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Flight Delay Compensation UK

Despite Brexit, EU regulation 261 will continue to protect the air passenger rights of UK citizens. If a flight that you booked was delayed and it was the fault of the airline, you could be entitled to compensation. A ruling by the European Court of Justice in 2012, makes the rules about compensation clear for long delays on flights departing from European airports. The legislation also applies to flights arriving in European airports, as long as the flight's carrier is headquartered inside the EU. Airlines are obliged to recognize rights that protect travellers and honour claims for flight delay compensation for UK citizens.

Here are some key points to consider about flight delay compensation:

  • Post-Brexit protection: Despite Brexit, EU Regulation 261 safeguards UK citizens' air passenger rights, ensuring compensation for airline-caused flight delays.

  • Transparent information: Passengers are entitled to clear information. Check flight details and inquire about delays at the airline's desk or customer support, emphasizing the cause.

  • Compensation entitlement: Long delays trigger compensation, and the airline must provide meals or vouchers for delays exceeding two hours (UK domestic), three hours (EU regional), or four hours (long-haul).

  • Accommodation rights: If delayed overnight, airlines must offer standard hotel accommodation and transportation. Retain receipts for expenses if the airline fails to make arrangements.

  • AirHelp assistance: AirHelp, as the largest air passenger rights organization, simplifies the compensation process for UK travelers, operating on a no-win, no-fee basis for stress-free claims.

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What is EC261 Compensation and How Does It Apply in the UK?

EC261 compensation, also known in the United Kingdom as UK261 compensation, refers to the European Union regulation EC 261/2004, which establishes the European regulatory framework regarding passenger rights in the event of delayed, cancelled, and overbooked flights. Post-Brexit, the UK has maintained regulations similar to EC261, also known as UK261. UK law therefore provides similar rights to those under European law, including compensation.


Who is Eligible for Flight Delay Compensation under EU Regulations?

The compensation provided for by the EC261 regulation can be recognized in these cases:

  • Flights operated by EU-based airlines.

  • Flights departed from an EU country.

In the UK context, the law therefore applies to flights departing from the UK. The right to UK261 compensation is also linked to the extent of the flight delay, which must be at least 3 hours.

The delay must not be due to extraordinary circumstances, such as extreme weather conditions, security risks, political instability, etc.

AirHelp is here to help you get compensation for flight delays and cancellations. Find out what you could be entitled to.

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How Much Compensation Can Passengers Claim for EU Flight Delays in the UK?

If your flight is delayed by at least 3 hours and the airline is responsible for the delay, you are likely entitled to compensation. The amount of compensation is linked to the flight distance, as you can see from the table below:

DistanceCompensation
All flights under 1,500 kmUp to £220 per person
Internal EU flights over 1,500 kmUp to £350 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to £350 per person
Non-internal EU flights over 3,500 kmUp to £520 per person

In some circumstances, the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Check.


What are the Time Limits for Claiming EU Flight Delay Compensation in the UK?

In the UK, the time limit for claiming compensation for a delayed flight is 6 years. However, we recommend filing a complaint as soon as possible. The easiest way is to use our compensation claim form.


What Documentation is Required for a Successful EC261 Compensation Claim?

To file an EC261 compensation claim in the UK, make sure you keep your boarding pass and any flight documents that include your booking confirmation. It is then important that you collect evidence of the delay, such as:

  • Written communications from the airline, including emails and SMS.

  • Photo of the departures board at the airport.

  • Screenshots of flight status updates.

Also, keep receipts for any expenses incurred due to the flight delay.


How to File a Claim for EC261 Compensation in the UK?

There are mainly three options:

  • Contact the airline directly.

  • Seek legal advice.

  • Use the simple procedure provided by AirHelp. We handle all the paperwork, and there are no risks for you: we operate on a no win, no fee basis.


About AirHelp

AirHelp is the world's largest air passenger rights organisation, here to help air travellers secure compensation for delayed, cancelled, or overbooked flights .

We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.

We operate on a no win, no fee basis, so you can check your compensation risk-free.

Claim up to £520 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.

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Claiming Compensation for Flight Delays and Cancellations

How do you know when you should claim compensation for a delayed or cancelled flight? Though the law can be complicated, we're here to break it down for you:

Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.
Cancelled flights: you may be eligible for compensation if your flight was cancelled less than 14 days before it was due to depart.
Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.

We should note that if extraordinary circumstances were involved, airlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.


What to Do if Your Flight is Delayed

If you experience a flight delay, here's what you should do:

  • Hold onto your boarding pass and other travel documents.

  • Ask why the flight was delayed.

  • Request food, drinks, and if necessary, free transport and hotel accommodation.

  • Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.

  • Be careful not to sign any waivers or accept vouchers that will require you to waive your right to compensation.

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

04/07/2025

08:55

AF9451

Air France

Nantes (NTE)

Paris (CDG)

CancelledCheck Compensation

04/07/2025

08:15

IB1169

Iberia

Madrid (MAD)

Marseille (MRS)

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04/07/2025

07:25

VY2975

Vueling Airlines

Nantes (NTE)

Barcelona (BCN)

CancelledCheck Compensation

04/07/2025

06:45

AF1150

Air France

Paris (CDG)

Copenhagen (CPH)

CancelledCheck Compensation

04/07/2025

00:30

QY8340

European Air Transport Leipzig Gmbh

Milan (MXP)

Madrid (MAD)

DelayedCheck Compensation

04/07/2025

23:45

EMC3

Unknown

Dublin (DUB)

London (LTN)

DelayedCheck Compensation

03/07/2025

20:30

MB382

Chrono Jet

Madrid (MAD)

Istanbul (IST)

DelayedCheck Compensation

03/07/2025

20:15

TK6029

Anadolujet

Oslo (OSL)

Istanbul (IST)

DelayedCheck Compensation

03/07/2025

20:05

QS1055

SmartWings

Valencia (VLC)

Prague (PRG)

DelayedCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • AF9451

    Air France

    Cancelled

    Nantes

    Paris

    NTE

    CDG

    04/07/2025

    08:55

    Check Compensation
  • IB1169

    Iberia

    Cancelled

    Madrid

    Marseille

    MAD

    MRS

    04/07/2025

    08:15

    Check Compensation
  • VY2975

    Vueling Airlines

    Cancelled

    Nantes

    Barcelona

    NTE

    BCN

    04/07/2025

    07:25

    Check Compensation
  • AF1150

    Air France

    Cancelled

    Paris

    Copenhagen

    CDG

    CPH

    04/07/2025

    06:45

    Check Compensation
  • QY8340

    European Air Transport Leipzig Gmbh

    Delayed

    Milan

    Madrid

    MXP

    MAD

    04/07/2025

    00:30

    Check Compensation
  • EMC3

    Unknown

    Delayed

    Dublin

    London

    DUB

    LTN

    04/07/2025

    23:45

    Check Compensation
  • MB382

    Chrono Jet

    Delayed

    Madrid

    Istanbul

    MAD

    IST

    03/07/2025

    20:30

    Check Compensation
  • TK6029

    Anadolujet

    Delayed

    Oslo

    Istanbul

    OSL

    IST

    03/07/2025

    20:15

    Check Compensation
  • QS1055

    SmartWings

    Delayed

    Valencia

    Prague

    VLC

    PRG

    03/07/2025

    20:05

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

More airlines we can help you get compensation:

Easyjet

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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