Late Flight Compensation

Did you know that if you have experienced flight disruption as a result of a late fight, a cancelled flight or overbooking, then you may be eligible for compensation? There is legislation in place across the world that protects air passengers from flight disruption and it ensures that airlines compensate passengers who have experienced disruption and poor service. In the EU, the regulation 261/2004 offers comprehensive protection for passengers flying from European airports, and in certain cases, from other global airports, into Europe.

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Passengers are protected by law

85% of air passengers don't realise that they are due late flight compensation if they have experienced flight disruption. This compensation payment can be up to £520 in value, to cover those expenses incurred from alternative travel and accommodation arrangements. Even better, there is a three year period in which you can submit a claim - and sometimes even longer.

Don't be like the 55% of passengers who do know that they can claim but don't because they are worried about the process! AirHelp has been helping millions of passengers every year to understand their passenger rights and to submit successful claims. It's quick and easy to do and costs nothing: simply enter your details into our website to find out whether you have a compensation claim. In just a few clicks you'll know whether or not you have a potential claim of up to £520 - and we can then progress your claim for you, handling all the paperwork and administration. Read on to find out more and to start your late flight compensation claim now.

AirHelp is here to help you get compensation for flight delays and cancellations. Find out what you could be entitled to.

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About AirHelp

AirHelp is the world's largest air passenger rights organisation, here to help air travellers secure compensation for delayed, cancelled, or overbooked flights .

We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.

We operate on a no win, no fee basis, so you can check your compensation risk-free.


Claiming Compensation for Flight Delays and Cancellations

How do you know when you should claim compensation for a delayed or cancelled flight? Though the law can be complicated, we're here to break it down for you:

Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.
Cancelled flights: you may be eligible for compensation if your flight was cancelled less than 14 days before it was due to depart.
Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.

We should note that if extraordinary circumstances were involved, arirlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.

Remember these are European flight regulations and so only apply to flights departing from an EU airport, or flights landing in the EU with a European airline. The table below makes it clear which flights are covered:

Claim up to £520 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.

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How Much Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to £220 per person
Internal EU flights over 1,500 kmUp to £350 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to £350 per person
Non-internal EU flights over 3,500 kmUp to £520 per person

Table shows values in € as specified in EC 261

In some circumstances the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Check.


What to Do if Your Flight is Delayed or Cancelled

If you experience a flight delay or cancellation, here's what you should do:

  • Hold onto your boarding pass and other travel documents.
  • Ask why the flight was delayed or cancelled.
  • Request food, drinks, and if necessary, free transport and hotel accommodation.
  • If you had a cancelled flight, ask for an alternative flight or a refund.
  • Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.
  • Be careful not to sign any waivers or accept vouchers that will require you to waive your right to compensation.

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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