Jet2 Strikes: Understanding Your Rights and Compensation

Labour strikes are a reality in the aviation industry and can cause travel disruptions. Therefore, it's essential to understand your passenger rights. This guide will clarify the key points, from understanding when you're eligible for compensation to the practical steps when filing a claim. 

Jet2 labour strikes can cause significant disruptions, including cancellations and flight delays. It's essential to understand your passenger rights under European Union regulation EC 261. If your Jet2 flight is significantly delayed or canceled due to a strike, you may be entitled to compensation ranging from €250 to €600, depending on the flight distance. Additionally, Jet2 must provide meals, refreshments, accommodation if an overnight stay is required, and access to communication during delays.

To claim compensation, check your eligibility using tools like AirHelp’s checker, gather all relevant documentation, and request a written statement from Jet2 detailing the reason for the disruption. You can then submit your claim directly through Jet2's customer service channels or use a service like AirHelp to handle the process on your behalf. By knowing your rights and the steps to take, you can ensure you receive the compensation you deserve.

Jet2 – All you need to know about strikes

Aviation workers have the right to strike. Nonetheless, this legitimate labour action can significantly disrupt air travel, and Jet2 flights are no exception. 

Understanding which strikes can affect Jet2 operations and knowing how to adapt your travel plans accordingly or claim compensation when your journey is significantly disrupted helps to lessen the inevitable frustration as a passenger.

Types of strikes

Strikes affecting Jet2 flights can vary in nature and scope. These strikes can be internal or external, involving Jet2 staff, airport personnel or other services essential for flight operations. Here are some of the common types of strikes that might impact Jet2 flights:

• Jet2 air strikes by airline staff: These strikes involve Jet2 pilots, cabin crew, or other airline staff. When these essential employees strike, it can lead to widespread flight cancellations and delays. If your flight is affected by such a strike, you may be entitled to compensation under EC 261.

• Jet2 baggage handlers strikes: Strikes by baggage handlers can cause significant delays in luggage processing. This can result in delayed or missing baggage, complicating your travel experience. Compensation for such disruptions may include reimbursement for essential items purchased while waiting for your luggage.

• Jet2 airport strikes: Strikes at specific airports like Alicante can disrupt Jet2 operations. Airport strikes might involve security staff, air traffic controllers, or ground handling crews, leading to delays or cancellations of flights to and from these locations. 

Jet2 strikes in Spain and France

Flights may be affected by various labor actions, including strikes at Spanish airports or broader airline strikes within Spain, leading to Jet2 cancellations and flight delays. Similarly, French air strikes can disrupt Jet2 flights operating in or over France, resulting in significant travel disruptions for passengers.

Understanding the implications of these Jet2 strikes and your passenger rights under European Union regulation EC 261 is crucial. This regulation ensures that passengers affected by Jet2 canceled flights or significant delays due to strikes are entitled to compensation and assistance, including meals, refreshments, accommodation for overnight stays, and communication access. By being aware of your rights and the steps to claim compensation, you can better manage the impact of these disruptions and ensure you receive the support you are entitled to.

Jet2 spanish strikes

Strikes in Spain affecting Jet2 flight operations can range from localised airport strikes to broader industrial actions involving multiple airports. These strikes can lead to flight delays, cancellations, and significant air travel disruptions. The resulting delays can cause you to miss connecting flights or arrive late at your destination. 

Under EC 261, you might be eligible for compensation if your flight is delayed by more than three hours or cancelled with less than 14 days' notice. Compensation claims for such disruptions should be backed by thorough documentation of the delays and their impacts on your travel plans.

French air strikes involving Jet2

Air strikes in France can disrupt flights passing through French airspace or landing at the country's airports. These strikes might involve air traffic controllers, airport security staff, or other essential personnel. If a Jet2 flight is delayed or cancelled due to French air strikes, you can claim compensation under EC 261, provided the delay meets the regulation's criteria.

In both Spanish and French strike scenarios, it is essential to keep all travel documents, airline communication, and receipts for any additional expenses incurred due to the disruption. Documenting everything meticulously will support your compensation claim under the EC 261 regulation.

Understanding the types of strikes that can affect Jet2 flights and your passenger rights under EC 261 (which we cover in more detail below) can help you better manage the impacts of these travel disruptions. Always keep informed about potential strikes, and don't hesitate to seek compensation if your travel plans are affected.

What is EC 261?

EC 261 is a regulation established by the European Union (EU) that outlines passengers' rights when Jet2 flights are delayed, cancelled, or overbooked. It applies to all flights departing from or arriving at an EU airport with an EU-based airline, including Jet2.

Compensation for flight delays and cancellations

Under EC 261, you might be entitled to compensation if your Jet2 flight is delayed by more than three hours or cancelled less than 14 days before departure. Compensation can be up to £520 depending on the distance of your flight and the duration of the delay.

Jet2 flight delays

If your Jet2 flight is delayed, you could be eligible for compensation. The amount depends on the delay duration and flight distance. The following table breaks down the compensation for Jet2 delays.

For more information on flight delays and compensation, visit our dedicated delayed flight page. 

Jet2 flight cancellations

You may claim compensation for cancellations if you're notified less than 14 days before your scheduled departure. Compensation in these cases are a bit more complex, so for more information on which compensation you’re entitled, use our compensation calculator or visit our dedicated. cancelled flight page. 

Be sure to ask Jet2 customer service staff for written confirmation detailing the reason for the cancellation, which will support your claim.

Overbooking

If your Jet2 flight is overbooked and you are denied boarding, you may be entitled to compensation under EC 261. Overbooking occurs when airlines sell more tickets than seats available, anticipating some passengers will not show up. 

However, if more passengers check in than seats available, some will be denied boarding. In such cases, it's crucial to obtain a written statement from Jet2 explaining the reason for the denial. This document will support your compensation claim.

Lost or delayed luggage

Strikes can also result in lost or delayed luggage, adding further stress to your travel experience. Under the Montreal Convention, you have the right to claim compensation if your luggage is affected by a strike. For delayed luggage, you can be reimbursed for essential items purchased while waiting for the airline to return your bags. 

If your luggage is lost, you are entitled to compensation for the total value of your belongings. Always keep receipts and detailed records of your expenses to support your claim.

1. Document everything
Start by gathering and keeping all relevant documents related to your flight. This includes your boarding pass, booking confirmation, and any emails or messages you’ve received from Jet2 about the disruption. These documents will serve as important evidence to support your claim. If possible, take screenshots or save PDFs, especially if you received updates via the Jet2 app or SMS.

2. Ask for written confirmation
Don’t hesitate to speak with the airline staff and request a written explanation of what caused the delay, cancellation, or disruption. Having a clear statement from Jet2 that outlines the reason can be extremely helpful when it comes to determining your eligibility for compensation under EU regulations.

3. Submit your claim
Once you have all the necessary information, you can check your eligibility for compensation quickly and easily using AirHelp. Their platform simplifies the process and takes care of the paperwork for you, so you don’t have to deal with the airline directly. Whether your flight was delayed, cancelled, or you were denied boarding, AirHelp will guide you through every step of the claim process to help you get the compensation you may be entitled to.

If you feel overwhelmed by the process of filing a compensation claim, AirHelp can assist. We specialise in air passenger rights and have a proven record of helping air travellers get compensated. With AirHelp's promise of "no win, no fee," there are no risks; you only pay if we successfully secure your compensation.