA International - Azores Airlines S.A.

RAI (RAI)

Ponta Delgada (Azores) (PDL)

CanceledCheck Compensation

28/09/2024

00:20

WS652

Westjet

YYC (YYC)

Toronto (YYZ)

CanceledCheck Compensation

27/09/2024

23:30

WS512

Westjet

YLW (YLW)

Toronto (YYZ)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • TP555

    Tap Air Portugal

    Delayed

    Munich

    Lisbon

    MUC

    LIS

    29/09/2024

    20:00

    Check Compensation
  • TP554

    Tap Air Portugal

    Delayed

    Lisbon

    Munich

    LIS

    MUC

    29/09/2024

    15:05

    Check Compensation
  • WS429

    Westjet

    Canceled

    Toronto

    Edmonton

    YYZ

    YEG

    29/09/2024

    14:00

    Check Compensation
  • TP495

    Tap Air Portugal

    Canceled

    Toulouse

    Lisbon

    TLS

    LIS

    29/09/2024

    07:00

    Check Compensation
  • WS250

    Westjet

    Canceled

    Toronto

    Halifax

    YYZ

    YHZ

    28/09/2024

    15:20

    Check Compensation
  • S4283

    SATA International - Azores Airlines S.A.

    Canceled

    Ponta Delgada (Azores)

    Boston

    PDL

    BOS

    28/09/2024

    08:35

    Check Compensation
  • TP405

    Tap Air Portugal

    Canceled

    Marseille

    Lisbon

    MRS

    LIS

    28/09/2024

    05:50

    Check Compensation
  • S4283

    SATA International - Azores Airlines S.A.

    Canceled

    Praia

    Ponta Delgada (Azores)

    RAI

    PDL

    28/09/2024

    01:25

    Check Compensation
  • WS652

    Westjet

    Canceled

    Calgary

    Toronto

    YYC

    YYZ

    28/09/2024

    00:20

    Check Compensation
  • WS512

    Westjet

    Canceled

    Kelowna

    Toronto

    YLW

    YYZ

    27/09/2024

    23:30

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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