Are you aware that as a passenger of an EU airline you have the right to claim financial compensation if your flight has been delayed by more than three hours? When flying with an EU airline, you are protected by EC regulation 261/2004. If you think you are eligible for a claim but are not sure how to make one, turn to us at AirHelp - the world's leading passenger rights advocate. As long as the reason for the flight delay was not caused by extraordinary circumstances beyond the airline's control, then you are entitled to a claim.
If you want to claim the flight delay compensation that you're entitled to, you must understand your legal position. Most passengers don't know how to approach making a claim and so many people who are entitled to compensation never receive it. The good news is that at AirHelp we have an expert legal team who ensure that our clients receive what they are entitled to. The compensation amount is based on the flight distance and length of the delay, though the price you paid for your ticket doesn't matter. Whether you were due to fly first class or economy, you are eligible to receive up to £520 in compensation.
AirHelp compiles the necessary documents and letters and sends them to the airline, dealing with the hassle involved in claiming flight delay compensation on your behalf. Let us hold the airline accountable so they don't get away with neglecting your passenger rights. You only have to pay AirHelp in the event of a successful claim!
AirHelp is the world's largest air passenger rights organisation, here to help air travellers secure compensation for delayed, cancelled, or overbooked flights .
We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.
We operate on a no win, no fee basis, so you can check your compensation risk-free.
How do you know when you should claim compensation for a delayed or cancelled flight? Though the law can be complicated, we're here to break it down for you:
Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.
Cancelled flights: you may be eligible for compensation if your flight was cancelled less than 14 days before it was due to depart.
Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.
We should note that if extraordinary circumstances were involved, arirlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.
Remember these are European flight regulations and so only apply to flights departing from an EU airport, or flights landing in the EU with a European airline. The table below makes it clear which flights are covered:
|All flights under 1,500 km||Up to £220 per person|
|Internal EU flights over 1,500 km||Up to £350 per person|
|Non-internal EU flights between 1,500 - 3,500 km||Up to £350 per person|
|Non-internal EU flights over 3,500 km||Up to £520 per person|
Table shows values in € as specified in EC 261
In some circumstances the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Check.
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